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Apple users are being locked out of their Apple IDs with no explanation

9to5mac.com

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Re: Apple users are being locked out of their Apple IDs with no explanation

#451

Post by YZF »

gamblor956 wrote: post #447
YZF wrote: post #425

Earlier quoted context omitted.

I'm writing this on a 2013 MBP. This specific machine is slightly bent and endured being hit by a car. Those other laptops that you mentioned, that aren't made out of aluminum would be dead. I've also had a few Lenovo T410s (circa 2010). I would say the quality and spec of those T410s isn't up to par with MBPs of similar era. Their CPU fans fall apart. They tend to overheat. The hinge breaks- plastic. The display and…

To put things bluntly, literally every classmate in law school using an Apple laptop had to get their laptop replace at least once due to the failure of the device caused by normal usage. My understanding from younger relatives is the same. That HP hybrid? That was my laptop in law school. It still works, and it's great for drawing (though not as good as my Surface). Their CPU fans fall apart. They tend to overheat.…

My 2013 MBP is running Big Sur latest release September 11, 2023. But yes, you can't upgrade past that. All the hardware and software works just fine.

My web cam on the T410 doesn't work under the Windows version it's running and hasn't worked for many years (and I've had a few of those, it's not just one bad hardware).

EDIT: The variability of hardware on Windows laptops is just so much larger. There's so many different motherboards, so many different peripherals, so many different GPUs. There's no way Microsoft is testing against all permutations of laptops from more than 10 years ago with their native drivers. Lenovo doesn't have modern drivers for the T410 either and I doubt other laptop companies release new drivers for their old laptops. I've owned and used for work many Windows laptops from various vendors. I've had 3 T410s I inherited and I spent a lot of time trying to keep them going including cannibalizing some of them for parts.

Re: Apple users are being locked out of their Apple IDs with no explanation

#452

Post by ornornor »

prmoustache wrote: post #269
sottol wrote: post #248

Earlier quoted context omitted.

And unlike, say, Samsung Ultrabooks or even Microsoft Surfaces, Macs last a really long time. My kids are using my 2011 MacBook Air and 2009 iMac and they still work, even the battery still kinda hangs in. They've had a few rough years 2016-2019 with the butterfly keyboards but I don't know many current manufacturers with products as solid long term.

In my experience laptops from the competition are as durable when you pick up the professionnal line instead of the general consumers one. That will be Lenovo thinkpads, Dell latitude, HP elitebook, etc.

Lenovo has been tarnishing the think pad brand for several years now, pushing plastic junk that also has the thinkpad branding. It’s not enough to stick to thinkpad anymore, which thinkpad matters.

Ditto HP. Their machines are… not great to operate on (from a maintenance perspective), their hardware maintenance manuals are much lower quality than they used to be…

Only dell latitude hasn’t disappointed me yet, and I fix laptops as a hobby so I’ve worked on quite a few 2014-2019 machines.

Re: Apple users are being locked out of their Apple IDs with no explanation

#453

Post by goosedragons »

YZF wrote: post #425
gamblor956 wrote: post #350

Earlier quoted context omitted.

My Surface Pro 3 still gets 90% battery life. My HP hybrid tablet, now over 15 years old, still works (when plugged in). My dad's IBM Thinkpad, older than most people currently on this website, still works. Apple people like to claim that Apples last longer than their competitors, but that simply isn't true. Most people, myself included, can't tell you what Dell or HP support is like because we've never had to use th…

I'm writing this on a 2013 MBP. This specific machine is slightly bent and endured being hit by a car. Those other laptops that you mentioned, that aren't made out of aluminum would be dead. I've also had a few Lenovo T410s (circa 2010). I would say the quality and spec of those T410s isn't up to par with MBPs of similar era. Their CPU fans fall apart. They tend to overheat. The hinge breaks- plastic. The display and…

No. Those other laptops WOULDN'T be dead. They WOULDN'T be dented either. ThinkPads from that era had a maganisum alloy frame. They are hella rigid but the plastic shell gives enough bouce so they don't dent when dropped.

And macOS software support is awful. It's completely random and up to the whims of Apple with some models getting only 6 or 7 years support if you bought at launch.

Re: Apple users are being locked out of their Apple IDs with no explanation

#454

Post by quitit »

beeboobaa3 wrote: post #303
quitit wrote: post #70

As a tip: use your AppleID to generate a secondary email that you use for your day to day email, while keeping the login email secret. The problem stems from nefarious groups getting a hold of email addresses and running distributed dictionary attacks. Apple’s response is to prevent all logins (including valid ones) from accounts that are under attack. Unlocking the account involves calling Apple, they’re not going t…

"As a tip: Do something completely unintuitive, annoying and also you had to have started doing this years ago, and maybe apple won't lock you out. Fingers crossed!"

No need for snark, you can change your Apple ID at any time.

Re: Apple users are being locked out of their Apple IDs with no explanation

#455

Post by gamblor956 »

YZF wrote: post #451
gamblor956 wrote: post #447

Earlier quoted context omitted.

To put things bluntly, literally every classmate in law school using an Apple laptop had to get their laptop replace at least once due to the failure of the device caused by normal usage. My understanding from younger relatives is the same. That HP hybrid? That was my laptop in law school. It still works, and it's great for drawing (though not as good as my Surface). Their CPU fans fall apart. They tend to overheat.…

My 2013 MBP is running Big Sur latest release September 11, 2023. But yes, you can't upgrade past that. All the hardware and software works just fine. My web cam on the T410 doesn't work under the Windows version it's running and hasn't worked for many years (and I've had a few of those, it's not just one bad hardware). EDIT: The variability of hardware on Windows laptops is just so much larger. There's so many diffe…

My web cam on the T410 doesn't work under the Windows version it's running and hasn't worked for many years

The T410 works in Windows 11, so if it's not working for you, it's a simple driver update.

But on the note of Apple just working, there is an entire frontpage thread about how Apple isn't "just working" for thousands of people whose Apple IDs have been locked out. And The Verge currently has a front-page post about their Apple editor discovering that Apple doesn't just work and in fact has quite piss-poor speakers (https://www.theverge.com/24139303/mac-mini-laptops-desktops).

Re: Apple users are being locked out of their Apple IDs with no explanation

#456

Post by YZF »

gamblor956 wrote: post #455
YZF wrote: post #451

Earlier quoted context omitted.

My 2013 MBP is running Big Sur latest release September 11, 2023. But yes, you can't upgrade past that. All the hardware and software works just fine. My web cam on the T410 doesn't work under the Windows version it's running and hasn't worked for many years (and I've had a few of those, it's not just one bad hardware). EDIT: The variability of hardware on Windows laptops is just so much larger. There's so many diffe…

My web cam on the T410 doesn't work under the Windows version it's running and hasn't worked for many years The T410 works in Windows 11, so if it's not working for you, it's a simple driver update. But on the note of Apple just working, there is an entire frontpage thread about how Apple isn't "just working" for thousands of people whose Apple IDs have been locked out. And The Verge currently has a front-page post a…

I'm just about to retire my last of 3 T410s (its hinge is broken and it tends to freeze from overheating. I replaced the cpu fan on it 2 years ago). I tried all sorts of drivers. Some just don't work. Some work for like 10 minutes and stop working. Windows 11. Maybe there is some magical driver somewhere. Are you guessing or do you have a T410 with Windows 11 and you use the webcam regularly?

Yeah, I saw the Apple ID thread today. I thought Apple ID was optional. (e.g. I don't have an Apple ID for the MBP I'm using right now).

The article you linked to says: "My M2 Air had great speakers." It's the Mac Mini (not a laptop) that has poor speakers. Can't comment on that one.

EDIT: A by the way there is that I believe a T410 can actually have different components, i.e. some might have a camera from one vendor while others have a camera from another.

Re: Apple users are being locked out of their Apple IDs with no explanation

#457

Post by drewg123 »

Apple support is useless. My partner lost her phone with AppleCare loss & damage coverage. She hadn't synced to iCloud in quite a while, so she delayed reporting it lost/stolen (as that flow wipes the phone). After ~4 months she gave up on finding it, and reported it stolen.

This started a Kafkaesque process where the Apple site for reporting your phone lost and initiating a claim with AIG failed to work because the phone had been lost for more than 3 months. Support was useless, they pointed the finger at AIG. AIG pointed the finger right back. Several escalations further and 6 months later, we still have no replacement phone.

I'll never, ever get Applecare again.

Re: Apple users are being locked out of their Apple IDs with no explanation

#458

Post by samatman »

standardUser wrote: post #345

I understand why people enjoy Apple products, but I will never understand why people defend the company when we all know, often through direct personal experience or the experience of someone we know, that the wealthiest company is the world has chosen to provide insultingly miserable customer support as a business decision.

Personally, the disconnect is all the excellent customer service I've received from Apple in the 21 years I've been using their products. This includes two repairs on nine computers, and one battery replacement on an old phone. And the time that a major point release of the OS got stuck moving around my homebrew directory and hung. That, and the butterfly keyboard that needed replacing, were annoying. But the customer service was first rate.

Re: Apple users are being locked out of their Apple IDs with no explanation

#459

Post by Aaronn »

drewg123 wrote: post #457

Apple support is useless. My partner lost her phone with AppleCare loss & damage coverage. She hadn't synced to iCloud in quite a while, so she delayed reporting it lost/stolen (as that flow wipes the phone). After ~4 months she gave up on finding it, and reported it stolen. This started a Kafkaesque process where the Apple site for reporting your phone lost and initiating a claim with AIG failed to work because the…

Reporting the phone as lost does not wipe the phone. That is a separate step.

Re: Apple users are being locked out of their Apple IDs with no explanation

#460

Post by sleight42 »

epolanski wrote: post #285

Been locked for almost 3 months between November 2022 and January 2023. Apple is crazy. My iPad with the authenticator broke, and even though I filled endless forms, verified emails and phone number they just keep sending me emails I was gonna be called by support at a date 3 weeks away. Got no call, restarted the procedure. Got called in January, and it was an automatic voicemail or something.. I literally couldn't…

WTF? Apple used to have amazing support, just a few years ago!

My experience, on the phone and via Message, has been uniformly garbage for years.

It used to be that you could go to the Apple Store and the "Geniuses" or their management would make it right.

What the hell happened??

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