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Amazon closing its Fresh and Go stores

finance.yahoo.com

41–50 of 572 posts

Re: Amazon closing its Fresh and Go stores

#41
The "1000 people in India watching cameras" reveal was the moment the magic died. Once you know the wizard is just a guy behind a curtain, you can't unsee it.

The interesting question isn't whether the tech was ready. It wasn't. The question is whether Amazon learned anything useful from the attempt.

Computer vision for retail checkout is a legitimate hard problem. Occlusion, similar-looking products, people changing their minds. I've worked on CV pipelines and the gap between "works in the demo" and "works at scale" is brutal.

My guess: they collected a ton of training data from those human reviewers. Whether they'll use it for a v2 or just write it off, who knows.

Re: Amazon closing its Fresh and Go stores

#42

I’m in an interesting place. Here in Seattle I am two blocks from one of the largest Amazon Fresh stores. It was built on the former location of a local grocer. The construction was almost complete before Covid hit, but Amazon shuttered the store during that time. As a result there was no groceries in my neighborhood from 2018-2023. Now it seems Amazon is going to leave us a grocery desert yet again. They were piloti…

So now you are off worse than before?

Re: Amazon closing its Fresh and Go stores

#43
post #26

Has anyone used their go stores? I'm curious how the experience felt from a consumer standpoint. Do you feel welcomed or more like a thief? I remember WAY back in the day when Arby's implemented touch screen ordering (on CRTs!) and it was a very quirky process. An Arby's employee would sit behind the counter and stare at you while you spent 5 minutes poking a CRT display. Very slow and very impersonal. They discontin…

our university has been rolling out just walk out markets across campus due to rampant stealing. shopping there doesn't feel like stealing, but the store design feels oppressive with racks of cameras and thick black shelves because it's designed for sensors first not humans

one minor downside (especially since I don't live on campus anymore) is that in order to walk around and peruse the shelves, I have to give them my payment info just to enter

Re: Amazon closing its Fresh and Go stores

#44

I always found the "Amazon 4-Star" name funny. Presumably when it was first pitched internally it was called "Amazon 5-Star", then they realised that meant they basically couldn't sell anything, since nothing popular gets a full 5 stars. So they changed it to "4-Star", which just sounds awkward, and lacks the suggestion of top-quality that "5-Star" would. Instead, it's like the "Amazon Not-too-bad" store. I was amaze…

Shoulda just bit the bullet and gone with "4.8-star." I'm sure they talked about it and yeah it's goofy and awkward but it would get the meaning across and maybe show a bit of a sense of humor and that's exactly why they never ever could.

Re: Amazon closing its Fresh and Go stores

#45
post #18

> On April 4, 2024, it was revealed that Amazon's "Just Walk Out" technology was supported by approximately 1,000 Indian workers who manually reviewed transactions. Despite claims of being fully automated through computer vision, a significant portion of transactions required this manual verification. ( https://en.wikipedia.org/wiki/Amazon_Go ) Wonder how much of this is due to economics since computer vision tech ne…

Why did "outsourced workers get (relatively) much more expensive after"?

Great question. I'm not an economist so I have no idea why. The outsourcing rates I've all seen have gotten way higher in the past ~10 years though.

Re: Amazon closing its Fresh and Go stores

#46

I’m in an interesting place. Here in Seattle I am two blocks from one of the largest Amazon Fresh stores. It was built on the former location of a local grocer. The construction was almost complete before Covid hit, but Amazon shuttered the store during that time. As a result there was no groceries in my neighborhood from 2018-2023. Now it seems Amazon is going to leave us a grocery desert yet again. They were piloti…

Not to be rude but there’s 4 Amazon Fresh locations in the greater Seattle area and each of them is next to multiple other large/small grocery options.

For instance, the one in north Seattle (Shoreline) is within eyesight of a Safeway, a Sprouts, two international markets and a chef wholesaler.

The other three locations are similarly crowded with options.

What food desert are you referring to?

Re: Amazon closing its Fresh and Go stores

#47

I’m in an interesting place. Here in Seattle I am two blocks from one of the largest Amazon Fresh stores. It was built on the former location of a local grocer. The construction was almost complete before Covid hit, but Amazon shuttered the store during that time. As a result there was no groceries in my neighborhood from 2018-2023. Now it seems Amazon is going to leave us a grocery desert yet again. They were piloti…

"non-union jobs program people at the registers because Amazon believes that cashier is a sub-human role." What grocery stores still have union workers?

[deleted]

Re: Amazon closing its Fresh and Go stores

#49
post #18

> On April 4, 2024, it was revealed that Amazon's "Just Walk Out" technology was supported by approximately 1,000 Indian workers who manually reviewed transactions. Despite claims of being fully automated through computer vision, a significant portion of transactions required this manual verification. ( https://en.wikipedia.org/wiki/Amazon_Go ) Wonder how much of this is due to economics since computer vision tech ne…

Why did "outsourced workers get (relatively) much more expensive after"?

Essentially the thinking went. If everyone is remote, why not hire remote workers from countries that are a lot cheaper. Suddenly you had a hard time finding contractors and FTEs from those countries because everyone was hiring them. At the same time it got really hard for entry level developers in the USA to find work.

The supply/demand curve shifted and now those workers are becoming more expensive while domestic workers are becoming cheaper.

Re: Amazon closing its Fresh and Go stores

#50
Well, that article made me nervous for a second! I love my Amazon Fresh grocery delivery. I started using it during Covid, but could never go back. It's so nice having groceries feel automated instead of a semi-daily chore. I eat much healthier and the rationale for using DoorDash evaporated.

Absolutely zero interest in a physical version that lets me check-out easier, though. So, I can see why they're making this switch.

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