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Slack has raised our charges by $195k per year
491–500 of 1001 posts
Re: Slack has raised our charges by $195k per year
#492I really wish this post had more details. How was the price computed? If Slack charging per user, how did this organization have so many users? Why is their new provider more favorable in pricing? If Slack was previously offering a nonprofit discount, what happened to it? Did they decide that this organization was ineligible, or are they shutting it down in general?
The price came out of nowhere for Hack Club. Slack had a unique agreement, also lowering the minimum age, with this specific nonprofit. I'd argue that for their scale, 200k/yr from 5k/yr with a week of warning is absolutely crazy. And I'm talking from experience - I got this message literally today, out of the blue, that after eleven years, we had to migrate within days. The community is so much larger than I imagine…
How long have you had the bill alluded to in the top comment?
Re: Slack has raised our charges by $195k per year
#493Earlier quoted context omitted.
Isn't changing the terms of a deal without even sending you a new contract pretty much illegal anywhere sane? Even between business entities?
In EU a vendor can amend a contract but it gives the client the opportunity to breach that contract without consequences. On a smaller scale it happens on a monthly basis with telecomms - almost never with rates, but they amend privacy policy and stuff - as a customer a change in the contract gives you an opportunity to say you're not accepting new contract, within certain timeframe, and walk away. I guess this is si…
Well, you can amend a contract, but you need to send the new conditions, and it gives the other party option of not accepting the new contract, which means either amending party needs to accept continuation under old contract, or dissolution of the contractual relationship with no fees/damages/etc for the party that didn't accept new contract.
The part that I find egregious is that apparently Slack didn't even send a new contract.
Re: Slack has raised our charges by $195k per year
#494I was ready to be unsympathetic - too bad for the company - but then I read TFA and it's a rug pull on a nonprofit teaching coding to kids.... https://hackclub.com/ (They do help clubs sell things, taking "7% of income", so they do have a revenue stream, but the money that Slack wants would pay a veritable army of student interns.)
> a nonprofit teaching coding to kids that's a perfect teaching occasion, then! Kids: don't use proprietary services just because they are trendy. Prefer always open standards!
> don't use proprietary services just because they are trendy. Prefer always open standards!
So if you use an open standard, but not self hosted, and your provider tells you "pay 250k or lose all your data in 2 days", I'd say are not necessarily in a better position than they are now.
It's not impossible to migrate off of slack, but migrations take time.
Re: Slack has raised our charges by $195k per year
#495Thousands of teen coders now hate Salesforce in advance . This is very shortsighted.
Just wait till they learn about Broadcom!
Re: Slack has raised our charges by $195k per year
#496Did you have a special deal with Slack? I don't understand how they can just increase the price with a few days notice?
Hack Club was on a grandfathered free nonprofit plan, but switched to a 5k/year on earlier this year under a special deal with Slack. Now the price is increased to 50k one time, and then 200k a year
Why did they switch? Given the information provided, it seems that paying anything, if you're on a grandfathered free plan, is a bad deal.
Re: Slack has raised our charges by $195k per year
#497Where’s Hack Club located? This seems to have some elements of extortion. It doesn’t matter if you have a contract, they could still be breaking the law. Some of these billing apes aren’t the smartest people. I went through a similar drama with AWS a few years ago and after months of sleepless nights I decided to open a case with the office of the attorney general in my state. They were pretty quick to follow up m and contacted AWS directly. My case was resolved a few days after that.
Re: Slack has raised our charges by $195k per year
#498Thousands of teen coders now hate Salesforce in advance . This is very shortsighted.
Salesforce either knows exactly want it’s doing or it’s in an epic doom loop.
On the one hand, Turing their back on pretty much everything everyone liked about it because could be seen short sighted, and it will crumble.
Or an intentional pivot. Knowing a subset is locked in and can be exploited to grow in new directions.
Either way, the shift is kind of epic. And only seems to be gaining steam.
Re: Slack has raised our charges by $195k per year
#499[flagged]
We detached this comment from https://news.ycombinator.com/item?id=45285280 and marked it off topic. Please don't comment like this on HN. The guidelines ask us all to be kind; they're the first words in the "In Comments" section: https://news.ycombinator.com/newsguidelines.html
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Re: Slack has raised our charges by $195k per year
#500Pissing off community with the word "hack" consisting of thousands of students with lots of free time to spare. I hope nothing will go wrong for salesforce after this move
Hack in this context is the software development one, i.e. 'hacking on a project' meaning working on a project. You are thinking of the cybersecurity one.