Earlier quoted context omitted.
There's a quote I forgot that says: "There is a Quality to Quantity". I think it was from a Chinese person, as they took manufacturing of cheap things, low quality stuff, but managed to scale it to mass quantities. I agree with that, it may not be reliable, full featured, well designed, ergonomic, etc. But quantity enables things and thus is a quality in itself. It allows use-cases that benefit from accessible cheap…
> There's a quote I forgot that says: "There is a Quality to Quantity". > I agree with that, it may not be reliable, full featured, well designed, ergonomic, etc. But quantity enables things and thus is a quality in itself. It allows use-cases that benefit from accessible cheap software. The underlying assumption here is that the quantity delivered is acceptable and does not worsen the customer experience. To continu…
> the quantity delivered is acceptable and does not worsen the customer experience
No, it will explicitly worsen the customer experience in other ways, but it will also give them a benefit: access to something they couldn't afford at all before.