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Disqus bait and switch, now with ads

jacquesmattheij.com

51–60 of 242 posts

Re: Disqus bait and switch, now with ads

#51
post #32

Earlier quoted context omitted.

It should have defaulted to 'off'. You can break trust exactly once.

Just out of curiosity, but what exactly did you think the arrangement between you and Disqus was? Their service obviously saves bloggers a lot of hassle, and it can't be free to maintain? I don't mean to say that this justifies this perceived wrong, but it certainly justifies, from their standpoint, to think: "If you're going to use our service, for free, you should at least read our emails (and not filter them to th…

The OP was very clear, just in case some missed the point: OP does not like ad's and is unhappy with bait and switch. This is clear bait and switch, no denying that. As for the companies business and how they need to make money - that is another subject for another thread.

Re: Disqus bait and switch, now with ads

#53
post #45

Earlier quoted context omitted.

Apart from the other aswers, you may be happy to be the product on an iteration and not on another, and you are free to get angry when people claim they live to make you happy and later you discover that there is a postscript (unless we need to suck).

Why would you ever believe a company that says it exists to make you happy? Companies exist to make money, that is literally true. There is no other purpose. It just so happens that making people happy is often a reasonable way to make money, but if making people happy doesn't maximize profits, then eventually something else must be done.

Oh, no, I would never believe that but then again they are as free to lie and/or make changes in their service as I am to leave them when I please and get angry at their shamefacedness.

Re: Disqus bait and switch, now with ads

#54

Earlier quoted context omitted.

It should have defaulted to 'off'. You can break trust exactly once.

It's a free service and they're at the point where monetization is becoming a necessity. I can appreciate that, and it's not a particularly evil way of doing it, if you ask me. I don't know about you, but I can live with a couple of non-obtrusive links that go other places—especially since, like a lot of people, I got emails about it ahead of time. If you can't, you can turn it off. You act as if the ads are putting…

> It's a free service and they're at the point where monetization is becoming a necessity.

Monetization is not an optional thing that you tack on afterwards, unless you are willing to re-negotiate your relationships. If you do that on an auto-opt-in basis you are breaching the trust with your users.

> I don't know about you, but I can live with a couple of non-obtrusive links that go other places—especially since, like a lot of people, I got emails about it ahead of time. If you can't, you can turn it off.

Sure and if it had not been 'opt-in' and if I had actually received their messages I would have exported my comments and called it a day. But defaulting it to 'on' is not opt-in, that's forcing me in with the option to opt-out afterwards. And I absolutely do not want advertising on my website unless I know exactly who benefits from it and what the arrangement is. I ran a google tag for a while to help someone out, other than that my blog has always been ad free. Now I find I'm endorsing products and services that I would never endorse in a lifetime.

> You act as if the ads are putting ugly pictures of fat people are flooding your site or ads for e-Cigarettes or other skeevy things.

No, I'm acting this way because (1) there are ads at all and (2) especially exxon is very high on my shit-list for bad companies. Just about between Monsanto and McDonalds. Whether a company is bottom shelf or not has nothing to do with whether or not I want their advertising on my site. What's the point of having a comment moderation system to keep out unwanted links to advertisers if they sneak in the back door anyway?

> The reason why you probably didn't notice them is because they're so unobtrusive that they were designed so you wouldn't notice them.

Apparently that's only one part of the story, I don't know what the conditions are that make them switch on and off.

> Now whatever philosophical issues that raises, I think, from what I've seen in my own experience, Disqus handled this the right way.

Strong disagree, they could have simply left the feature to be switched off for existing accounts and switch it to default to 'on' for new accounts.

Accounts should be left in the state of the terms-of-service at the time of sign-up, any changes to a users setting that materially alter the relationship between service and user should be avoided at all cost because they breach trust.

Re: Disqus bait and switch, now with ads

#55
post #32

Earlier quoted context omitted.

It should have defaulted to 'off'. You can break trust exactly once.

Just out of curiosity, but what exactly did you think the arrangement between you and Disqus was? Their service obviously saves bloggers a lot of hassle, and it can't be free to maintain? I don't mean to say that this justifies this perceived wrong, but it certainly justifies, from their standpoint, to think: "If you're going to use our service, for free, you should at least read our emails (and not filter them to th…

Side-effects need to be explicit. When he registered did the ToS say this would be the behavior? There is no logic in your argument.

Re: Disqus bait and switch, now with ads

#56
post #32

Earlier quoted context omitted.

It should have defaulted to 'off'. You can break trust exactly once.

Just out of curiosity, but what exactly did you think the arrangement between you and Disqus was? Their service obviously saves bloggers a lot of hassle, and it can't be free to maintain? I don't mean to say that this justifies this perceived wrong, but it certainly justifies, from their standpoint, to think: "If you're going to use our service, for free, you should at least read our emails (and not filter them to th…

[deleted]

Re: Disqus bait and switch, now with ads

#57

Earlier quoted context omitted.

Whatever the case, you can turn it off: http://help.disqus.com/customer/portal/articles/666278#disco...

It should have defaulted to 'off'. You can break trust exactly once.

now you are just being arrogant... they have opt-out ads... so you can opt out now... and it's an awesome free plugin... cut 'em some slack

Re: Disqus bait and switch, now with ads

#58
post #6

This is why I never even thought about using disqus. No comments anymore in the blog, and old comments lost? Not good...

The old comments aren’t completely lost. If jacquesm wanted to, he could export the comments to XML ( http://help.disqus.com/customer/portal/articles/472149-comme... ) and then write a custom script to re-import them into a new commenting system of his choice. But unless he does that, then yes, the old comments are basically lost.

I think this should be highlighted: disqus is, at least, until now, quite upfront about telling you that the data is yours and you can take it away, if you don't want to use them anymore.

Re: Disqus bait and switch, now with ads

#59
post #47

Earlier quoted context omitted.

I never expected to see that make the jump from 'end user of a service' (say twitter, facebook, google) to 'end user of a plug-in' or SAAS product. Silly me, I guess I should have seen it coming.

You don't think Disqus is offering a service? Do you know what the last S in SaaS stands for? This comment makes no sense.

Of course you are right, and that is exactly why I was wrong not to see it coming. How often does one have to admit being wrong about something? Apparently it is wrong to trust any service that embeds itself on your webpage over the longer term, lesson learned. 3rd party javascript is now on my list of 'things to avoid', now I have to wonder whether I want those social media bits & pieces on there and what could be the impact of leaving them there.

I'd be very surprised if a twitter button suddenly turned into an advertisement but apparently that would be business as usual.

Re: Disqus bait and switch, now with ads

#60
I don't know why you keep calling this stealthy or a bait and switch, I've received emails on this. Also at one point, Disqus was showing me that I was not using the latest "theme/style" and that I should upgrade. And in doing so, it would enable features such as recommended and related content.

Everything I did last year fulfills the requirements of 'opt-in'. I could have left the old style and never received the new features.

Based on my experience with this exact feature, I think the OP mis-read/didn't read the information provided by Disqus.

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