NEVER give details over the phone on a call you didn't initiate EVER.
I'm a scam prevention expert and I got scammed
421–430 of 562 posts
Re: I'm a scam prevention expert and I got scammed
#422Earlier quoted context omitted.
There may be inferences you can make from the sum that aren't immediately obvious. If cards can end in four zeros, the sum and the last four digits contain equivalent information, but you would also confirm that three of the digits are zeros if the sum was 1. It's something that, if I were a bank, I would want someone with a background in number theory to weigh in on. If I were a paranoid bank exec, I wouldn't trust…
Don't forget the last digit is a checksum digit too. Which I still can't give you an attack, but I also agree that I definitely can't say I'm sure there isn't one.
I'd be interested to know how greatly, if someone has the equation for that.
Re: I'm a scam prevention expert and I got scammed
#423I nearly got taken by a scammer because Amazon transferred me to one. I purchased a set of Reolink cameras on Amazon, (they've been great) one of them failed a couple months in. I contacted Amazon customer support (via my Amazon login and in their interface) and they wanted to troubleshoot with their technical team. Eventually the (very helpful) Amazon technician suggested contacting Reolink for support and started a…
Re: I'm a scam prevention expert and I got scammed
#424You should never give out ANY information on the receiving end of a phone call. Period. Ask what their name is, what department they are in, hang up, call the number you were provided prior, and ask for the same department/person and describe the details of the call.
Re: I'm a scam prevention expert and I got scammed
#425I nearly got taken by a scammer because Amazon transferred me to one. I purchased a set of Reolink cameras on Amazon, (they've been great) one of them failed a couple months in. I contacted Amazon customer support (via my Amazon login and in their interface) and they wanted to troubleshoot with their technical team. Eventually the (very helpful) Amazon technician suggested contacting Reolink for support and started a…
Don't buy 3rd party products sold on Amazon. I always tell people this. They ignore me and then stories like yours pop up.
NOTE: This applies to prime items as well. Amazon's vetting services for 3rd party sellers is nonexistent. I could literally sell you dog shit right now; with no verification I even exist. I've had a seller account for over a decade, and I've not sold a single item. The Amazon Marketplace is an anonymous Craigslist. Please don't forget that.
Re: I'm a scam prevention expert and I got scammed
#426Earlier quoted context omitted.
So just ask the other party to give you a salt they generate on the spot? And/or you do so on your end? You can still get targeted for a direct attack but much less likely to end up caught in a dragnet approach.
That would prevent using a pre-generated lookup table but doesn't help much with brute force attacks. All possible card numbers is a finite set, and if you have the sha256(card number + salt), you can figure out which card number was used as input given the improbability of sha256 collisions within that set. Keep in mind this in the context of an account holder asking the bank to authenticate themselves on a phone ca…
> That would prevent using a pre-generated lookup table
Only for a healthy pinch of salt, not a couple grains, right?
Re: I'm a scam prevention expert and I got scammed
#427Earlier quoted context omitted.
I saw this sort of thing in american sitcoms as a child, and I was always mildly triggered by it. Here in Australia the landline phone system disconnects as soon as either person hangs up. On the shows they would sometimes hang up the phone, then somebody else picked up a receiver and the call continued?? Phones don't work like that! Go try it on your real phone, and you'll see! It never occurred to me that US phones…
Just going from memory - but I’m fairly sure that around 25 to 30 years ago, in Australia, it did work the way that is being described. That is, the person receiving the call could not disconnect the call by hanging up. The person making the call needed to hang up, otherwise the line stayed open. I messed around with this a few times because I was amazed it existed. Editing to add that more detail, since I’m basicall…
Re: I'm a scam prevention expert and I got scammed
#428Earlier quoted context omitted.
This has a similarity to the original story here, in that the original sounded like: "They behaved a lot like a scammer would, but I also totally expect my real bank to behave like a scammer would" .
Many years ago, I have worked in a call centre for a bank and the process for calling customers was exactly what you’d expect from a scammer. In the standard/credit card section (not, for example, credit card debt collections), it was rare to have to make outbound calls, but when they were needed, no information could be given out until the customer answered security questions. Some customers questioned this because…
Re: I'm a scam prevention expert and I got scammed
#429ALWAYS CALL BACK. If they are legitimate, advise they should block the transactions until you've been able to reconnect with them. Get their details, and advise you will call back on the company's dedicated fraud prevention hotline. NEVER give details over the phone on a call you didn't initiate EVER.
Re: I'm a scam prevention expert and I got scammed
#430There's one easy rule that could have avoided all of this - never give out any info on incoming calls. If I get a call or text about fraudulent transactions, I'll keep them on hold while I log into the bank website. If I get a call about a late payment, I'll thank them for the info and ask them to stay on while I pay online. If I get an inbound call with a more complex request, I'll ask them for their employee info a…