51–60 of 71 posts
Earlier quoted context omitted.
If it wasn't purchased from an authorized Dell retailer then Dell really has nothing to do with it. With the way 3rd party Amazon Marketplace sales works, who knows what happened here.
What nonsense is this? The monitor is within the warranty period and failed. Dell didn't deal with their warranty issue in an honest and direct way. They suck. No other details matter. The end.
Earlier quoted context omitted.
What nonsense is this? The monitor is within the warranty period and failed. Dell didn't deal with their warranty issue in an honest and direct way. They suck. No other details matter. The end.
OP bought a 2nd hand product with expired warranty. Retailer sold it as new is a fraud by Amazon not Dell.
If Amazon committed fraud here, Dell are the victims and can deal with it. But Dell have a reputation and it is deserved. Ring them up sometime to discuss it with them, go on, try talking to them about anything.
Why are you sticking up for a bazillion dollar company behaving badly?
Earlier quoted context omitted.
What nonsense is this? The monitor is within the warranty period and failed. Dell didn't deal with their warranty issue in an honest and direct way. They suck. No other details matter. The end.
No, companies warranties start to expire from the point of original sale not whenever you happened to get it. What you’re complaining about is no different than expecting a used car to still have the original manufacturer’s warranty, that just not how warranties work. The real moral of this story is to never buy electronics from Amazon. Amazon sold you a fraudulent product and you’re blaming Dell for Amazon’s failure…
Much easier to tell people to f.off when they're not standing in front of you in your shop holding the crap goods. Amazon and Dell both push that with suppliers & customers.
In Australian, a local government competition body regularly pursues this sort of fake-ass pricing. They are a great laugh once they a fined, but it is not so funny before. Here is one that is as ridiculous as the Black-Friday fake deals. edit, here is the gist: In July 2020, the Court found that Kogan had misled consumers by advertising over a period of four days that they could use the code ‘TAXTIME’ to reduce pric…
The amount of research that needs to be done to purchase even the most basic stuff online is beyond paralyzing. I hate shopping irl but I think I hate online shopping even more.
Does anyone remember killerapp.com? It had parametric search for tech products along the dimensions you actually cared about, and then a ranking of sellers by total price, including shipping and any applicable tax. Exactly what you wanted. Compare today: we have major retailers demanding exclusive SKUs to prevent apples-to-apples comparisons, and it doesn't matter anyway because most people are Amazon Prime members a…
I have a DELL laptop. Probably the worst purchase I made. The one saving grace is that SupportAssist actually works, and does make post-crash/post-windows-death recovery very simple and easy. But that's the thing. I can tell that they put effort into this OS recovery tool, explicitly because this Laptop is a disaster of a product. Temperatures? Burning. Fans? Locked down. Freezing? Constantly. Crashing? Commonly. Blu…
Sorry about your bad experience, but what does this story have to do with misleading monitor pricing?
Reality is that the product is just cheaper and worse than the competitor.
This computer was purchased based on one of these "sales". In terms of raw performance, it seemed like a decent deal. It was not. The issue isn't just their monitors, so I am a bit confused as to why this fine singles out monitors.
I have a DELL laptop. Probably the worst purchase I made. The one saving grace is that SupportAssist actually works, and does make post-crash/post-windows-death recovery very simple and easy. But that's the thing. I can tell that they put effort into this OS recovery tool, explicitly because this Laptop is a disaster of a product. Temperatures? Burning. Fans? Locked down. Freezing? Constantly. Crashing? Commonly. Blu…
I don't like Dell as a company, but I've owned XPS laptops for years and haven't been able to find something I like better. The only real problem I have with it seems to be a Windows problem that other laptops also have (modern standby). My other complaint was with Waves MaxxAudio, but it hasn't bothered me on my latest XPS the way it did on the older ones. Not sure if that problem is fixed or if I just got in some s…
Waves is... incredibly annoying. Could be worse I suppose, but I wish it wasn't a thing. The computer will randomly shut off the audio jack so it makes audio issues even harder to diagnose. The number of times where I was monkeying around trying to figure out what was causing it. Ugh.
I find that it usually involves 3 steps. The audio\mic quality downgrades, then entirely shuts off the mic, then shuts off audio.
I have a Inspirion(?) G7 7790. It's an old machine by today's standards, but it has had many problems from the start.
I won’t buy Dell gear again, at home or at work. I bought my kid a monitor for his gaming PC from Amazon. It was advertised as brand new. Dell shipped it in a brand new, undamaged, unopened box. Its HDMI port failed a couple of months later but with many months of warranty left. Then Dell denied a warranty claim because their inventory system had it listed as having been previously registered to someone else. I tried…
In Australian, a local government competition body regularly pursues this sort of fake-ass pricing. They are a great laugh once they a fined, but it is not so funny before. Here is one that is as ridiculous as the Black-Friday fake deals. edit, here is the gist: In July 2020, the Court found that Kogan had misled consumers by advertising over a period of four days that they could use the code ‘TAXTIME’ to reduce pric…
I just assumed retailers do this constantly and buyer beware. Is this not standard behavior? MSRP is so often completely made up with frequent arbitrary sales. Curious what law this is breaking.
This is to prevent this exact practice where a store either lies and slaps a discount sticker on it without any discount to mislead a consumer, or from them putting up the price for 24 hours and then discounting it.
There is no exact length of time, the law says "reasonable". So it'd be up to a court to decide.
You can learn more here https://www.accc.gov.au/consumers/pricing/price-displays