I will never understand how this trend started in the first place. If you look at e.g. digital cameras, they all have touch screens these days, but they also still have buttons and dials everywhere. The one in front of me has eight physical buttons, seven dials and a power switch. The reason is obvious: when you're taking photos, you don't want to be looking down at a screen; you want to be focused on the task at han…
They make cars significantly cheaper to produce - both in terms of parts and construction time. Evey button you lose is a button you don't have source and install when building the car. There's less wiring, less replacement parts to stock. It's a win in all kinds of situations for the manufacturer. It's no coincidence that the company with most manufacturing issues - Tesla - also went with completely touchscreen base…
Way prefer the Mazda / Honda direction of moving back to switchgear. It looks and functions better, it can be discretely repaired and replaced by a normal person, and so forth.