I'm struggling to try to understand what this means for the risks of running a business in the cloud going forward. It was not just AWS dropping them, but many of their other vendors dropped them too, essentially killing their business overnight. Granted, for this first case the bar was extremely high. You needed literal storming of the Capitol and a platform seemingly specifically targeted at those people for this t…
The best mitigation strategy here is to engage your vendors with private contracts instead of depending on generic terms of service (ToS) alone. Every company I've worked with has negotiated separate agreements with providers to reduce risk. Including contracts with both AWS and Azure. If your business gets to a certain size and you are still on the generic ToS and paying by credit card you have a big risk on your ha…
For example, no provider would provide service under a bespoke contract obligating them to knowingly host & serve illegal content (because this creates legal liability for the provider).
What is alleged about Parler would likely fit into the instant-kill provisions of even any reasonable bespoke contract.
[Edit: obviously this does not apply to providers specifically in the business of catering to high-risk customers. Stripe doesn't do gambling or porn, but other providers presumably have different pricing or risk mitigation/tolerance and therefore on can use credit cards to pay for these items.]