Earlier quoted context omitted.
I think substitutions are way, way more complex than that. Just from my own experience: I eat low carb (keto). Recently I had vanilla yogurt (22g carbs) substituted for Greek yogurt (5g carbs), which I basically can't eat. There's a handful of other things where the carbs can vary wildly between brands such as sausages, salad dressing, and BBQ sauce. Not to mention that many people think the "low fat" version of anyt…
Maybe they can just give the customer more direct control. It wouldn't require anything complicated: simply allow me to select any substitutes I would be happy to accept. (Make this optional, and leave the current system as the default.) If they want to make it easier, they can give me the list of items they would consider as substitutes, and allow me to add/remove items. And they can remember the choices I've made i…
Americans, it turns out, would rather visit a store than buy food online
461–470 of 488 posts
Re: Americans, it turns out, would rather visit a store than buy food online
#462Earlier quoted context omitted.
A company I do contract work for banned Instacart from one of their local stores entirely due to customer complaints to store management about unapproved substitutions.
Wait, why complain to the store?
Although I suspect complaining to either the store itself or to InstaCart is going to be relatively futile, it seems that having the store managers bubble their complaints upward to regional managers may be more effective than complaining directly to InstaCart. Corporate makes decisions like that partnership, and if all of the store managers in a region are making the same complaint to HQ, maybe something might change. Maybe.
Re: Americans, it turns out, would rather visit a store than buy food online
#463Earlier quoted context omitted.
For the benefit of any other perplexed non-Americans: https://en.wikipedia.org/wiki/Baby_carrot#%22Baby-cut%22_car...
They are certainly not limited to America. You can buy them in many countries - they're common in the stores here in Norway, for example.
Re: Americans, it turns out, would rather visit a store than buy food online
#464Re: Americans, it turns out, would rather visit a store than buy food online
#465Earlier quoted context omitted.
I've always had an issue with the "people should buy ugly food" argument. It strikes me as being somewhat elitist, and I have my doubts that the people making this argument actually follow through themselves and pick the ugly food at the supermarket, or really know if actually makes any difference. I feel like I am doing the right thing by buying fruit and vegetables instead of processed food. Do I now need to make f…
My local store sells 3Kg of potentially bruised apples for the price of 1Kg non-bruised. I often buy the bruised ones and cut off the bruised parts before eating. But I make this choice because while I do see a lower value in bruised apples, I don't see the value lower by a factor of 3. I usually cut off just 10-20% of the apple. If I paid full price for a bruised product I'm right to feel taken advantage of.
Before that there are lots of "ugly" food that never make it to the shop, related previous thread and single point anecdata:
Re: Americans, it turns out, would rather visit a store than buy food online
#466I have had so many bad experiences with instacart: * shopper buying yams rather than potatoes (note: this was not a replacement, they seemed to genuinely believe they had bought potatoes.) * shopper going to checkout before I can suggest a better replacement for an item. * shopper buys obviously moldy fruit. * shopper buys five roaster chickens as a replacement for five cornish hens. * shopper gives up really easily…
Re: Americans, it turns out, would rather visit a store than buy food online
#467I have had so many bad experiences with instacart: * shopper buying yams rather than potatoes (note: this was not a replacement, they seemed to genuinely believe they had bought potatoes.) * shopper going to checkout before I can suggest a better replacement for an item. * shopper buys obviously moldy fruit. * shopper buys five roaster chickens as a replacement for five cornish hens. * shopper gives up really easily…
Amazon's Whole Foods delivery in my area is now direct from warehouse to home instead of in-store picking. It's so, so much better than Instacart. On my last large order of almost a hundred items, not a single replacement, I got exactly what I ordered the same day. Instacart is such a sub-standard experience, it's just fundamentally the wrong approach and we wouldn't accept it for any other type of online purchase.
I tried using a different grocery delivery and about 30% of what I ordered was out of stock. This was especially frustrating because delivery slots were in short supply here, so I felt rude making another small order immediately to fill in missing items. With WF/AF I at least know what is out of stock when making my order so I can choose my own substitutions or not bother trying to get ingredients for a recipe if something critical is missing.
Re: Americans, it turns out, would rather visit a store than buy food online
#468It's not that I want to visit the store it's that I can't trust the store people to properly pick out fresh produce or good meat. When the stock person just takes a bucket of apples and dumps them in without care so most of them are bruised, why would I want that same person selecting which apples to send me? Often times to find 3 apples I have to examine 10+. Most of the produce selection is this way. Meat selection…
Re: Americans, it turns out, would rather visit a store than buy food online
#469Earlier quoted context omitted.
> it's your preference, not something that's objectively better well, is that not a valid reason to want to pick out produce myself? How do I know the store working will have the same preference as me? What if I prefer my fruit to be under-ripe, and the store worker thinks I prefer over-ripe fruti?
One could argue that those preferences make the world a worst place. If we just accepted the first carrot we see rather than overlooking the crooked ones, there would be less waste. We are so picky and so fussy that extra waste and energy is expended just to make fussy people happy. I like to get what I want too but I can't help think that if we were all a little more relaxed in this area that the world might be a be…
Also, is blemished food wasted because people refuse to eat it, or would food be wasted regardless, and the wasted food is blemished because people select the unblemished food first?
Re: Americans, it turns out, would rather visit a store than buy food online
#470Earlier quoted context omitted.
> This is no different than being in an actual grocery store. On a phone, you've only got a couple inches to view at a time. It's TOTALLY different. If all you do as a designer is take things in store and literally transcribe them to a phone, it won't work. It's a terrible way to design. And I still don't understand difference between featured and store pick btw.
Is there supposed to be a difference in meaning? Or was the difference in the text just intended to make your brain pause to consider whether there was actually a difference in meaning? Every moment you think about it is one more moment that the marketers have your attention. "Design" is very subjective. Whether it is "good" or not all depends on the goals of whatever it was designed for. Take a physical IKEA store f…
This is bad design.