I am annoyed by something else: today Apple stepped on the wrong toe, the community will cry foul and someone from Apple who reads HN will rush to salvage the situation. We have seen this pattern before (usually but not exclusively with Apple). But what about the thousands of small and nameless developers that were crushed by some script bug or killed by operator misclick? Who will ever help them?
Human support is supposed to help them. What I found unacceptable is "We are banning you and we won't tell you anything about it". This pattern is extremely common. And extremely frustrating. You can't put one in jail without telling why (and right to defend). In many developed countries you can't even fire a worker without a solid reason. It should be prohibited for companies to halt service someone without providin…
My wife was banned a bit before more. She sold one textbook and fulfilled the transaction perfectly. She found out she was banned when they said they were keeping her money for 45 days, and they would be kind enough to release it to her if the buyer confirmed receipt of the book (they did, and she did get her money eventually).
Based on the mail that was arriving, we _think_ that someone who lived at our apartment before us was doing something shady. Amazon doesn't care though.
This kind of thing is why it's incredibly frustrating that people blithely let a few companies control most commerce.