TELL HN: Stripe STOLE OUR $159k • Hacker News Board

Re: TELL HN: Stripe STOLE OUR $159k

#41

Post by neginshoppers » Thu, Mar 17, 2022, 2:21 AM UTC

edwinwee wrote: post #32

neginbringshop wrote: post #29

Earlier quoted context omitted.

Hello Edwin Our team did from support@bringshopper.com 2 days ago. Subject is "Urgent not getting paid" Did you find it? Our account id is acct_1K7t9JC4s1I9dR5f

Ah, yes—sorry, I remember now. And I see the team did re-review your account after that and we sent another email with the results of the investigation. I can't publicly share details of a Stripe account on HN, but that conversation we had in our email thread still stands—I'm afraid the way you use Stripe Connect and your business model are unsupportable.

https://news.ycombinator.com/item?id=28085706

For example, similar case happened here, so I am not the only one. I need our funds or at least a date when we will receive them

Re: TELL HN: Stripe STOLE OUR $159k

#42

Post by syncerr » Thu, Mar 17, 2022, 6:02 AM UTC

neginbringshop wrote: post #31

LASR wrote: post #28

One bit of advice for your post: Talk a bit more about your business model - where the funds are coming from etc. It is coming for your customers (other businesses) or their customers (the shoppers)? I understand Stripe is keeping money you believe should be released to you. But hard to form an opinion over something with very little context. "Unauthorized charges" seems to imply that Stripe believes you've not commn…

I can explain with all details: Let's day you are an ecommerce store and you have your own Stripe connect. Now you need customers who likes to buy shoes, you signed up from bringshopper.com and we worked with you and started to bring shoppers you targeted through our dashboard. We did Fb ads, Google ads. When those shoppers come and pay from your website, it is your Stripe account that does transactions not ours. Our…

if you’re enabling fraud, stripe will shut you down.

Re: TELL HN: Stripe STOLE OUR $159k

#43

Post by spacemanmatt » Thu, Mar 17, 2022, 10:31 AM UTC

edwinwee wrote: post #22

Edwin from Stripe here. I’d like to dig more into what happened — could you email me at edwin@stripe.com?

So when Stripe doesn't like your business model, they keep your money? AWESOME. Can't wait to be treated like Russia.

Re: TELL HN: Stripe STOLE OUR $159k

#44

Post by supernovae » Thu, Mar 17, 2022, 7:59 PM UTC

neginbringshop wrote: post #33

supernovae wrote: post #30

Several red flags and this is nothing against you. * New domain * no phone contact * lack of information * No seo data, inbound links or domain score merchant companies will hate this kind of stuff and quite honestly 159k in charges in 3 ish months probably set off red flags too if i understand your marketing materials it sounds like you run a browser plug-in all very sus to be honest

We are not transacting $159k ourselves, we had connected other stripe accounts collectively generated $159k. Our business is B2B. For example, if you use our platform and your business makes 1M in a month, we will make similar amount

How does a business make 1M in a month if you make 1M in a month?

Retail margins aren't that high

Re: TELL HN: Stripe STOLE OUR $159k

#45

Post by alphabettsy » Fri, Mar 18, 2022, 12:36 AM UTC

neginbringshop wrote: post #26

alphabettsy wrote: post #23

When was the account blocked? Can we at least get an exact quote of what explanation was provided?

That's the problem, no explanation other than unauthorized charges which doesn't make sense as we are a platform and we have no charges

That doesn’t answer either question.