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Slack is down

status.slack.com

551–560 of 840 posts

Re: Slack is down

#551

Earlier quoted context omitted.

Indeed, if you champion FOSS, why would you recommend a proprietary piece of software as fallback?

Maybe my DevOps folks should not be privy to all internal communications? That is one reason we did not go with Mattermost.

Devops should have nothing to do with your chat server. It should be your IT department, just as with the email server.

Re: Slack is down

#552
I am so glad that at least today I do not hear that slak annoying sound. I do really think Slack is not helping me, at all, to concentrate on my job (system administrator): synchronous messages are really the worst, ever, while working: email is much much better

Re: Slack is down

#553
I'm able to connect to Slack at the moment. My company doesn't use it, but a hobby group I belong to uses it for discussion forums and their instance is up and functional. So it isn't down completely as I write this.

Re: Slack is down

#554
Let’s take a moment and express solidarity towards the fellow engineers that are currently working like crazy under a lot of stress to fix this.

Re: Slack is down

#555

> Customers may have trouble connecting or using Slack I can't stand how marketing speak pervades every sphere of the world. Their entire system is offline (inconvenient certainly, but it happens) and they can't bring themselves to say "Slack is down. We're working on it and will be back ASAP." or something similar. Instead we may have trouble.

The status page might just lack a branch for when everything is down entirely and only differentiates between "all green" and "not all green".

I assume this doesn't happen all that often.

Re: Slack is down

#556
post #277

Earlier quoted context omitted.

Well until the issue is resolved you can't know how long you've been down for, so you can't actually update the uptime.

Why not? It could be updated second by second automatically if they wanted to. Probably not a priority though.

Building out the infrastructure to automatically give real-time updates to your uptime figure sounds like a terrible use of company resources. Who knows how many person hours to spend on implementing and maintaining a feature that would remove maybe a few minutes of manual work from the incident post-mortem checklist, just for the sake of delighting people who need something else to look at for a workplace distraction now that Slack is down.

Re: Slack is down

#557
post #542

Earlier quoted context omitted.

> I think the big things that prevent it from being adopted more for professional use is the lack of a threading model They do have a threading model now (if you are talking about replying to a message in a channel and having your reply clearly show what you are responding to). If you are talking about 1-on-1 chats with other people in your same server then yes, that is still lacking IMHO in discord. The whole "you h…

Discord gives every user an identity that is persistent beyond the server; you have a Discord account, not a server account. Slack does the opposite. Enterprises would hate Discord's model, as they prefer to control the entire identity of every user in their systems, such that when they leave the company they can destroy any notion of that identity ever existing.

Absolutely agree. I like the 1 main discord account but I wish I could have 1 "identity" per-server as well. I don't love that I am in some discords that I don't want tied to my real name and others where I've known these people for over a decade and would see in person multiple times a week (before the pandemic). I know you can set your name per-server but you can't hide your discord username (or make it per-server) which sucks.

Re: Slack is down

#558

My business coworkers are freaking out over Slack being down. But all my technical coworkers are nonplussed. It's interesting how those of us with a technical background are not too disturbed by things breaking.

Interestingly, nonplussed is one of those words having two meanings that are at odds with each other. According to Google, those two meanings are:

1. (of a person) surprised and confused so much that they are unsure how to react. "he would be completely nonplussed and embarrassed at the idea"

2. INFORMAL•NORTH AMERICAN (of a person) not disconcerted; unperturbed.

Re: Slack is down

#559

Having been in this situation before, with a totally-down-and-not-coming-back-up outage of a payments system, I really feel for their incident response team. I'll take this moment to remind everyone of their human tendency to read meaning into random events. There's no evidence to suggest New Year traffic has caused this, and outages like this can happen in spite of professional and competent preparation. Hugops for…

> I'll take this moment to remind everyone of their human tendency to read meaning into random events. There's no evidence to suggest New Year traffic has caused this, and outages like this can happen in spite of professional and competent preparation. On the one hand, sure we don't specifically know what's going on. On the other hand, it's the first Monday in the new year and they went down shortly after the start o…

It seemingly worked ok in UTC-2 in the morning and early afternoon, then started having issues and is now a bit intermittent (or fixed, there's not much traffic on my channels, as it's evening already). Do they have that much more traffic on US east coast than in Europe?

Re: Slack is down

#560

While Slack is down, let's remind ourselves that it is not the end of the world. To their ops team, good luck in sorting out the root cause(s), to mitigating their re-occurrence, and to emerging the other side a stronger team. You've got this.

It is not end of the world if you are just using slack for intra team communications.

However lot of the monitoring which alerts on slack and other automatic notifications are critical for many teams.

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