I like it. It's not really "energetic" but the color scheme is pleasant, and look at the old page ...
Now the "you" part is unnecessary and quite demagogic.
PayPal.com Gets a Makeover [UI]
21–30 of 62 posts
Re: PayPal.com Gets a Makeover [UI]
#22Hi. I work at PayPal. Really good feedback from everyone, so thanks for that. This redesign has been a long time coming, and the team that launched it are some of the most brilliant I've ever been lucky enough to work with.
As for the internal UI, that's changing soon too. If you're interested in checking out the beta, activate in-store checkout with your PayPal account at paypal.com/anywhere and you'll see the new account design. Still have work to do but it's getting much better. I'm an employee so I have a bias, but I'm also a customer that's been bitching about the UI for the last 8 years as well. I'm really happy with the direction the site (and the company) is headed.
Re: PayPal.com Gets a Makeover [UI]
#23Fixing stuff that isn't broken. One critizism. Some years ago, G started putting these little downward arrow heads at the right side of words, meaning "click the link to open a menu". That was great. It put the user in control (again) of UI elements. Before, there was only "hovering opens menu", and that is terrible. While moving the pointer accross the screen, all kinds on UI elements jump open and vanish again. Its…
> Fixing stuff that isn't broken.
I haven't looked at this new UI much, but I always found the old one to be pretty horrible, finding the right place for various tasks/settings was a pain in the ass.
So while I don't know if this update does "fix" it, I certainly disagree that it wasn't broken.
Re: PayPal.com Gets a Makeover [UI]
#24Hi. I work at PayPal. Really good feedback from everyone, so thanks for that. This redesign has been a long time coming, and the team that launched it are some of the most brilliant I've ever been lucky enough to work with. As for the internal UI, that's changing soon too. If you're interested in checking out the beta, activate in-store checkout with your PayPal account at paypal.com/anywhere and you'll see the new a…
I like this that what Paypal had before, but I see one issue (on Mac Safari):
On the https://www.paypal.com/webapps/mpp/make-online-payments page,
There is a drop down menu to select currency. Let's say I want to select TWD (New Taiwan Dollar), it's "below the fold" so I've got to scroll down. I do this using the scroll wheel, which I use almost all the time. So I see it's near the bottom of the list (because TWD starts with a T which is likely to be at the bottom of an alphabetically sorted list) and do a quick flick downwards. However rather than going to the bottom of the list, the list suddenly disappears and I'm no longer able to select my currency! Unless I can scroll almost exactly the amount I need to, either the TWD option is not visible on the list or the list closes. Even if I scroll slowly there is still a large chance I have to try a couple of times before I'm able to select TWD.
It looks like when you scroll past the bottom, an instruction to close the list is triggered, and then the window containing the page scrolls down. I think that's the problem which can be fixed by preventing the drop down passing focus back to the window.
Re: PayPal.com Gets a Makeover [UI]
#25Hi. I work at PayPal. Really good feedback from everyone, so thanks for that. This redesign has been a long time coming, and the team that launched it are some of the most brilliant I've ever been lucky enough to work with. As for the internal UI, that's changing soon too. If you're interested in checking out the beta, activate in-store checkout with your PayPal account at paypal.com/anywhere and you'll see the new a…
Please use something like this:
http://ivaynberg.github.com/select2/
to address meric's concerns. It's a really great way imo to have a big dropdown.
Re: PayPal.com Gets a Makeover [UI]
#26I am glad paypal is taking steps to address their UX problems, it should be a major priority if they ever want to reach regular uneducated folks.
Re: PayPal.com Gets a Makeover [UI]
#27Nice try phisher!
(seriously though, something like this is bold from a company that has been trying to educate users to be wary of sites pretending to be PayPal!)
Re: PayPal.com Gets a Makeover [UI]
#28"When it came to updating our website, we brought in an expert: You." As soon as I read that I closed the tab. I thought it was pretty much agreed by now that relying on the "wisdom of the crowd" is useless when it comes to things that require specialised skills like design. Honestly, I wouldn't trust me to design a nice UI, why on earth would paypal.
I think they should use that mantra for their customer service division, rather than the UI design one.
Re: PayPal.com Gets a Makeover [UI]
#29Nice to see someone from PayPal here, so I have a question that is of interest to me. Why doesn't PayPal accept payments from countries that are outside of its PayPal networks? I understand that in the past you could choose to pay even if you don't have PayPal account.
Re: PayPal.com Gets a Makeover [UI]
#30I know bashing PayPal is cliché by now, but its UI is seriously one of the worst I've seen for an internet service. Everything loads extremely slowly, and every action is buried inside multiple layers of navigation, which only compounds the problem. What's more, you often cannot choose how many items to display per page or even search by keyword. This ensures that you have to click through page by page, enduring the…
I like new design. It's much better than previous one. It was slow and when I clicked on "Log in" it opened new window. This one feels much faster and I can finally log in from main page.