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Apple Has Removed Dash from the App Store

blog.kapeli.com

431–440 of 483 posts

Re: Apple Has Removed Dash from the App Store

#431

Earlier quoted context omitted.

>It should be prohibited for companies to halt service someone without providing a reasonable explanation. By US standards, that would require an absurd level of legislative and/or judicial overreach. I don't think I'd even want to do business in that kind of regulatory climate.

On the contrary, that's exactly the environment I'd want to do biz in. Some kind of pro-small biz small claims legislation.

An environment where anyone you provide services to can take you to court because they don't find your explanation "reasonable"?

Re: Apple Has Removed Dash from the App Store

#432

Earlier quoted context omitted.

That's not a choice. Browser technology is still a long way from native performance.

That may be true for 3D games. But for things like Dash, a documentation standard, I doubt it matters.

It's true for a lot of applications other than gaming.

Re: Apple Has Removed Dash from the App Store

#433

Earlier quoted context omitted.

But what apple is doing is not currently illegal. Just highly disrespectful. Now we can act as a society to make it illegal, but this won't happen.

>Now we can act as a society to make it illegal, but this won't happen. Certainly not if everyone heeds your advice to "Accept this is what you choose and don't bitch about it". Bitching about stuff is a necessary part of the democratic process.

No, debating, finding solution and acting is part of the democratic process. Bitching is just acting like the victim you aren't, since it's just the consequence of your choices. There will always be apple like players. Either you do something about it, or you don't.

Re: Apple Has Removed Dash from the App Store

#434

Earlier quoted context omitted.

But what apple is doing is not currently illegal. Just highly disrespectful. Now we can act as a society to make it illegal, but this won't happen.

Making this illegal is a dangerous slippery slope. It could end up like France where firing an employee can be a multi year process and the result-- a shortage of permanent contract employment because employers fear being stuck with an employee forever. Making this illegal would result in an arduous approval process just to join a marketplace. Additionally it could result in bad actors being unable to be expelled fro…

What you are saying is "to avoid making it inconvenient for apple, we shall let them the right do juge people guilty unless proven innocent, and not give any feedback about it".

There is a reason we don't accept that for our law system. We currently accept that from companies, and I don't think it's a good idea.

But don't get me wrong. I don't think going legal is the right way to go. I think either you accept it, and enjoy the benefits of playing with apple and stop complaining, or you don't accept it, complain AND follow the complaining with action such as putting your business elsewhere.

Re: Apple Has Removed Dash from the App Store

#435
post #367

Earlier quoted context omitted.

Society can decide what behavior is allowed and what isn't. Just because a company is a company doesn't mean it's out of reach of judicial rules. A company can't dump chemicals in any river without oversight; it could be compelled to accept an appeals process when terminating a contract with a developer.

These aren't even in the same league of similarity. Dumping chemicals harms society -- even those who are not participating in a particular market. Apple dumping a dev? Not even remotely close. A company should have the right to terminate a business arrangement provided the terms of the contract governing such an arrangement are upheld. Imagine it this way: you are a contract developer, should you have no right to te…

> the situation is just the realization of the risks inherent in doing business.

Precisely. You signed the contract. You could have not done so, but you wanted the money. And you wanted it to come from this source, because this source fits some of your needs. So you decided it was worth putting your life into their hands, and sometime, you loose. It sucks, but you are half responsible.

Re: Apple Has Removed Dash from the App Store

#436

This really sucks - just bought a copy of his MacOS app through his website to try and help compensate. At this point I'm starting to avoid buying software through the Mac App Store unless it's not available anywhere else. Even if it's slightly easier to make a purchase initially, you risk the headache of situations like this where you can't even migrate your license.

I have had a ton of Apps I use every day just up and disappear from the App Store to the point that I am actively avoiding the App Store.

Re: Apple Has Removed Dash from the App Store

#437

Earlier quoted context omitted.

Yes, customer service is a cost center- and cutting corners on the said customer service is exactly what previous commenters were complaining about- app store developers pay Apple n extraordinary amount of money, they should get better customer service in return.

I think maybe you're operating under a wrong idea here. iOS developers are not customers . They are not treated as customers nor considered as customers. There really is no analogue to the relationship Apple has with iOS developers except perhaps, "Extremely bad contracting relationship." Apple has a lock on the perception that you need to publish on their platform to be serious about mobile dev. As such, they don't…

Yes, perhaps 'partner' would be a better term... but I am not operating under the wrong idea... I am fully aware of Apples abusive relationship with developers, and that is why I have stayed away from their platform.

Re: Apple Has Removed Dash from the App Store

#438

Earlier quoted context omitted.

Human support is supposed to help them. What I found unacceptable is "We are banning you and we won't tell you anything about it". This pattern is extremely common. And extremely frustrating. You can't put one in jail without telling why (and right to defend). In many developed countries you can't even fire a worker without a solid reason. It should be prohibited for companies to halt service someone without providin…

I also see the need for a company to be able to close an account for truly fraudulent activity and not disclose how they caught the misconduct. I'm in no way implying that such activity happened in this case, just that the policy makes sense. An appeal process should be in place though.

Except false positives always happen, and when you have such a policy, innocent people are caught in the middle and face an accusation of vaguely defined misconduct with no details to use to try and appeal the incorrect accusation, because they don't even know what they're being accused of.

Re: Apple Has Removed Dash from the App Store

#439
post #72

Earlier quoted context omitted.

I have known several people who were otherwise pretty competent computer users but would download a DMG, mount it, and run the app from the disk image every time. There's a reason so many downloads include a custom background image with a big "DRAG ME TO THE APPLICATIONS FOLDER" message and an arrow pointed to a /Applications alias. This is such a common use case that I don't understand why Apple didn't just make a "…

> I have known several people who were otherwise pretty competent computer users but would download a DMG, mount it, and run the app from the disk image every time. Perhaps, but they just need to be told once what to do, and it's dead easy. Having an installer is not that more intuitive -- they'd still have to be shown how to use their first one. > This is such a common use case that I don't understand why Apple didn…

The goal of an installer would be that when someone fumbles through an installation for the first time with no guidance, the correct path is more obvious than the incorrect one.

The reason it's a problem now is that screwing it up is easier than doing it right, and unless the DMG's author manually added it, there's not even a hint that you should do something other than open the image and run it from there.

IMO the "some apps do it automatically" is even worse because it's inconsistent. Some apps will do it automatically and teach you that it's the way to get things installed, and then the rest of your apps won't. If checking on run and offering to move is the solution, it ought to be standardized systemwide so that users can (correctly) learn to expect it.

Re: Apple Has Removed Dash from the App Store

#440

Earlier quoted context omitted.

>Now we can act as a society to make it illegal, but this won't happen. Certainly not if everyone heeds your advice to "Accept this is what you choose and don't bitch about it". Bitching about stuff is a necessary part of the democratic process.

No, debating, finding solution and acting is part of the democratic process. Bitching is just acting like the victim you aren't, since it's just the consequence of your choices. There will always be apple like players. Either you do something about it, or you don't.

"Bitching" is just your arbitrary choice of words for something that is a completely normal part of debating the issue.
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