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Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

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Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#571

Post by petee »

ValentineC wrote: post #540
peteforde wrote: post #203

Weirdly, reading this had the net impact of me signing up to Backblaze. I had no idea that it was such a good bargain. I used to be a Crashplan user back in the day, and I always thought Backblaze had tiered limits. I've been using Duplicati to sync a lot of data to S3's cheapest tape-based long term storage tier. It's a serious pain in the ass because it takes hours to queue up and retrieve a file. It's a heavy enou…

> Here's the thing: I'm paying about $14/month for that S3 storage, which makes $99/year a total steal. I don't use Dropbox/Box/OneDrive/iCloud so the grievances mentioned by the author are not major hurdles for me. I do find the idea that it is silently ignoring .git folders troubling, primarily because they are indeed not listed in the exclusion list. A big difference here is that Backblaze only keeps deleted/chang…

This happened to me, a drive I rarely use silently died, and backblaze gave no indication that suddenly the whole drive was missing. Customer support explained to me how "backup" doesn't actually mean "backup"

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#572

Post by gilrain »

dathinab wrote: post #232
gilrain wrote: post #163

Earlier quoted context omitted.

> You are using it to mean "maintaining full version history", I believe? No, they are using it to mean “backed up”. Like, “if this data gets deleted or is in any way lost locally, it’s still backed remotely (even years later, when finally needed)”. I’m astonished so many people here don’t know what a backup is! No wonder it’s easy for Backblaze to play them for fools.

definition of the term backup by most sources is one the line of: > a copy of information held on a computer that is stored separately from the computer there is nothing about _any_ versioning, or duration requirements or similar To use your own words, I fear its you who doesn't know what a backup is and assume a lot other additional (often preferable(1)) things are part of that term. Which is a common problem, not j…

> To use your own words, I fear its you who doesn't know what a backup is

Feel free to use my reputation, instead: when I say a system is backed up, data cannot be lost by that system being destroyed, because an independent copy always exists. This satisfies those whom it concerns, who put their money where their mouth is, whereas your more generous but insufficient definition would absolutely not be good enough.

When you assure a client that a system is backed up, which definition do they expect from you?

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#573

Post by mcmcmc »

bombcar wrote: post #414
mcmcmc wrote: post #327

Earlier quoted context omitted.

What? You are capped by bandwidth and time is its own limit. You are capped at the max bandwidth in your service contract multiplied by the length of the contract. A bandwidth cap has an implied data cap

The point is that you have access to a 100Mb/s connection, and your access to that connection is unlimited. It doesn't become a 10Mb/s connection at some point, and your access isn't cut off - there are no limits on your access. Of course there are practical limits as you can't make your 100Mb/s connection into a gigabit one (ignoring that you can buy burstable in a datacenter, etc, etc). Where unlimited falls down i…

I’ll be honest I think “unlimited” should just be banned from advertising. The literal definition a layman would understand is never what’s in the fine print. Every good or service has some kind of limit, whether it’s artificially put in place by the seller or a law of physics. Any way you can interpret “unlimited” to where it means “unlimited, except those limits” is false advertising.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#574

Post by eek2121 »

varenc wrote: post #554
julianozen wrote: post #335

We are going to drop blackblaze over this We discovered this change recently because my dad was looking for a file that Dropbox accidentally overwrote which at first we said “no problem. This is why we pay for backblaze” We had learned that this policy had changed a few months ago, and we were never notified. File was unrecoverable If anyone at backblaze is reading this, I pay for your product so I can install you on…

Dropbox itself should already keep version history of files for 30 days with the free plan, or more if you pay.

You fail to understand the problem, I suspect.

Just because files are in bespoke folders, does NOT mean they are being backed up.

Example: I'm 1,016% over my OneDrive limit because I canceled my Microsoft 365 account due to their price hike to cover for AI costs. My laptop still pushes files there upon save thanks to Microsoft defaults (my desktop was moved to CachyOS long ago).

If I had been using Backblaze for backup, those files would not have been backed up.

Luckily, I'm a nerd and I'm way ahead of this (I moved away from OneDrive long ago and never deleted the files). Most folks aren't.

Backblaze should be alerting users when stuff isn't backed up. I've strongly considered their B2 offering for a big project. The fact that they changed this without proper notification has made me decide NOT to move forward.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#575

Post by XCSme »

xmcp123 wrote: post #256
Hamuko wrote: post #115

Earlier quoted context omitted.

B2 is not a backup service. It’s an object storage service.

Weird, because in the Reddit thread linked above they call themselves a backup service.

I guess you were as confused as me, as I only asociate BackBlaze with B2, I haven't used any other of their services.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#576

Post by h4kunamata »

Reading the comments and OP, DESERVED!!!

You all skipped the most important part: 3, 2, 1 backup rule.

Basically, you all were using Backblaze as a centered backup system, what do you think it was going to happen???

You do not backup data and call it a day, you must have a process in place to go there and check random files and folders for corruption. This process would have warned you that the sync was not 1:1

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#577

Post by eek2121 »

Barbing wrote: post #522
MrRadar wrote: post #379

Earlier quoted context omitted.

Or they're selling their product to a market where the purchaser doesn't understand how much they would need to pay if they were paying by the gigabyte (or even how to check how much they would need). Telling those people they don't need to worry about that "detail" is a key selling point. Backblaze has a product for people who understand the limitations of their consumer product and don't find them acceptable: B2, w…

>doesn't understand how much they would need to pay...how to check how much they would need... ...even nearly any frame of reference for anything storage related, much less gigabytes

The solution to this is so simple that it would blow your mind. In regulated industries in the U.S. there is a law called "Know Your Customer" (KYC). If businesses actually made an effort to know their customers, they would not have any issues at all.

The real issue is that everyone scrambles to make a sale, and nobody stops to determine if they should actually make that sale. Funny enough, I blame all of this on marketing and sales.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#578

Post by varenc »

eek2121 wrote: post #574
varenc wrote: post #554

Earlier quoted context omitted.

Dropbox itself should already keep version history of files for 30 days with the free plan, or more if you pay.

You fail to understand the problem, I suspect. Just because files are in bespoke folders, does NOT mean they are being backed up. Example: I'm 1,016% over my OneDrive limit because I canceled my Microsoft 365 account due to their price hike to cover for AI costs. My laptop still pushes files there upon save thanks to Microsoft defaults (my desktop was moved to CachyOS long ago). If I had been using Backblaze for back…

I thought you said Dropbox overwrote a file, meaning that file was also being synced by Dropbox, and that Dropbox sync was working. So likely the older file version would also have been synced by Dropbox, which it then overwrote. Dropbox itself keeps old versions of files for 30 days. I think you're saying in this situation Dropbox wasn't syncing though?

My comment was pretty orthogonal to all the Backblaze stuff, which I realize now was confusing.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#579

Post by fn-mote »

Barbing wrote: post #570
garaetjjte wrote: post #545

Earlier quoted context omitted.

Just include filename size in file size for billing purposes?

In the fine print, only to be used against bad actors (w/guarantee that filenames under x chars would never be charged), or that too problematic? building good faith into policy + "hiding" info... Reason - to not overcomplicate or give appearance of nickel-and-diming

No, just charge for the amount of storage they use on your server. Not the amount of data you think you’re storing. In non-special cases these will be the same number.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#580

Post by andriy_koval »

mrighele wrote: post #308
mrighele wrote: post #128

Earlier quoted context omitted.

Not OP, but I have been using borg backup [1] against Hetzner Storage Box [2] Borg backup is a good tool in my opinion and has everything that I need (deduplication, compression, mountable snapshot. Hetzner Storage Box is nothing fancy but good enough for a backup and is sensibly cheaper for the alternatives (I pay about 10 eur/month for 5TB of storage) Before that I was using s3cmd [3] to backup on a S3 bucket. [1]…

I cannot edit any longer, the second link was supposed to be [2] https://www.hetzner.com/storage/storage-box/

its not replicated like bb, right?
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