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Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

dell.com

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Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#591

Post by hadlock »

superjan wrote: post #411
algismo wrote: post #403

I own XPS 13 9380 with Windows 10. Same mess with the sleep. I have to carry the laptop in the bag when commuting. You never know what it is doing when lid is closed. There is no lights on the laptop to indicate its state so I just usually put it to my ear and listen until the fan goes off after closing the lid. Then it is semi safe to put it into the bag. Feels like stone age. Things are just getting worse with Wind…

I absolutely agree that microsoft could and should make this work better. But the pragmatic workaround is the setting to force hibernation when you close the lid. You can resume from SSD in 10 seconds. No middle of the night wakeups. Much improved battery life.

The problem with this is, you can force the laptop to use other sleep modes, but either a) dell disables those modes entirely in the BIOS b) windows update resets the sleep mode

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#592

Post by afavour »

algismo wrote: post #403

I own XPS 13 9380 with Windows 10. Same mess with the sleep. I have to carry the laptop in the bag when commuting. You never know what it is doing when lid is closed. There is no lights on the laptop to indicate its state so I just usually put it to my ear and listen until the fan goes off after closing the lid. Then it is semi safe to put it into the bag. Feels like stone age. Things are just getting worse with Wind…

FWIW my (Intel) MacBook does the same. Sometimes it just doesn't go to sleep when I close the lid and it's not clear why, so I have to listen for the fans. So dumb.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#593

Post by theoj »

fxtentacle wrote: post #446

I stopped using my Microsoft Surface Pro because it had the same issues. It's a clusterfuck of bad design decisions at Microsoft, the most offensive one being that they prioritize the execution of their scheduled spyware upload (telemetry) over honoring the agreement with the user that a sleeping PC will remain asleep unless the user takes action. It'll even install updates at night and then make reboot sounds to wak…

What's super annoying is that Dell does not provide a BIOS option to switch between connected standby and S3. It's likely a cost saving decision because S3 is more complex to implement and having both options even more so. There are also some rumors that Dell may be under contractual agreement with MS to only support connected standby.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#594

Post by GekkePrutser »

YeGoblynQueenne wrote: post #566
Dayshine wrote: post #425

Earlier quoted context omitted.

My dell xps hibernation doesn't work. 20% of the time it works. 40% of the time it won't wake and I have to kill it (screen stays dark even though keyboard indicates it is awake) 30% of the time it just immediately wakes 10% of the time it wakes at like 2am and power cycles my monitor every 30 seconds waking me up

>> 10% of the time it wakes at like 2am and power cycles my monitor every 30 seconds waking me up My thinkpad does the same. Wtf is up with that?

My Mac did that too but I tracked it to Wake on LAN, some random probes from other equipment were walking it up sometimes.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#595

Post by ayushnix »

Phileosopher wrote: post #496
radicalbyte wrote: post #485

Earlier quoted context omitted.

This is the literal reason I switched to OSX. I dislike the impractical design of Macbooks - horrible connectivity and no way to swap batteries. However the combination of 15 hrs battery life + closing the lid and it not melting a hole in my bag trumps any negatives.

Same sentiment, and that's how I found Linux. I've now made it a solemn vow to convert every daily driver I have to dual-boot Win/Linux when it's a >100GB HD.

Ah right, Linux, the platform where suspend and resume doesn't even work and hibernation is a mess.

AMD https://www.phoronix.com/scan.php?page=news_item&px=AMD-S2id...

s2idle is broken and I have an AMD thinkpad with deep sleep and even that doesn't suspend 80% of the time.

Intel (search for 'deep' and 's2idle') https://community.frame.work/t/ubuntu-21-04-on-the-framework...

I already know the replies I might get but just wanted to get this out there. My laptop is now on 24x7 because I don't know if it will suspend or completely freeze.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#596

Post by Scarbutt »

rathboma wrote: post #488
cududa wrote: post #478

Earlier quoted context omitted.

Yeah because if anything, Linux is definitely known for great power management on laptops

Typically linux users (like myself) enable S3 sleep mode, which does exactly what most folks expect it to (sleep until a user action is taken). It's rock solid and I've never had a problem with it in ~8 years.

Yes that part works, the issue is when you wake up the laptop, half the system is broken.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#597

Post by hadlock »

nfriedly wrote: post #577

This is more of a Windows problem than a Dell problem. Windows seems to be terrible at going to sleep and staying asleep. My current and previous Windows laptops (neither were from Dell) are/were set to sleep for 15 minutes and then hibernate when I have the lid closed, because otherwise they would randomly wake up, deplete the battery, generate lots of heat, and sometimes wake me up in the middle of the night. I've…

Dell used to have the option to disable "modern sleep" which is the root cause of all these problems. Dell in a later firmware update disabled the ability for end users to "fix" the problem on their end. This was about three years ago for the 9570 XPS model, they have not reverted this user-hostile action to my knowledge.

I still have my 9570 for gaming, just because I don't have the time to focus on replacing my windows laptop, but that's certainly the Last dell I plan on buying, I deal with laptop users regularly and this is one of the most common dell-specific complaints I hear/see.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#598

Post by _abox »

anamax wrote: post #365
TheOtherHobbes wrote: post #315

Earlier quoted context omitted.

Or in the cargo hold.

In the US at least, laptops with LI-ion batteries are not supposed to be in the cargo hold. I don't know whether the checked-luggage scanners catch this or what happens if they find a laptop in luggage. The passenger isn't present during checked luggage scanning so it would be complicated to try to give the laptop to the passenger. The obvious alternatives look like theft and are extremely inconvenient. (Oh joy, I'm…

Same in Europe. No idea what they do either. I've only put a laptop in my checked luggage once, in 2000 when it was still permitted. It was one with NiMH cells by the way which don't have a tendency to catch fire but they suck in other ways (energy density, memory effect). That's why nobody uses them anymore.

It arrived with a cracked screen so never again...

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#599

Post by pavel_lishin »

naikrovek wrote: post #537
fxtentacle wrote: post #446

I stopped using my Microsoft Surface Pro because it had the same issues. It's a clusterfuck of bad design decisions at Microsoft, the most offensive one being that they prioritize the execution of their scheduled spyware upload (telemetry) over honoring the agreement with the user that a sleeping PC will remain asleep unless the user takes action. It'll even install updates at night and then make reboot sounds to wak…

I mean, I know it's too late to help you, but running "powercfg.exe /lastwake" after a windows computer wakes from standby will tell you exactly what woke it up, if it knows. I've never had it return with "unknown" once in over a decade, but some people I know have. if you can find all the things waking the computer, and fix those things, it will never wake without user intervention. usually, for me, it's been device…

> I know it's too late to help you

But it's not too late to help others! Thank you for showing us how insane this is.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#600

Post by Drew_ »

errantspark wrote: post #544
naikrovek wrote: post #537

Earlier quoted context omitted.

I mean, I know it's too late to help you, but running "powercfg.exe /lastwake" after a windows computer wakes from standby will tell you exactly what woke it up, if it knows. I've never had it return with "unknown" once in over a decade, but some people I know have. if you can find all the things waking the computer, and fix those things, it will never wake without user intervention. usually, for me, it's been device…

I have NEVER in my life ever gotten a useful output from `powercfg.exe /lastwake`. I'm honestly surprised to hear someone mention it as working, I thought it was the sort of thing that was just copypasted on clickfarming tech-help blogs without any sort of verification that it actually works. In fact I just tried it again on 4 computers and every one of them said "Wake History Count - 0".

It only works for the most basic mouse/keyboard scenarios in my experience
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