51–60 of 62 posts
The title is misleading. Paypal's homepage got the makeover. The rest of Paypal.com (i.e. the actual application) is still as terrible as ever...
it's not just the homepage redesign - the US customers should be able to see the complete redesigned site [As per the official PayPal blog: https://www.thepaypalblog.com/2012/06/paypal-com-gets-a-make... ]
It feels you intentionally tried to hide some of the common Bootstrap classes with your own names like "homepageHero" but went ahead and left some of the defaults like "button primary."
Also, why are there 1500+ lines of HTML, mostly consisting of whitespace?
The design is just okay, but the source code and lack of attribution is really shoddy.
I know bashing PayPal is cliché by now, but its UI is seriously one of the worst I've seen for an internet service. Everything loads extremely slowly, and every action is buried inside multiple layers of navigation, which only compounds the problem. What's more, you often cannot choose how many items to display per page or even search by keyword. This ensures that you have to click through page by page, enduring the…
But yes, the terrible UI doesn't help either.
Hi. I work at PayPal. Really good feedback from everyone, so thanks for that. This redesign has been a long time coming, and the team that launched it are some of the most brilliant I've ever been lucky enough to work with. As for the internal UI, that's changing soon too. If you're interested in checking out the beta, activate in-store checkout with your PayPal account at paypal.com/anywhere and you'll see the new a…
I like this that what Paypal had before, but I see one issue (on Mac Safari): On the https://www.paypal.com/webapps/mpp/make-online-payments page, There is a drop down menu to select currency. Let's say I want to select TWD (New Taiwan Dollar), it's "below the fold" so I've got to scroll down. I do this using the scroll wheel, which I use almost all the time. So I see it's near the bottom of the list (because TWD sta…
Hi. I work at PayPal. Really good feedback from everyone, so thanks for that. This redesign has been a long time coming, and the team that launched it are some of the most brilliant I've ever been lucky enough to work with. As for the internal UI, that's changing soon too. If you're interested in checking out the beta, activate in-store checkout with your PayPal account at paypal.com/anywhere and you'll see the new a…
Any chance you can post a screenshot? /anywhere is restricted to only certain locations or accounts. Also does this internal UI change also mean the adaptive payments checkout UI will be changing? Will you guys still try and force everybody to create paypal accounts?
Let me ask around on the adaptive payments checkout UI. There's a lot going on right now and it's hard to stay up on everything that I'm not working on directly.
"When it came to updating our website, we brought in an expert: You." I'm confused, is this a sneak peak or something? If not this seems pretty disingenuous. All they have done is put a lick of paint on the front door. I would rather they spent their resources speeding up and streamlining the site, it is painfully slow and confusing to navigate.
I think you mean "sneak peek" ( https://twitter.com/#!/StealthMountain )
Earlier quoted context omitted.
Please tell me why for years you have made me suffer a slow PayPal website. Some pages take up to 5 seconds to load. PayPal is infuriating to work with.
That probably needs internal architecture redesign work - it won't be a UI issue but a back-end scalability one (and presumably a problem that can't be fixed by throwing more/better hardware at it, or they'd have done that).
11 seconds to load the login page? How on earth can anyone design a system that is that slow on a page that doesn't even load account details?
15 seconds to load the history page?
Loading the homepage 3.5 seconds?
It's ridiculous and I have absolutely no idea how anyone could write something so impressively slow. Notice the funny response from Paypal support "For the getting to the home page it only took 2 seconds and for logging in it only took 6.5 seconds."
Only 6.5 seconds to login lol?
I've also been experiencing other issues such as the cookies it set exceeding the maximum length allowed by the browser which means I have to delete the cookies and login again to continue.
Their website is awful, who cares about a new skin they have when the entire website for me is barely functional.
I can't wait for Stripe to get to the UK so we have some actual other viable options.
