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Slack is down

status.slack.com

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Re: Slack is down

#542
post #475

Earlier quoted context omitted.

I really agree Discord is amazing and wish I could use it for work instead of Slack. I think the big things that prevent it from being adopted more for professional use is the lack of a threading model (even though I hate it when people use threads in Slack) and the whole everyone in every channel except for role-based privacy settings. The second one especially is a big deal because you can't do things like team-onl…

> I think the big things that prevent it from being adopted more for professional use is the lack of a threading model They do have a threading model now (if you are talking about replying to a message in a channel and having your reply clearly show what you are responding to). If you are talking about 1-on-1 chats with other people in your same server then yes, that is still lacking IMHO in discord. The whole "you h…

Discord gives every user an identity that is persistent beyond the server; you have a Discord account, not a server account. Slack does the opposite. Enterprises would hate Discord's model, as they prefer to control the entire identity of every user in their systems, such that when they leave the company they can destroy any notion of that identity ever existing.

Re: Slack is down

#543

> Customers may have trouble connecting or using Slack I can't stand how marketing speak pervades every sphere of the world. Their entire system is offline (inconvenient certainly, but it happens) and they can't bring themselves to say "Slack is down. We're working on it and will be back ASAP." or something similar. Instead we may have trouble.

The funniest part to me is that their status page still says "Uptime for the current quarter: 100%". These uptime messages are so BS. Heroku reports 6 9s of uptime for this month, even though their own status page shows multiple days with incidents >6 hours

Well that's what happens when Legal joins the fun and starts defining what "downtime" means

Re: Slack is down

#544

Earlier quoted context omitted.

Imagine if they did that for the US government, which is easier to compel since they are in US territory.

One nation is currently operating concentration camps and arrests and seizes the property of prominent citizens who criticize the government. Are you sure that's an equivalence you want to draw.

Like Guantanamo Bay or prosecution of Assange for his journalistic work to expose wrongdoing of government? Or maybe you’re talking about for-profit prison system and mass incarceration practices? But you’re probably talking about China, right?

Re: Slack is down

#545

Earlier quoted context omitted.

How do you know it's down completely? Maybe it's down for you and maybe even down for a majority but still up for some subset. Happens with many products.

Yeah, I don't know, because the Slack status page is so vague.

[deleted]

Re: Slack is down

#546
post #314

Earlier quoted context omitted.

Just a reminder that it's probably not a wise idea for anyone to get further in bed with Zoom than they already are. https://www.washingtonpost.com/technology/2020/12/18/zoom-he...

"Business takes the easy and ethically questionable route to continue making money" news at 11. I'm not condoning Zoom's actions but this is hardly a problem unique to Zoom. Few if any businesses will stand up for consumers and citizens unless it's directly aligned with their profit motive. In this case, the business choice is to operate or not in mainland China. If they choose to stand up against the Chinese governm…

I think it's a pretty bold claim to state that Zoom's actions aren't unique.

What other business in this space has given China unfettered access to US users and data? I'm not aware of it occurring with Webex, Teams or go2meeting. The "one rogue employee" thing falls flat pretty quickly when they're the only ones that had this issue.

This feels like their encryption thing all over again, there's an "oversight" that is equivalent to a backdoor that only gets fixed when they get caught.

Re: Slack is down

#547
post #425

Earlier quoted context omitted.

I'm quite surprised that you don't use Mattermost as a 'Slack fallback' at GitLab.

Indeed, if you champion FOSS, why would you recommend a proprietary piece of software as fallback?

I'm guessing because they don't want the support burden on a rarely used but necessary fallback solution vs. something plug and play.

This is the reason these "closed" ecosystem apps like Slack/Zoom are multi billion dollar companies and have massive uptake. Simple and easy to user.

Re: Slack is down

#548
post #233

Earlier quoted context omitted.

and yet they're still proudly proclaiming: "Uptime for the current quarter: 100%"

Every time this kind of thing happens HNers love to grip about how the status pages aren't correct yet. It's so weird -- like the people freaking out about the outage are going to be updating their uptime trackers right now or something. Who cares? It'll be fixed later.

This is entirely in line with my experience dealing with outages. 85% of the time to fix consists of fielding requests for status updates.

It's like when people push the elevator button repeatedly if it's taking a while to arrive, only pushing the elevator button doesn't cause it to take even longer.

Re: Slack is down

#549
post #504

Earlier quoted context omitted.

Does that actually extend to Slack/slack-like things though? Since I would see Slack more of a replacement for phone calls or hallway discussions. Neither of which typically has any logs or recordings (and I wouldn't want to work somewhere that did keep such logs).

It does yes. This is why for example message history data export is a paid feature. Its a requirement for certain types of compliance.

In what areas would you find such requirements? And shouldn't the default position be that it is illegal to keep those logs? Especially those involving direct messages between employees.
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