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Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud

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Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud

#521
post #495
post #475

Earlier quoted context omitted.

Amazon have been on HN recently for poor customer service with respect to billing for cloud services: https://news.ycombinator.com/item?id=21694835 Google could potentially win by being the least bad not the best.

No one likes a poor customer experience. But businesses will always choose a poor customer experience over the risk of a business shutting down. That said, do you have any anecdotes about Google Cloud's customer service? Customer service from Google for app developers is non-existent.

It took us about half a year to get billing set up with them. Completely pointless shit show that basically every other company on the planet manages, with Google's own unique weirdness about talking with icky customers.

It was an unpleasant process, and then we dropped them anyway (but not because they suck at billing).

Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud

#522
post #348

Earlier quoted context omitted.

They don't have to match what it would be sold for wholesale though, just need to match the marginal cost. A graphics card that can run a AAA game is less than $500, so I don't think they are losing much on $9.99 a month. That's over $100 a year, and if each users plays 3 hours a day you can have 8 users using the same hardware at different times. Now I don't think they are using consumer hardware, and there are othe…

That's assuming people play games in well-defined shifts. I find it more likely to have 8 users play between 8pm and 11pm and zero users for the rest of the day.

Time zones are a thing.

Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud

#523

Googler here. My opinions are my own; I have no non-public knowledge on this topic. I do not understand the hyperbole around this report. Nowhere does it say that Google plans to shutter GCP if it doesn't reach #1 by 2023. > said people with knowledge of the matter. As in, people who may not have even been at said meeting which took place nearly two years ago, under a different VP and now a different CEO, and saw som…

> Nowhere does it say that Google plans to shutter GCP if it doesn't reach #1 by 2023.

No, but it also doesn't say they're in for the long haul in case they don't end up on top and with Google's well documented and long history of killing products you really can't fault people for wondering if it is wise to build on top of GCP no matter what the advantages.

Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud

#524
People with real knowledge to the matter knows that GCP is growing, and more companies are adopting GCP every month.

This is an attempt (which according to some of the comments here quite succeed) to create a story where there is no story.

Should Google Cloud aim to be better and bigger? Sure. Should Google / Alphabet execs need to discuss challenges and strategy? Sure.

What and where is the story?

GCP produce new products and features every week [1]

At my company, we use all major 3 clouds. The GCP support is super fast. The GCP price is better than other two.

Google indeed has a learning curve as a company, and that is at the area of selling to the enterprise. By its DNA, Google is an engineering company, and it takes years to understand how to "attack" the market, build teams of sales, marketing, and all the supporting infrastructure, and they do it.

Time will tell how successful they are, but I cannot see any option for them to shut down this great platform known as GCP. It simply make no sense.

There is a trend in the media in the recent months to rant about Google by all means and angles, and I tend to think this article is just one of those.

[1] https://cloud.google.com/blog/

Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud

#525

Earlier quoted context omitted.

Google could fix this credibility problem in a single step by simply saying "We won't materially change documented functionality of services A, B, or C in the next 5 years. Upon breach of this promise, we will pay any affected user $10M". If they did that, I'd trust them. If they breached my trust, I'd get a cool $10M. They wouldn't shutdown the service because of the extreme financial disincentive to do so.

That opens them up to a ton of liability (what if something unforeseen happens), for very little gain. I can't imagine any company doing something like that.

Then maybe don't be in the infrastructure business?

Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud

#526

Earlier quoted context omitted.

Google could fix this credibility problem in a single step by simply saying "We won't materially change documented functionality of services A, B, or C in the next 5 years. Upon breach of this promise, we will pay any affected user $10M". If they did that, I'd trust them. If they breached my trust, I'd get a cool $10M. They wouldn't shutdown the service because of the extreme financial disincentive to do so.

That opens them up to a ton of liability (what if something unforeseen happens), for very little gain. I can't imagine any company doing something like that.

The gain is hundreds of millions of dollars of new business that they are currently losing to competitors who don't have a reputation for dropping services.

Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud

#527
post #524

People with real knowledge to the matter knows that GCP is growing, and more companies are adopting GCP every month. This is an attempt (which according to some of the comments here quite succeed) to create a story where there is no story. Should Google Cloud aim to be better and bigger? Sure. Should Google / Alphabet execs need to discuss challenges and strategy? Sure. What and where is the story? GCP produce new pr…

> and more companies are adopting GCP every month

A rising tide lifts all boats. Are more companies adopting GCP because they are leaving Amazon/Azure? Or is it simply because the market is still immature and growing fast?

Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud

#528

Earlier quoted context omitted.

> No they won't [shutter GCP]. This is ridiculous hyperbole. From the article: > The group even talked about—and eventually dismissed—the idea of leaving the market entirely That's good enough reason for anyone to get off GCP.

>> The group even talked about—and eventually dismissed—the idea of leaving the market entirely > That's good enough reason for anyone to get off GCP. I fail to see how this is even a reason to get off GCP, yet a good one.

The fact that it was on the table indicates that it could be on the table again at some point in the future. These are the wrong signals to send.

Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud

#529
post #475

Earlier quoted context omitted.

> So it's not about being #1, it's about being profitable. The problem Google has with the developer community is largely around the fact that Google has a long history of pulling the rug out from our feet. There have been 3 stories on HN in the past couple weeks alone about Google products which have either been dropped or changed significantly such that they are no longer viable for developers to use. Google has lo…

Amazon have been on HN recently for poor customer service with respect to billing for cloud services: https://news.ycombinator.com/item?id=21694835 Google could potentially win by being the least bad not the best.

Is this story (which popped up on HN less than a week ago) better service?

http://blog.nuclearsecrecy.com/2019/12/13/why-nukemap-isnt-o...

Google letting the Google Maps API rot on the vine even as they raise their rates for developers and exactly zero support for effected users is a perfect example of how they are pulling the rug out.

Also, as has been mentioned, if your option is tolerating seriously crappy support or having a service pulled entirely, most people would take the crappy support.

Re: Google Brass Set 2023 as Deadline to Beat Amazon, Microsoft in Cloud

#530
post #437
post #418

Earlier quoted context omitted.

It always seems to me Google won the Search Engine battle, ads became their revenue source, and that is it. Android came out of necessity and stupidity of Microsoft at the time. Comparatively speaking they are incompetent both Technically and Manageability, compared to Amazon and Azure, or to better phase it compared to Jeff Bezos and Satya Nadella. It remains to be seen now Google CEO Sundar Pichai, now also Alphabe…

Google could very well be a one hit wonder. Coming from someone who works at a company with one successful product and many failed ones: Maybe they are too wealthy to want a second success. Life is cozy.

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