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The toxic side of free – how I lost the love for my side project (part 4)

remysharp.com

41–50 of 185 posts

Re: The toxic side of free – how I lost the love for my side project (part 4)

#41

There is a need for services that can let indie developers do what they do best, and handle all the admin, business, marketing for them for a significant % of revenue and % of ownership earned over time.

Yeah, such a service is called 'being an entrepreneur' and what the developers in your scenario do is 'doing their job'.

Re: The toxic side of free – how I lost the love for my side project (part 4)

#43
post #8

Earlier quoted context omitted.

That's an interesting approach, but if the "pro" features are something the user really needs, then don't you risk losing a sub if the feature is withheld until you "get to know each other?"

You could give them 15 days free use, and only charge it after that... there is a risk that the charge doesn't go through (in which case you've given a couple weeks free service - big deal), but otherwise, you've just made it much less useful for card testing (to the point that they certainly won't use your site).

Yeah, that's all of the upside and none of the downside really. Introducing ANY kind of delay between taking the order and charging the card will just about eliminate these kinds of fraudulent transactions.

Re: The toxic side of free – how I lost the love for my side project (part 4)

#44

Why don't you "motivate" frequent users to start paying? ex. by making the free version (gradually) worse until you see revenue. ex. - non pro user pastebins last 5mins, 5 views etc - non pro users can post 1 pastebin per day (cookies, IP) - non pro user pastebins are max x characters long. - you get the idea - there are clever people on this forum who will come up with good ideas to help you out. - do everything BUT…

You're confusing pastebin.com with jsbin.com. None of those restrictions wouldn't really make much sense for JS Bin I think.

Re: The toxic side of free – how I lost the love for my side project (part 4)

#45

Earlier quoted context omitted.

> I think the obligation to pay customers' VAT goes back way before VATMOSS. Yep, VOES was put in place in 2003 and that was a simplification, before that businesses were supposed to register themselves with each country's tax office and fill VAT everywhere. For non-EU businesses VATMOSS mostly updates the scheme: register yourself in any member state and use their MOSS portal as a non-EU business, the tax office is…

You only needed to register in different countries once your sells to them are above a quite hefty limit though so when you started you just paid VAT in your country and that was it. (I am talking from EU citizen perspective)

My comment is about businesses from outside the EU, sorry if that wasn't clear.

Re: The toxic side of free – how I lost the love for my side project (part 4)

#47
post #8

Earlier quoted context omitted.

That's an interesting approach, but if the "pro" features are something the user really needs, then don't you risk losing a sub if the feature is withheld until you "get to know each other?"

You could give them 15 days free use, and only charge it after that... there is a risk that the charge doesn't go through (in which case you've given a couple weeks free service - big deal), but otherwise, you've just made it much less useful for card testing (to the point that they certainly won't use your site).

Yep, this makes a lot of sense.

Re: The toxic side of free – how I lost the love for my side project (part 4)

#48

Earlier quoted context omitted.

risk score means the possibility of a transaction being fraudulent. here's another way you can do this for cards issued in Europe: if the risk score is too high start a 3D secure transaction. if the risk score is acceptable then start a normal transaction. a full 3D transaction will never mean it is not fraud however you will have no liabilities when a chargeback is issued by the card holder. many of your US customer…

As a US customer, I'm hesitant to use 3D Secure because: 1) The implementations by Visa and MasterCard have security weaknesses, terrible usability and look like phishing: http://www.cl.cam.ac.uk/~rja14/Papers/fc10vbvsecurecode.pdf 2) My understanding is that my bank shifts liability to me for 3D Secure transactions. Why would I want extra liability?

Yeah, "Verified by Visa" is exactly like phishing. Good paper.

Fortunately here in the USA I haven't been asked for my credentials in at least 10 years. So it seems to have died the death it so richly deserved.

Do people encounter this on a daily basis?

Re: The toxic side of free – how I lost the love for my side project (part 4)

#49
post #46

How would the EU enforce VAT requirements on an online business based in the U.S.? If I have an online business in the US and no presence in the EU and no intention to ever go to the EU, I don't have to charge VAT, right?

Correct. In theory if the project grew large enough (as in "billion-dollar industry"), the EU might start attempting to control it or block it, or attempt to regulate transactions involving it under the auspices of import/export/tariffs, but in general the EU (or any non-US company) has no jurisdiction to impose taxes on a US company. (Nor does the US have jurisdiction to impose taxes or regulations on an EU company, for that matter.)
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