Earlier quoted context omitted.
> That’s just Santa Cruz culture, very aggro surfers This sums it up well. If this were in New York, I’d be on the owner’s side (provided the food lives up). In Santa Cruz, it’s just tone deaf to (a) not involve the community in the design process, (b) not take the hint from the reviews and then (c) play the victim in the media.
Maybe Santa Cruz residents should grow up. Thankfully we seem to be making progress against this NIMBY micromanaging culture up here in SF.
It's their town. Also, I can't help but wonder why the owner didn't fight fire with playful fire–her place is literally called the salty otter. Be lovably salty!