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Zoom terms now allow training AI on user content with no opt out
491–500 of 538 posts
Re: Zoom terms now allow training AI on user content with no opt out
#492[flagged]
Re: Zoom terms now allow training AI on user content with no opt out
#493Earlier quoted context omitted.
Hi there - this is opt in. A new user starting to use Zoom today does not have this turned on by default.
Thanks for participating in the discussion here, it’s helpful. Clause 10.4 in your terms seems to grant you rights to do pretty much anything with “Customer Content” (including the AI training specifically being talked about). So I’m still a bit confused because regardless of any opt in mechanism in your product, these usage terms don’t seem to be predicated on the user having done anything to opt in other than osten…
Thanks for your question - we have clarified our position in this blog. We do not use video, audio and chat content to train our AI models without customer consent. Please read more here https://blog.zoom.us/zooms-term-service-ai/
Re: Zoom terms now allow training AI on user content with no opt out
#494[flagged]
[deleted]
Re: Zoom terms now allow training AI on user content with no opt out
#495[flagged]
You don't today, but your terms of service say that you can, and that's unacceptable.
Re: Zoom terms now allow training AI on user content with no opt out
#496Hi there - this is Aparna from Zoom, our Chief Operating Officer. Thank you for your care and concern for our customers - we are grateful for the opportunity to double click on how we treat customer content. To clarify, Zoom customers decide whether to enable generative AI features (recently launched on a free trial basis) and separately whether to share customer content with Zoom for product improvement purposes. Al…
I can’t help but notice the distinction between between customers _deciding_ and participants being _informed_. Can participants not also decide? Can the decisions not be mutual and decided per-session? My child uses zoom for school and our family for healthcare - both of those scenarios make us participants. It sounds like we are beholden to the decisions of your customer, the institutions. I am extremely concerned…
The blog post your company just published confirms this:
Account owners or administrators (“customers”) provide consent. Participants receive notice.
Gross and disappointing.
Re: Zoom terms now allow training AI on user content with no opt out
#497Earlier quoted context omitted.
Thanks for participating in the discussion here, it’s helpful. Clause 10.4 in your terms seems to grant you rights to do pretty much anything with “Customer Content” (including the AI training specifically being talked about). So I’m still a bit confused because regardless of any opt in mechanism in your product, these usage terms don’t seem to be predicated on the user having done anything to opt in other than osten…
Thanks for your question - we have clarified our position in this blog. We do not use video, audio and chat content to train our AI models without customer consent. Please read more here https://blog.zoom.us/zooms-term-service-ai/
Because I use Linux, I can't make any local changes until I log into a meeting. For example, I can only change my display name after joining a meeting.
Ignoring the laughable lack of Linux support for a moment... will I need to log into a meeting so that I can open up my settings to opt out of this? If so, this is an unacceptable situation as I need to watch criminal court hearings and do not want to risk violating state law that bans the recording of criminal hearings.
Re: Zoom terms now allow training AI on user content with no opt out
#498Hi there - this is Aparna from Zoom, our Chief Operating Officer. Thank you for your care and concern for our customers - we are grateful for the opportunity to double click on how we treat customer content. To clarify, Zoom customers decide whether to enable generative AI features (recently launched on a free trial basis) and separately whether to share customer content with Zoom for product improvement purposes. Al…
As a voice actor whose sole income is my voice, ANYONE claiming the right to my voice for training AI and speech modeling is 100% unauthorized and unacceptable under any circumstance.
Re: Zoom terms now allow training AI on user content with no opt out
#499Earlier quoted context omitted.
Thanks for participating in the discussion here, it’s helpful. Clause 10.4 in your terms seems to grant you rights to do pretty much anything with “Customer Content” (including the AI training specifically being talked about). So I’m still a bit confused because regardless of any opt in mechanism in your product, these usage terms don’t seem to be predicated on the user having done anything to opt in other than osten…
Thanks for your question - we have clarified our position in this blog. We do not use video, audio and chat content to train our AI models without customer consent. Please read more here https://blog.zoom.us/zooms-term-service-ai/
It's great that you are engaging and writing about this, many thanks.
While your blog is interesting, it doesn't change the impact of the Terms of Service as currently written. They seem to give you the freedom to train your current and future AI/ML capabilities using any Customer Content (10.4), and your terms apparently have your users warrant that doing so will not infringe any rights (10.6).
Perhaps your terms of use should reflect your current practices rather than leaving scope for those practices to vary without users realising? Will you be changing them following all this feedback?
Re: Zoom terms now allow training AI on user content with no opt out
#500Earlier quoted context omitted.
Section 4 of the Jitsi Meet ToS grants them similar rights. It's just with mushier language. > You give 8×8 (and those we work with) a worldwide license to use, host, store, reproduce, modify, create derivative works..., communicate, publish, publicly perform, publicly display, and distribute such content solely for the limited purpose of operating and enabling the Service to work as intended for You and for no other…
> solely for the limited purpose of operating and enabling the Service to work as intended for You and for no other purposes. To me (a former corporate lawyer) the "for You" qualifier would limit their ability to use content to train an AI for use by anyone other than "You". Is there an argument? Yes. But by that argument, they would also be allowed to "publicly perform" my videoconf calls for some flimsy reasons tha…
Something like: If I have a call with you once, theoretically I might have a call with you again in the future. If they use my content to train "your" AI that would improve our theoretical future call, too, and is a "for me" use, I guess?
And I might have a call with any other zoom user, too, potentially, maybe. So really they are doing me a service by using my content all over the place — who knows, it might benefit me at some point!