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Apple users are being locked out of their Apple IDs with no explanation

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Re: Apple users are being locked out of their Apple IDs with no explanation

#441

Post by kelnos »

CydeWeys wrote: post #315
layer8 wrote: post #207

Earlier quoted context omitted.

Don't bind your online identity to Apple or Google or Microsoft, in particular not the email addresses you use for accounts. That at least limits the damage they can do.

Fundamentally it's going to be be bound to someone though. If you run your own domain to host your main email address, you're now bound to the registrar's login to manage that domain name, and also the cloud provider you're using to host the mail services (unless you run that off a machine you have physical access to).

Sure, but I'd much rather be bound to a domain registrar, where I'm paying them for a small, well-defined, self-contained service, where I have recourse if they do someone shady to me.

For Google/Apple/etc., I'm either not paying them at all (in which case they have very little incentive to help me off someone goes wrong), or I am, but for a basket of services. The identity portion of those services is probably not what that company is focusing on providing, and any weirdness with any other service in that basket could cause me to lose my access to the identity bits, often without recourse.

Re: Apple users are being locked out of their Apple IDs with no explanation

#442

Post by kelnos »

generalizations wrote: post #435
lapcat wrote: post #403

Earlier quoted context omitted.

[flagged]

> You're seriously doubling down on your ignorance instead of just admitting that you were wrong? From the guidelines: > Be kind. Don't be snarky. Converse curiously; don't cross-examine. Edit out swipes. > When disagreeing, please reply to the argument instead of calling names. "That is idiotic; 1 + 1 is 2, not 3" can be shortened to "1 + 1 is 2, not 3." > Please don't fulminate. Please don't sneer, including at the…

Perhaps something to add to the guidelines: "don't try to weaponize the guidelines when someone calls you out for misrepresenting the facts".

Re: Apple users are being locked out of their Apple IDs with no explanation

#443

Post by accrual »

TeMPOraL wrote: post #392
accrual wrote: post #317

Earlier quoted context omitted.

How could it work? It would seem the business would need to have some agreement or side channel with Google/Apple/Microsoft to bypass the issue. Something like "we will pay you $Amount/year to let us reset any agreed upon account". Then collect a monthly fee from the users to subsidize the expense.

Insurance, not fixing service. They'd collect enough data on signing the policy to be able to independently verify your ownership of the account, and in case the account gets locked in the future, you'll get an insurance payout to help you cope with the damage. Not that different from order kinds of property insurance.

Ah that makes sense, thanks for clarifying. It would be cool though - subsidize for some dedicated account "unlock/fix/repair" team at $CORP. They get paid a bunch to sit around and wait for incoming tickets, then actually help out versus stonewalling the user like Google does.

Re: Apple users are being locked out of their Apple IDs with no explanation

#444

Post by dariosalvi78 »

ThinkBeat wrote: post #228

I was thinking about something related yesterday. It is amazing how big "Internet Silos" Google, Facebook, etc provide close to no customer support services and that we "users" have accepted this. Getting cut off from one of these places can have a huge impact on people. They happen without warning and often without explanation. I think they ought to be forced to be more open around the process and how to get help in…

It's because we just assume that these services must be for free. Pay for them and the music starts to change...

Re: Apple users are being locked out of their Apple IDs with no explanation

#445

Post by 015a »

newrotik wrote: post #49

Only tangentially related, but I have been trying to enroll for Apple's developer program for almost 3 months now. Understanding what the problem is is essentially impossible. Going to a physical store doesn't help, calling their customer service has them telling you to go to www.apple.com/support (???), and writing for support has them rotate you through 4 different, and decreasingly useful, representatives. The las…

A friend and I spent a month or so building an iOS app we were hoping to release and monetize, but we're also entirely unable to get a developer account created. Corporate entity, DUNS number, American, extremely boring people, and just a generic "Error creating developer account" on the signup form. Apple's support was hopeless in helping.

We gave up and re-built it as a web app. The thing that convinced me was the realization: When was the last time you installed/used a non-game App on the app store that, by your assessment, has less than 1 million users? I looked down my list of installed apps and realized that indie apps are kinda dead anyway. And our web app has been pretty successful.

Re: Apple users are being locked out of their Apple IDs with no explanation

#446

Post by recursive »

1123581321 wrote: post #384
recursive wrote: post #343

Earlier quoted context omitted.

What's your recommendation? Try it 1000 times to get statistics? Likelihood should affect your behavior in the same way it affects whether it actually happens and it did. "Fool me once..."

One in a thousand wouldn't yield anything. Because it's such an unusual experience (just a few of these happening around the same time would create a news cycle), one in ten million is probably closer since there are around a billion active Apple accounts. That's similar to the odds of dying in a non-Boeing plane ride. Even if the odds were one in a million, that's about the odds of being struck by lightning over a l…

This is a reasonable point of view I guess. But there's not really a reliable way for the consumer to get the real probability. If it happened to me, it's likely enough to consider. Maybe there's a hidden variable about my usage pattern that makes it more likely. Since it's totally opaque, there's no way to know.

Re: Apple users are being locked out of their Apple IDs with no explanation

#447

Post by gamblor956 »

YZF wrote: post #425
gamblor956 wrote: post #350

Earlier quoted context omitted.

My Surface Pro 3 still gets 90% battery life. My HP hybrid tablet, now over 15 years old, still works (when plugged in). My dad's IBM Thinkpad, older than most people currently on this website, still works. Apple people like to claim that Apples last longer than their competitors, but that simply isn't true. Most people, myself included, can't tell you what Dell or HP support is like because we've never had to use th…

I'm writing this on a 2013 MBP. This specific machine is slightly bent and endured being hit by a car. Those other laptops that you mentioned, that aren't made out of aluminum would be dead. I've also had a few Lenovo T410s (circa 2010). I would say the quality and spec of those T410s isn't up to par with MBPs of similar era. Their CPU fans fall apart. They tend to overheat. The hinge breaks- plastic. The display and…

To put things bluntly, literally every classmate in law school using an Apple laptop had to get their laptop replace at least once due to the failure of the device caused by normal usage. My understanding from younger relatives is the same.

That HP hybrid? That was my laptop in law school. It still works, and it's great for drawing (though not as good as my Surface).

Their CPU fans fall apart. They tend to overheat. The hinge breaks- plastic. The display and audio quality is worse.

Apple laptops circa that era were notorious for heat issues, weak plastic, and poor displays. Their sound quality wasn't much better than a cheap PC laptop, unless you shelled out for a top-of-the line MBP..and of course a $2500+ laptop is going to be better than a $500 laptop.

Software support also sucks. At some point newer versions of Windows just don't have good support, the webcam from example doesn't work in modern Windows.

This is objectively false. I can still run software, and use hardware, from the 80s on my Windows 11 desktop. You can't even run 5-year old software on an Apple because Apple broke compatibility.

while the Mac kept going and running most new software.

This is objectively false. Older Macs can't runner new Apple OS software.

Re: Apple users are being locked out of their Apple IDs with no explanation

#448

Post by Freedom2 »

lelanthran wrote: post #383
ThinkBeat wrote: post #228

I was thinking about something related yesterday. It is amazing how big "Internet Silos" Google, Facebook, etc provide close to no customer support services and that we "users" have accepted this. Getting cut off from one of these places can have a huge impact on people. They happen without warning and often without explanation. I think they ought to be forced to be more open around the process and how to get help in…

> I was thinking about something related yesterday. It is amazing how big "Internet Silos" Google, Facebook, etc provide close to no customer support services and that we "users" have accepted this. That's because you aren't the "customer", you're the product. The people paying the bills for Google and Facebook are the actual customers. With Apple it's supposed to work differently - the user is the customer.

That doesn't really make sense as I pay for GCP and Google Enterprise. They specifically refer to me as a customer and in a roundabout way I pay for their bills. Your statement, while a neat adage, doesn't reflect the complexity of it all.

Re: Apple users are being locked out of their Apple IDs with no explanation

#449

Post by YZF »

talldayo wrote: post #434
YZF wrote: post #425

Earlier quoted context omitted.

I'm writing this on a 2013 MBP. This specific machine is slightly bent and endured being hit by a car. Those other laptops that you mentioned, that aren't made out of aluminum would be dead. I've also had a few Lenovo T410s (circa 2010). I would say the quality and spec of those T410s isn't up to par with MBPs of similar era. Their CPU fans fall apart. They tend to overheat. The hinge breaks- plastic. The display and…

It's all a matter of tradeoffs. Aluminum is nice but it doesn't protect the internal glass panel from shock damage and a $600 topcase replacement if you mess it up. Especially on the older Macs, that chassis adds to the weight and leaves them pretty fragile considering their tank-like exterior. Speaking for myself, I'd rather have the plastic Thinkpad. Lenovo commits well to the OS I use (Linux) and I don't want to b…

The M2 is faster and more power efficient than the 5800u. The display is 2560 x 1664. I think the Air display is better and brighter. The speakers on the Apple laptops also tend to be better.

Not sure about drop resistance or cost of repairs. I've dropped MBPs and they were fine (anecdotal) and the MBP I'm using was literally hit by a car and was slightly bent as a result and still works.

The battery life of the air is supposedly 18 hours and having no fan is also nice. No laptop I previously used compares with my work MBP m3 for battery life or performance. The air weighs 2.7 lb. I don't know which specific Lenovo you got at but the Thinkbook 14 weighs 3.3lb.

That said, I did pick a 13" Lenovo Intel i7 about 5 years ago when I was looking for a laptop for my other daughter. That laptop is still going strong. It did die about a year after I bought it but was repaired under warranty (still a quality question though). But I think today Apple has pulled ahead and the prices on the m2 these days are good.

I've never had a good experience with Linux on laptops. The hardware support always seemed iffy. Power management also iffy. But I have to admit I haven't tried in a long while.

Re: Apple users are being locked out of their Apple IDs with no explanation

#450

Post by generalizations »

kelnos wrote: post #442
generalizations wrote: post #435

Earlier quoted context omitted.

> You're seriously doubling down on your ignorance instead of just admitting that you were wrong? From the guidelines: > Be kind. Don't be snarky. Converse curiously; don't cross-examine. Edit out swipes. > When disagreeing, please reply to the argument instead of calling names. "That is idiotic; 1 + 1 is 2, not 3" can be shortened to "1 + 1 is 2, not 3." > Please don't fulminate. Please don't sneer, including at the…

Perhaps something to add to the guidelines: "don't try to weaponize the guidelines when someone calls you out for misrepresenting the facts".

I don't really care one way or the other if iTunes let people set custom album covers back in the day. That first comment by OP just stuck out like a sore thumb. The guidelines are there because they make HN nicer to participate in.
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