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Hyatt Hotels are using algorithmic Rest “smoking detectors”

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Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#41

This is a microcosm for enshittification writ large. If no one cares about your individual complaint you’re fucked. Only in numbers do consumers wield any power. The 48 Laws of Power says, “what is unseen counts for nothing.” So make it seen. Make bullshit like this visible. And vote with your dollars. Better yet sue the smoke detector company. Make them demonstrate their flawless false positive rate in court. Bullsh…

I have a startup idea for you my friend…

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#42
From their FAQ:

   "Is it worth the investment?
Absolutely. Hotels equipped with Rest have seen an 84x increase in smoking fine collection. Plus, our smoking detection technology helps prevent damage to rooms and reduce a number of future violations."

Apparently there are way more people smoking than we thought there are or the sensor just generates a lot of false positives.

The language they are using all over the site is very interesting though, see here an example:

From how it works:

"Automatically charge

If smoking is detected, your staff gets notified, simplifying the process of charging smoking fees."

With a system with false positives, it makes total sense to use real time notifications to staff to go and check what's going on, that would be legit, but then on top saying that you automatically charge?

It almost feels like they are selling a way to fraud to their customers while covering themselves against any litigation by using the right copy in there to support that it's the responsibility of the Hotel staff to go and check in real time that the violation is actually happening.

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#43
post #11

> I asked Erik if the room needed to be cleaned [...] And he said it wasn't needing special cleaning so he offered me $250 Well that sort of says everything we'd want to know. They charged the customer $500, like they'll need to tear up the room and bring in a large team to clean everything. But they never bothered with that because they know it's a scam, and the company selling these knows exactly how their customer…

Wait, woodbine? A hotel literally owned by/named after a cigarette brand? You literally couldn’t make this up.

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#45
post #5

Looks like hotels looked at the car rental industry and took a lot of inspiration.

Airlines: "Hold my beer!"

"Delta moves to eliminate set prices, use AI to set your personal ticket price", https://news.ycombinator.com/item?id=44596355

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#46

This is a microcosm for enshittification writ large. If no one cares about your individual complaint you’re fucked. Only in numbers do consumers wield any power. The 48 Laws of Power says, “what is unseen counts for nothing.” So make it seen. Make bullshit like this visible. And vote with your dollars. Better yet sue the smoke detector company. Make them demonstrate their flawless false positive rate in court. Bullsh…

Paging DoNotPay.com bots..

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#48

https://www.restsensor.com/

They also cover vaping. While smoking harms are clear and its impact on room smell is evident, the connection is pretty weak for vaping. Unless it’s a crowded bar with lots of vaping people, I can’t tell if somebody has previously used an e-cigarette or vaporized anything in a room, and generally speaking I don’t find such vapor disturbing (altough the smell can be not great).

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#49
post #38
post #19

I bet Rest just uses a cheap voc sensor and triggers when a set threshold is hit. I doubt there's any algorithm involved.

Having played with an SGP41 (a current-gen VOC sensor), you cannot correctly do anything involving a threshold. The sensor has a couple of nasty properties, all well documented in the datasheet: - It has a lot of low frequency noise (timescale of hours to days), so you need to do some sort of high pass filter. - The responses to different VOC compounds don’t even necessarily have the same sign . So the sensor gives y…

>some sort of high pass filter

Quite some algorithm you got there!

Re: Hyatt Hotels are using algorithmic Rest “smoking detectors”

#50
post #35

Synopsis and excerpt: [Rest] markets itself as a way to "unlock a new revenue stream" with the help of a "robust algorithm" for detecting smoking. Hotels where these sensors are installed rack up complaints and negative reviews, after Rest sensors register false positives - thereby unlocking that revenue stream for the hotels. The awesome thing about black-box algorithms is they can't be challenged when they're wrong…

I bet it’s also a rev share model. Hotel doesn’t pay for the device but revenue is shared. Like the traffic cameras where they shorten yellow light to durations that a car is incapable of stopping in time.

Primitive contract asset tokenization. What other parts of the hotel-customer contract could become zero-capex financial instruments powered by ambiguous surveillance data, washed in health and safety?

https://en.wikipedia.org/wiki/Asset_tokenization

   Asset tokenization refers to the process of converting rights to a real-world asset into a digital token on a blockchain or distributed ledger. These tokens represent ownership, rights, or claims on tangible or intangible assets and can be traded or transferred on digital platforms.
https://cointelegraph.com/news/sec-tokenization-exemption-ge...

> SEC.. considering changes that would promote tokenization, including an innovation exception that would allow for new trading methods and provide targeted relief to support the development of a tokenized securities ecosystem .. Atkins said the movement of assets onchain is inevitable, stating: “If it can be tokenized, it will be tokenized.”

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