Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

End of Japanese community

support.mozilla.org

Post reply on HN
Print view View original

581–590 of 820 posts

Re: End of Japanese community

#581

Post by FeteCommuniste »

rjh29 wrote: post #231
latentsea wrote: post #34

Earlier quoted context omitted.

I'm a native English speaker fluent in Japanese, recently moved to Japan this year. The one that really gets me lately is YouTube now automatically dubbing over content in Japanese that was originally in English. It's... so uncanny.

It's a problem for everyone who speaks >1 language (the majority of the world?) since you can't turn it off.

The YouTube No Translation add-on automatically turns off the robodubs and translated titles:

https://youtube-no-translation.vercel.app/

Before I discovered it I was getting so frustrated with the lousy robotranslations on YouTube.

Re: End of Japanese community

#582

Post by Mr_Bees69 »

OvbiousError wrote: post #436
denkmoon wrote: post #250

Ladybird and other browser alternatives cannot come fast enough. Every other week we've got a thread here about some stupid move Mozilla have made, I can't remember the last time I heard positive news about Mozilla.

There is a very loud part of HN that strongly dislikes mozilla/firefox. It's disproportionate imo, I don't understand why they're singled out so often.

Bc mozilla kills more products than google.

Re: End of Japanese community

#583

Post by FeteCommuniste »

jogu wrote: post #59
latentsea wrote: post #34

Earlier quoted context omitted.

I'm a native English speaker fluent in Japanese, recently moved to Japan this year. The one that really gets me lately is YouTube now automatically dubbing over content in Japanese that was originally in English. It's... so uncanny.

I'm in a similar situation. I really wish there was a way to stop YouTube from suggesting me auto-dubbed videos.

You can use the YouTube No Translation add-on to automatically turn off the robodubs and translated titles:

https://youtube-no-translation.vercel.app/

Re: End of Japanese community

#584

Post by StarGrit »

crazygringo wrote: post #564
StarGrit wrote: post #181

Earlier quoted context omitted.

It is well known passive aggressive corporate phrase to shut people up. Who it is used by is largely irrelevant, it almost always means the same thing.

It's also well-known language from product managers and UX researchers trying to gather data to improve their product. And well-known language from customer support people trying to gather more information in order to escalate to the right people who can help. Your knee-jerk cynicism saddens me. If someone doesn't want to help, they generally just ignore. They generally don't suggest hopping on a call ASAP. When they…

> It's also well-known language from product managers and UX researchers trying to gather data to improve their product. And well-known language from customer support people trying to gather more information in order to escalate to the right people who can help.

No it is not. The particular phrasing that was used I have never seen used in any other way than to be dismissive towards people.

> Your knee-jerk cynicism saddens me.

My cynicism isn't knee jerk, My cynicism stems from roughly 20 years working as a developer, being in and observing the industry.

> If someone doesn't want to help, they generally just ignore. They generally don't suggest hopping on a call ASAP. When they want to call you is when they're taking it seriously.

Not if it gets noticed and talked about on forums. It is then used as damage control.

Re: End of Japanese community

#585

Post by tremon »

trenchpilgrim wrote: post #270
ngruhn wrote: post #242

Earlier quoted context omitted.

Hasn't crashed for me once and I use it daily.

Been crashing for me and friends for about a week now, mostly on youtube

Blame Youtube for that. It is very much in Google's interest to have Youtube misbehave on non-Google browsers.

Re: End of Japanese community

#586

Post by throw7 »

Saying "I'm sorry for how you feel..." is the most condescending way to begin. Then a "let's jump on a con call"... oh... why would I do that when I just told you? smh.

Re: End of Japanese community

#587

Post by zamadatix »

Ekaros wrote: post #493
braiamp wrote: post #486

Earlier quoted context omitted.

Dude, if someone is saying "hey we will pack up, we have nothing to do here" out of the blue, I would like a more nuanced conversation that written text could not hope to convey. We are humans and while reading is perfectly capable of relying information, it's unable to rely intention accurately. There's ton of information that is conveyed by the inflection of voice, demeanor, body language, etc.

You could always take actual action on what information you have. First roll back changes. Second announce termination of responsible people. And never start with "I'm sorry for how you feel about". Say how would these work on you: "I'm sorry for how you feel about death of your family" "I'm sorry for how you feel about us destroying your work"

> You could always take actual action on what information you have. First roll back changes. Second announce termination of responsible people.

Throw in some (proper) communication before you try to fix things with a hammer or start firing people and I'd agree. It's also unlikely the community support manager has any of this power, they are looking to roll up an accurate summary capturing all of the details to the people who do.

Fully agreed there are better wordings/phrases to engage on that kind of communication though. The choice of words here is very easily taken as dismissive, regardless of intent.

Re: End of Japanese community

#588

Post by skeezyjefferson »

adeptima wrote: post #7

10+ years in Japan. The message here is much deeper from my perspective. “Let’s jump on the call” is not the solution. The guy was stripped off of his face. I love Japan for being human. Small business bar or restaurant with 3 tables. Not everything should be streamlined for a quick call solution… the process was pushed on his head. Google nemawashi decision making process

[flagged]

Re: End of Japanese community

#589

Post by hmokiguess »

getnormality wrote: post #23

I'm sorry for how you feel about us kicking you in the balls. Would you like to hop on a quick call to chat about this further? Just a quick lil call. Quick lil ol' callerino. Hoppity hip hop.

“Let’s put a pin on this and circle back in the next quarter after the shareholders meeting to align on next steps.”

Re: End of Japanese community

#590

Post by mns »

move-on-by wrote: post #60
getnormality wrote: post #23

I'm sorry for how you feel about us kicking you in the balls. Would you like to hop on a quick call to chat about this further? Just a quick lil call. Quick lil ol' callerino. Hoppity hip hop.

Yeah, the “I’m sorry you feel this way” response really irked me too. There are so many different ways to respond that would have been more appropriate and conveyed the same message.

The “I’m sorry you feel this way” is the first thing you learn from that HR workshop about communication when you get a promotion where you have to manage people.

The thing is that having a lot of people working in corporate environments, where you constantly need to be political and backstab others to achieve some task you've been given, this is the norm, so for many this is normal, the type of stuff where they say: I'm just trying to be helpful and constructive, but for anyone not having time for this corporate double-speak, this seems rude and condescending.

Post reply on HN