Slack has raised our charges by $195k per year

I believe thousands more adults are now hating it too, also reconsidering any current and potential dealings with them seeing their way of conduct. If not for the sake of righteousness, but for the sake of self interest (not to be extorted in the future by an organization prone to exploitation and extortion).

You would think that making your users hate you is shortsighted, yes. But does it really matter?

I urge every user of Hacker News to read Peter Thiel's book, Zero to One. It's the definitive statement on software capitalism.

The goal, which Thiel embraces unabashedly, is to use technology to create new and unique monopolies, and once you've created them, extract as much rent as possible from the users. Obviously the users hate that part once it kicks in.

Thiel really seems to believe this is a good thing and there's a sense in which he's right: the tech industry has created more gadgets and created (or consumed?) a level of economic activity on par with industrialization itself. We have been introduced to all manner of innovations and conveniences, and the winners at this game have won bigger than anybody else.

But it is undoubtedly anti-consumer and anti-user. They give you something good, you get hooked, and then they enshittify it once you can't get out, and it's all part of the plan. Again, and again, and again, for more than 40 years now.

That's why once you're done with Thiel, you should read the GNU Manifesto. Richard Stallman identified the basic dynamics here as far back as the 1980s, and started his movement from the perspective of a user of computer systems who didn't want everything to be trapped and enshittified once again. By encouraging programmers to adopt the GNU license he aimed to prevent the rent seeking stage of this process.

Both camps succeeded partially. Thiel's camp succeeded more, especially economically. Which camp you join is up to you when you write a line of code or you use a piece of software. I personally think the world is complicated and there are elements of value in both. Regardless these are the two written works which together will give you the full context about the software industry, how it works, how it got this way, and even why modern life is the way it is.

And then you will see how it is by design for Salesforce to fuck nonprofits because it works. It was in the plan from day one. They knew. They will do it again.

The revenue is from contributions

I personally see any kind of subscription as a technical debt.

saas are really owning themselves by pulling crap like this.

I work in education sector, over the last year or so multiple saas providers have pulled this, we've inevitably gone in house, self hosted, open source. Saved tonnes of money and have bought skills back in house.