I have to say, the fact that google disables the back button once you hit the link above is truly infuriating.
The "Back" button works for me after I've cluck the link ... I wonder what you're seeing that I'm not.
Google Drive of historical footage locked and flagged as terrorist activity
51–60 of 514 posts
Re: Google Drive of historical footage locked and flagged as terrorist activity
#52Earlier quoted context omitted.
Google One, and Google Workspaces both offer paid support plans that cover Google Drive.
do you still have access to support if your account is locked?
Google workspaces requires you to attach a non-workspaces-related account. Unless they both go down, you can still contact them. Worst case, I believe Workspaces requires a phone number now -- at least Google can't wipe that!
Re: Google Drive of historical footage locked and flagged as terrorist activity
#53This is very disturbing; hundreds of thousands of individuals and companies host their important documents in Google Drive--and pay to do it. Imagine that tomorrow you are locked out of those by a faulty AI, and the company that you have spent years building goes into bankruptcy and the livelihood of your employees goes away, just like that. Google has no business snooping in their customer's data for any reason, muc…
Google Drive is free. The individual in-question was not paying for the service.
If you do pay for Google’s services via G Suite then you do get instant human support.
Re: Google Drive of historical footage locked and flagged as terrorist activity
#54I will upvote and comment to hopefully gain visibility at the minimum. Google really has an unfortunate customer support set up, in that there isn't one. Your best bet when Google does something bad to their customers like this (And regardless if its a bad AI or bad bot, its still Google doing it), is to post it on twitter or hackernews and hope it gets the visibility for a Google employee to fix it, or contact someo…
it is like this for almost anything in which money is not being exchanged. Impossible to get support unless you know someone who can give you a signal boost. Or if your compliant goes viral. otherwise, forget about it.
Re: Google Drive of historical footage locked and flagged as terrorist activity
#55Earlier quoted context omitted.
That's honestly really scary and I never thought of that.
There is a counter movement, for example, these guys place a significant role (and as far as I know primarily with a practical focus): https://www.reddit.com/r/selfhosted/
They are the worst pirates I've ever heard of.
Re: Google Drive of historical footage locked and flagged as terrorist activity
#56This is your daily reminder that nothing in your digital life should EVER entierly depend on any Google services.
Im writing this from an android phone. It is not de-googled per se, but uses a replacement for every single Google service (files, books, maps, search, movies, ...). Yes I pay money for those replacements, but God its good to not my life in the hand of a overzealous ML algorithm.
Re: Google Drive of historical footage locked and flagged as terrorist activity
#57Re: Google Drive of historical footage locked and flagged as terrorist activity
#58Google is too successful. Their primary preoccupation these days is how to lose users they don't want.
Re: Google Drive of historical footage locked and flagged as terrorist activity
#59I have to say, the fact that google disables the back button once you hit the link above is truly infuriating.
this does not occur for me (Chrome, Windows)
Re: Google Drive of historical footage locked and flagged as terrorist activity
#60Earlier quoted context omitted.
Have you seen the TV ads for cloud storage services? They’re advertising themselves as being dependable. We cannot blame average consumers when events like these happen. We need to stop pretending that software, including free-as-in-beer SaaS, doesn’t have an implied warranty. It does. The implied warranty in Google Drive is that “we’ll host your files for you”. Google screwed-up (an “honest” mistake, it pains me to…
Google is well aware this is a problem and actively obfuscates ways to get connected to support (unless you pay them extra, of course) so I have a real hard time accepting this as an "honest" mistake.
I mean the account lock-out was probably an honest mistake.
The lack of support, however, is not - and is part of Google’s business model.