I like his view on how interfaces should be self-revealing. I used to feel dumb and waste time trying to figure things out, but then I decided that if I wouldn't get something quickly enough, that's because it was badly presented, and I had better discard it and move on. This approach saved me both much ego and time. (This can be read as a joke, but I'm mostly serious. I also use it when I design: I keep reworking th…
> This approach saved me both much ego and time. (This can be read as a joke, but I'm mostly serious. As an interaction designer I cannot stress how right you are about this and that it is no joke at all . There's a seven-year old comment here on HN[0] that really drove home the importance of looking beyond the tech-savvy bubble that we live in for me: > I look at UI changes in a totally different way now. My saw me…
However.
Balanced against that is the reality that those same users are often the most entitled about it when something breaks. Tears to jeers in an instant.
So I don't know.