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Google Drive of historical footage locked and flagged as terrorist activity

support.google.com

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Re: Google Drive of historical footage locked and flagged as terrorist activity

#11

I know this is avoidable, and I know it’s a semi-regular occurrence, and I can recognize Google’s moderation problem is non-trivial, but I really can’t shake the feeling that Orwell was off by a letter and the future will truly just be a bot stamping on a human face forever.

Skynet doesn’t need Terminators. Software bots can keep us busy all on their own.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#12
post #5

> The added grievance to this is that my drive also included my own personal family photos and my current book on the subject I mean, how many times does this need to come up for people to learn the lesson? If you are storing your data with a third party, and you do not have an iron legal contract with this third party, then that third party can and will do whatever it wants with your data, including locking you out…

Welp - affordability. It's expensive and arguably less reliable to get an external hard drive.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#14
As a person who formerly worked on the technical side of anti-abuse (both content and account) at Google, I urge you to read these kinds of reports critically. There is no reason to believe any of the details given in the post, which incorporates a lot of supposition about how this system works. For example, we have no rational basis for believing that this was done by some robot at Google. It is at least as likely that the content was flagged by some other user.

Anyway, Google will never ever comment on the reason for account disabled in public, therefore whining about it in public is not going to work. The way to get accounts enabled is https://support.google.com/accounts/contact/disabled2

Re: Google Drive of historical footage locked and flagged as terrorist activity

#15
post #2

I will upvote and comment to hopefully gain visibility at the minimum. Google really has an unfortunate customer support set up, in that there isn't one. Your best bet when Google does something bad to their customers like this (And regardless if its a bad AI or bad bot, its still Google doing it), is to post it on twitter or hackernews and hope it gets the visibility for a Google employee to fix it, or contact someo…

Google One, and Google Workspaces both offer paid support plans that cover Google Drive.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#16
How many times does that have to happen before people realize there is no cloud, only other people's computers. The data that is stored there is no longer yours, just as thanks to Apple and Co. your hardware no longer really belongs to you, but you only enjoy a temporary right of use. It will be interesting to see when hardly anything remains of an entire generation because everything comes from the cloud: Photos, videos, games, film, music. No more treasure troves in the attic, no more of grandma's record collection or dad's DVD collection or uncle's old console games. Everything just rented and when removed from the catalog, they are gone forever. Only our plastic waste remains.

Re: Google Drive of historical footage locked and flagged as terrorist activity

#19
post #2

I will upvote and comment to hopefully gain visibility at the minimum. Google really has an unfortunate customer support set up, in that there isn't one. Your best bet when Google does something bad to their customers like this (And regardless if its a bad AI or bad bot, its still Google doing it), is to post it on twitter or hackernews and hope it gets the visibility for a Google employee to fix it, or contact someo…

Google One, and Google Workspaces both offer paid support plans that cover Google Drive.

https://one.google.com/about

$2/mo or $20/yr

Re: Google Drive of historical footage locked and flagged as terrorist activity

#20
post #14

As a person who formerly worked on the technical side of anti-abuse (both content and account) at Google, I urge you to read these kinds of reports critically. There is no reason to believe any of the details given in the post, which incorporates a lot of supposition about how this system works. For example, we have no rational basis for believing that this was done by some robot at Google. It is at least as likely t…

>As a person who formerly worked on the technical side of anti-abuse (both content and account) at Google, I urge you to read these kinds of reports critically. There is no reason to believe any of the details given in the post, which incorporates a lot of supposition about how this system works. For example, we have no rational basis for believing that this was done by sone robot at Google. It is at least as likely that the content was flagged by some other user.

>Anyway, Google will never ever comment on the reason for account disabled in public, therefore whining about it in public is not going to work. The way to get accounts enabled is https://support.google.com/accounts/contact/disabled2

No, Google has proven itself to be a pretty awful enterprise and deserves no benefit of doubt.

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