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Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

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Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#452

I watched on an AppleTV and the stream was rock solid. I don’t know if it’s still the case, but in the past some devices worked better than others during peak times because they used different bandwidth providers. This was the battle between Comcast and Cogent and Netflix.

Your device type has no influence on your provider and its bandwidth characteristics. If you're on Comcast, Apple can't magically make it not suck.

Native apps have a lot more scope for client side load balancing due to having a different security model than browsers.

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#454
post #444

People just do not appreciate how many gotchas can pop up doing anything live. Sure, Netflix might have a great CDN that works great for their canned content and I could see how they might have assumed that's the hardest part. Live has changed over the years from large satellite dishes beaming to a geosat and back down to the broadcast center($$$$$), to microwave to a more local broadcast center($$$$), to running ded…

> People just do not appreciate how many gotchas can pop up doing anything live. Sure thing, but also, how much resources do you think Netflix threw on this event? If organizations like FOSSDEM and CCC can do live events (although with way smaller viewership) across the globe without major hiccups on (relatively) tiny budgets and smaller infrastructure overall, how could Netflix not?

Scale changes everything, I don't think it's fair to shrug this off

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#455

When you step back and look at the situation, it's not hard to see why Netflix dropped the ball here. Here's now I see it (not affiliated with Netflix, pure speculation): - Months ago, the "higher ups" at Netflix struck a deal to stream the fight on Netflix. The exec that signed the deal was probably over the moon because it would get Netflix into a brand new space and bring in large audience numbers. Along the way t…

This isn't Netflix's first foray into livestreaming. They tried a livestream last year for a reunion episode of one of their reality TV shows which encountered similar issues [0]. Netflix already has a contract to livestream a football event on Christmas, so it'll be interesting to see if their engineers are able to get anything done in a little over a month.

These failures reflect very poorly on Netflix leadership. But we all know that leadership is never held accountable for their failures. Whoever is responsible for this should at least come forward and put out an apology while owning up to their mistakes.

[0] https://time.com/6272470/love-is-blind-live-reunion-netflix/

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#457
post #446

People just do not appreciate how many gotchas can pop up doing anything live. Sure, Netflix might have a great CDN that works great for their canned content and I could see how they might have assumed that's the hardest part. Live has changed over the years from large satellite dishes beaming to a geosat and back down to the broadcast center($$$$$), to microwave to a more local broadcast center($$$$), to running ded…

It is weird because this was a solved problem. Every major network can broadcast the Super Bowl without issue. And while Netflix claims it streamed to 280 million, that’s if every single subscriber viewed it. Actual numbers put it in the 120 million range. Which is in line with the Super Bowl. Maybe Netflix needs to ask CBS or ABC how to broadcast

Do you live stream the superbowl? Me and everyone I know watch it over antenna broadcast tv. I think it is easier to have millions of tvs catch airwaves vs millions of point to point https video streams.

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#458

Earlier quoted context omitted.

Sigh, none of the competitors are much better. Disney, who has more than enough cash to throw at streaming, is a near constant hassle for us ( after 3 or more episodes it throws an inscrutable error on Playstation ). I would drop it, but this is the only remaining streaming service and wife is not willing to drop it ( I guess until 1 it is one error per one episode ).

I keep hearing that a lot of people are switching to the illegal competitor for better service.

[deleted]

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#459

When you step back and look at the situation, it's not hard to see why Netflix dropped the ball here. Here's now I see it (not affiliated with Netflix, pure speculation): - Months ago, the "higher ups" at Netflix struck a deal to stream the fight on Netflix. The exec that signed the deal was probably over the moon because it would get Netflix into a brand new space and bring in large audience numbers. Along the way t…

>First off the deal that they struck was probably one they couldn't ignore If you can't provide the service you shouldn't sell it?

Execs never listen or even ask engineers about feasibility of projects they sign up to. Hope the exec in question will be let go.

Re: Netflix buffering issues: Boxing fans complain about Jake Paul vs. Mike Tyson

#460

People just do not appreciate how many gotchas can pop up doing anything live. Sure, Netflix might have a great CDN that works great for their canned content and I could see how they might have assumed that's the hardest part. Live has changed over the years from large satellite dishes beaming to a geosat and back down to the broadcast center($$$$$), to microwave to a more local broadcast center($$$$), to running ded…

This is the whole point of chaos engineering that was invented at Netflix, which tests the resiliency of these systems.

I guess we now know the limits of what "at scale" is for Netflix's live-streaming solution. They shouldn't be failing at scale on a huge stage like this.

I look forward to reading the post mortem about this.

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