Earlier quoted context omitted.
It should have defaulted to 'off'. You can break trust exactly once.
Just out of curiosity, but what exactly did you think the arrangement between you and Disqus was? Their service obviously saves bloggers a lot of hassle, and it can't be free to maintain? I don't mean to say that this justifies this perceived wrong, but it certainly justifies, from their standpoint, to think: "If you're going to use our service, for free, you should at least read our emails (and not filter them to th…
Disqus bait and switch, now with ads
51–60 of 242 posts
Re: Disqus bait and switch, now with ads
#52Anyone suggest replacement SaaS comment solutions?
Re: Disqus bait and switch, now with ads
#53Earlier quoted context omitted.
Apart from the other aswers, you may be happy to be the product on an iteration and not on another, and you are free to get angry when people claim they live to make you happy and later you discover that there is a postscript (unless we need to suck).
Why would you ever believe a company that says it exists to make you happy? Companies exist to make money, that is literally true. There is no other purpose. It just so happens that making people happy is often a reasonable way to make money, but if making people happy doesn't maximize profits, then eventually something else must be done.
Re: Disqus bait and switch, now with ads
#54Earlier quoted context omitted.
It should have defaulted to 'off'. You can break trust exactly once.
It's a free service and they're at the point where monetization is becoming a necessity. I can appreciate that, and it's not a particularly evil way of doing it, if you ask me. I don't know about you, but I can live with a couple of non-obtrusive links that go other places—especially since, like a lot of people, I got emails about it ahead of time. If you can't, you can turn it off. You act as if the ads are putting…
Monetization is not an optional thing that you tack on afterwards, unless you are willing to re-negotiate your relationships. If you do that on an auto-opt-in basis you are breaching the trust with your users.
> I don't know about you, but I can live with a couple of non-obtrusive links that go other places—especially since, like a lot of people, I got emails about it ahead of time. If you can't, you can turn it off.
Sure and if it had not been 'opt-in' and if I had actually received their messages I would have exported my comments and called it a day. But defaulting it to 'on' is not opt-in, that's forcing me in with the option to opt-out afterwards. And I absolutely do not want advertising on my website unless I know exactly who benefits from it and what the arrangement is. I ran a google tag for a while to help someone out, other than that my blog has always been ad free. Now I find I'm endorsing products and services that I would never endorse in a lifetime.
> You act as if the ads are putting ugly pictures of fat people are flooding your site or ads for e-Cigarettes or other skeevy things.
No, I'm acting this way because (1) there are ads at all and (2) especially exxon is very high on my shit-list for bad companies. Just about between Monsanto and McDonalds. Whether a company is bottom shelf or not has nothing to do with whether or not I want their advertising on my site. What's the point of having a comment moderation system to keep out unwanted links to advertisers if they sneak in the back door anyway?
> The reason why you probably didn't notice them is because they're so unobtrusive that they were designed so you wouldn't notice them.
Apparently that's only one part of the story, I don't know what the conditions are that make them switch on and off.
> Now whatever philosophical issues that raises, I think, from what I've seen in my own experience, Disqus handled this the right way.
Strong disagree, they could have simply left the feature to be switched off for existing accounts and switch it to default to 'on' for new accounts.
Accounts should be left in the state of the terms-of-service at the time of sign-up, any changes to a users setting that materially alter the relationship between service and user should be avoided at all cost because they breach trust.
Re: Disqus bait and switch, now with ads
#55Earlier quoted context omitted.
It should have defaulted to 'off'. You can break trust exactly once.
Just out of curiosity, but what exactly did you think the arrangement between you and Disqus was? Their service obviously saves bloggers a lot of hassle, and it can't be free to maintain? I don't mean to say that this justifies this perceived wrong, but it certainly justifies, from their standpoint, to think: "If you're going to use our service, for free, you should at least read our emails (and not filter them to th…
Re: Disqus bait and switch, now with ads
#56Earlier quoted context omitted.
It should have defaulted to 'off'. You can break trust exactly once.
Just out of curiosity, but what exactly did you think the arrangement between you and Disqus was? Their service obviously saves bloggers a lot of hassle, and it can't be free to maintain? I don't mean to say that this justifies this perceived wrong, but it certainly justifies, from their standpoint, to think: "If you're going to use our service, for free, you should at least read our emails (and not filter them to th…
Re: Disqus bait and switch, now with ads
#57Earlier quoted context omitted.
Whatever the case, you can turn it off: http://help.disqus.com/customer/portal/articles/666278#disco...
It should have defaulted to 'off'. You can break trust exactly once.
Re: Disqus bait and switch, now with ads
#58This is why I never even thought about using disqus. No comments anymore in the blog, and old comments lost? Not good...
The old comments aren’t completely lost. If jacquesm wanted to, he could export the comments to XML ( http://help.disqus.com/customer/portal/articles/472149-comme... ) and then write a custom script to re-import them into a new commenting system of his choice. But unless he does that, then yes, the old comments are basically lost.
Re: Disqus bait and switch, now with ads
#59Earlier quoted context omitted.
I never expected to see that make the jump from 'end user of a service' (say twitter, facebook, google) to 'end user of a plug-in' or SAAS product. Silly me, I guess I should have seen it coming.
You don't think Disqus is offering a service? Do you know what the last S in SaaS stands for? This comment makes no sense.
I'd be very surprised if a twitter button suddenly turned into an advertisement but apparently that would be business as usual.
Re: Disqus bait and switch, now with ads
#60Everything I did last year fulfills the requirements of 'opt-in'. I could have left the old style and never received the new features.
Based on my experience with this exact feature, I think the OP mis-read/didn't read the information provided by Disqus.