Live data from Hacker News

Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

dell.com

581–590 of 908 posts

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#581

Earlier quoted context omitted.

Same sentiment, and that's how I found Linux. I've now made it a solemn vow to convert every daily driver I have to dual-boot Win/Linux when it's a >100GB HD.

My XPS 13 on Ubuntu while sleping randomly turns on in my backpack and tries to melt a hole/burns the battery to 0. So I think at least SOME of it might be hardware related.

Same here on an XPS 15, damn thing was so hot I was worried about it catching fire.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#582

I stopped using my Microsoft Surface Pro because it had the same issues. It's a clusterfuck of bad design decisions at Microsoft, the most offensive one being that they prioritize the execution of their scheduled spyware upload (telemetry) over honoring the agreement with the user that a sleeping PC will remain asleep unless the user takes action. It'll even install updates at night and then make reboot sounds to wak…

I really like the form factor, but my Surface Pro 7 has really let me down lately. It’s about a year old now and fully patched, but the battery barely lasts 4 hours, camera is buggy (Windows Hello stops working), and randomly shuts down.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#583

Earlier quoted context omitted.

Same sentiment, and that's how I found Linux. I've now made it a solemn vow to convert every daily driver I have to dual-boot Win/Linux when it's a >100GB HD.

My XPS 13 on Ubuntu while sleping randomly turns on in my backpack and tries to melt a hole/burns the battery to 0. So I think at least SOME of it might be hardware related.

As I understood it, it's an ACPI configuration, more or less 'forced' by Microsoft, to ensure this cool new S0 is the default. See [0] [1] and [2]. The fix/work-around is to tell the kernel to not do that, and just use traditional S3 sleep.

Adding `mem_sleep_default=deep` to your kernel cmdline should fix it. Been doing this on my XPS13 for 3 years now and it's fine.

[0] https://bugzilla.kernel.org/show_bug.cgi?id=199689

[1] https://www.dell.com/community/XPS/XPS-13-9370-battery-drain...

[2] https://www.reddit.com/r/Dell/comments/8b6eci/xp_13_9370_bat...

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#584
Both my work and private laptop can (but not always do) behave like that. Additionally, depending on the version of vendor bloatware, they may not wake up without a hard reset and just keep doing... something in the background. I think it has something to do with the lockscreen.

Windows is Windows is Windows I guess.

My private laptop boots in under 30s, so I stopped paying any mind to this.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#585
not only XPS also damn Thinkpad t440 t460 one time back from work on in my closet 90* WTF one time on 12 hours flight my laptop was all time on in bag. Disable wekup by keyboard usb not solve issue its a random one time per year but its bad

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#586

Earlier quoted context omitted.

My XPS 13 on Ubuntu while sleping randomly turns on in my backpack and tries to melt a hole/burns the battery to 0. So I think at least SOME of it might be hardware related.

The takeaway from this thread is that there is no platform safe from this issue.

but very easily fixed as written above :)

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#587
post #471

Earlier quoted context omitted.

I'm on Arch, and it gets hot in my bag when in sleep mode. Hibernate is certainly good though, since it's basically powered off, but I haven't tested because in my experience hibernation on Linux is kinda finicky to get to work flawlessly

I ended up configuring my machine to suspend to disk when the power button is hit. I would agree with the hibernation function being finicky under Linux except I ran across similar behavior under Windows, so it probably has something to do with how power management is handled on PC hardware.

Yeah, I have a feeling it is probably issues with Windows and Windows drivers AND hardware issues in general, because I have problems in Linux too.

I feel like, at least with Dell, it’s a perfect storm of bad Windows power management policies/support, bad Windows drivers (from Dell or Microsoft or both), and generally bad hardware power management at a firmware level within Linux too.

I’ve certainly had some suspend/power management issues with other Windows laptops, but nothing like this Dell. I’m about to return the Dell (taking it back today in fact) and I had it closed on a desk, plugged in, but closed, and the fans started to go insane. I opened it up and my laptop had exited suspend mode and was in some weird Dell system setting scan that I hadn’t initiated and that wasn’t scheduled to run. This literally happened between when I made my first comment and now (I’m using a different device to comment).

Meanwhile, my Framework laptop might not be as good as my MacBook Pro, but when I close it, I don’t need to worry about it turning on in my bag or have it sitting on my desk.

So I blame Dell, Microsoft, and Dell again for bad power management, poor firmware, poor drivers, and lackluster OS support. Linux could probably get some blame too, but again, I tend to think it’s bad drivers and firmware more than anything.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#588
post #512

I stopped using my Microsoft Surface Pro because it had the same issues. It's a clusterfuck of bad design decisions at Microsoft, the most offensive one being that they prioritize the execution of their scheduled spyware upload (telemetry) over honoring the agreement with the user that a sleeping PC will remain asleep unless the user takes action. It'll even install updates at night and then make reboot sounds to wak…

I feel using Windows for anything other than gaming is just going to give you more headaches than just learning to use a unix based OS. Most applications are available on multiple platforms and alternatives exist for those few applications that are not available. In my opinion, the only reason why Windows is so prevalent in the "enterprise" world is because Microsoft provides support contracts to make it easier to ad…

True but I have to say Microsoft support is pretty awful. Most of the tickets that aren't trivial (and most aren't since we have pretty experienced people) end in endless "give us more logs / try one of the many things we've asked to try before again" loops until we either find the cause ourselves or a workaround.

I know business premium support is a selling point (ironic because it actually costs money on its own) which is good for the CYA of top management. Someone to blame when stuff goes wrong. But it doesn't really solve issues on the floor and Microsoft isn't alone in that.

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#589

I stopped using my Microsoft Surface Pro because it had the same issues. It's a clusterfuck of bad design decisions at Microsoft, the most offensive one being that they prioritize the execution of their scheduled spyware upload (telemetry) over honoring the agreement with the user that a sleeping PC will remain asleep unless the user takes action. It'll even install updates at night and then make reboot sounds to wak…

My Windows laptop (Lenovo Ideapad S940) ran out of batter while presumably in the sleep mode in my backpack on multiple occasions. It got so ridiculous that now I listen to its fan after closing the laptop lid to make sure it really really in the sleep mode. I even went as far as trying to figure out how to revert back to the old S3 sleep mode instead of the new Windows 10 "connected standby", but it turned out to be…

same story men, i got on my thinkpad lilted red led on front, but still its happens without reasons windows 7,8 many times also wekup by keyboard is disbaled

Re: Do not leave XPS laptop in any sleep/hibernate/standby mode when placed in a bag

#590
I have a dell 9700 and I had this happen just yesterday on a god damn flight. I am still pissed. I never put my laptop to sleep/hibernate. I always shutdown. I have no idea but it somehow turned on in my bag, I felt it on my leg on the flight. I opened the bag and it was freaking hot. I have no idea how this happened. I noticed sometimes when I docked I click shutdown, it doesn't shutdown.

The other thing is there is no freaking light on the laptop other than the keyboard lighting to indicate it's off. I have to flip the laptop and listen to see if it's on, I look like a crazy person in public. I love the laptop but this is downright ridiculous. As I am typing on it, I smell an electronic burn but the laptop seems fine.

Post reply on HN