Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

My MacBook Pro had over 10k USD in repairs

pqvst.com

Post reply on HN
Print view View original

361–370 of 493 posts

Re: My MacBook Pro had over 10k USD in repairs

#361

Post by eric_h »

00deadbeef wrote: post #310
robertlf wrote: post #127

As long as we're having a big bitch-fest here, I'll throw in my $.02. Other than expanding batteries, my laptops have generally been trouble-free. But the problem I do have is that the older my MBP, the slower it becomes when I upgrade the OS. When I upgraded my 2015 to Big Sur last year, it essentially became unusable because it ran so slowly. It now sits in my closet. Apple should stop nagging you to upgrade the OS…

Every MacBook I’ve ever owned has ended up with a swollen battery

I've "owned" (they were either mine or belonged to the company i worked for) many macbooks since they were ibooks and powerbooks and I've only had one end up with a swollen battery (a 2015 13" macbook pro)

#anecdata

edit: sample size is approximately 12 machines since the ibook was introduced

Re: My MacBook Pro had over 10k USD in repairs

#362

Post by math-dev »

amatecha wrote: post #350
handrous wrote: post #342

Earlier quoted context omitted.

The newer butterfly keyboards got all the bad press (for good reason) but a while back I had to use one of the early aluminum models from when they were still thick enough to hold disc drives, for the first time in many years, and damn, I'd forgotten just how much worse the original slim driveless models' keyboards were, than those. Those were basically perfect, for a laptop.

Yeah that's exactly what this 2009 model is, the nice thick keys that actually move quite some distance when you press them. So satisfying and tactile! Now when I try the latest MacBooks in an Apple Store it's like typing on nothing. Very strange feeling.

The trick I find is to type very softly, then its an amazing wonderful experience. I haven’t used my MB keyboard for a while so when I went back it felt very jarring because I lost my soft touch. Have to retrain myself

Re: My MacBook Pro had over 10k USD in repairs

#363

Post by millzlane »

I would not buy a Macbook under no circumstance until apple changes the requirement of needing to connect it to their proprietary configuration system to verify the repair and parts have been setup in their internal service repair portal.

Dell on the other hand can be fixed, all on your own, with no support from dell. Other then the disassembly instructions that they will gladly give you in the owners manual. Try to get disassembly instructions from apple as a consumer. Go ahead, I'll wait.

Re: My MacBook Pro had over 10k USD in repairs

#364

Post by abotsis »

My experience: Apple has been amazing. I bought a previous gen mbp from bhphoto that was heavily discounted. It arrived and was DoA. I brought it into an Apple store and they gave me the latest gen and discounted the money I paid bhphoto and split the difference with me. To top it off, I got an extra charger. A year and a month later, the logic board needed replaced, they did that too. Another year later the battery was swollen, and they replaced that for free also.

Re: My MacBook Pro had over 10k USD in repairs

#365

Post by chadcmulligan »

pier25 wrote: post #52

It's absolutely ridiculous that Macs don't come with a 3 year warranty by default. I've bought maybe a dozen macs in the last 15 years (for myself and the family) and while some have lasted many years without issues, some have died on me on the second or third year. Because the initial investment is so high you're practically forced to add extra Apple Care to protect it because there's a 20-30% chance you will have p…

> a 3 year warranty by default

come to australia, consumer guarantees give you a 3 year warranty. In fact my MacBook Pro gave up the ghost a few weeks after the 3 years had expired, Apple replaced the bits under warranty.

Re: My MacBook Pro had over 10k USD in repairs

#366

Post by wolpoli »

Bud wrote: post #228
everyone wrote: post #210

Earlier quoted context omitted.

It seems like they intentionally throttle older models as a feature of the update.. They do it on their phones at least. https://www.phonearena.com/news/how-to-make-iphone-faster_id...

No, they do not, and that's an outrageous, silly, completely unsupported accusation. Apple also does not "intentionally throttle" older iPhones as a "feature of the update" for some sort of nefarious bullshit "planned obsolescence" reason. The opposite is true: Apple reduces the clock speed very very slightly on older iPhones, so that they can be used LONGER and have a LONGER service life. The alternative would be, w…

> Apple reduces the clock speed very very slightly on older iPhones

On an iPhone 6s, the performance decreased by 42%. That's not how I would characterize very very slightly.

Re: My MacBook Pro had over 10k USD in repairs

#367

Post by eric_h »

acdha wrote: post #336
pier25 wrote: post #296

Earlier quoted context omitted.

I'm not anti Apple at all. I'm using an iMac right now and I also use an iPad Pro daily. What I'm saying is, Macs should include 3 years of warranty at current prices. If Macs had the reliability of iPads and iPhones it would make more sense to not get the extended warranty.

> If Macs had the reliability of iPads and iPhones it would make more sense to not get the extended warranty. They do. People who don't have problems don't complain so you have to be careful basing your impression on what people feel motivated to mention.

it's true, ggp's claim of "20-30% chance you will have problems during those first years." is not based in data. if that was the rate, the cost of the extended warranty (apple care) would be much higher.

Re: My MacBook Pro had over 10k USD in repairs

#368

Post by CrendKing »

> As much as I don’t want to buy another Mac in the future, I have a feeling that I probably will.

If my laptop has 13 repairs over the first 2 years of use (and under "very well treatment"), I would consider the laptop a scam and never buy from that manufacturer. But since the machine got an Apple logo on it, somehow all the problems become material for praising their repair services. If this is not symptom of Stockholm (wink to author) syndrome, I don't know what is.

I still have my 2010 ThinkPad from Lenovo, which, besides of a broken audio jack and completely drained battery, is completely fine. Everything else works as 10 years ago. Of course this is anecdotal, but wouldn't any of you prefer a laptop without issue to worry about than one with tons of issues but getting free and fast repairs? Good repair service shouldn't be excuse to shitty quality of the hardware and software.

Re: My MacBook Pro had over 10k USD in repairs

#370

Post by ubermonkey »

kowlo wrote: post #260
ubermonkey wrote: post #186

Earlier quoted context omitted.

Wow. Full time Mac user with a very, very high typing speed (consistently tested at 90+ WPM), and I have never had a keyboard lag issue with a Mac. Sure, I've had piggy apps -- usually web apps -- create lags, but that's happened on lots of systems, not just Macs. If my Macs couldn't keep up with my typing, I'd have kicked them to the curb a LONG LONG LONG time ago.

WPM in the 90s is above average, but not "very, very high"! But I can see that you are a really really really big fan of adverbs...!

Wow, it's pretty interesting that you took the time to challenge the statement without actually verifying that you are correct.

You are, of course, wrong. Cursory googling will show average typing speed to be about half the figure I noted. I've never worked with anyone who typed as quickly as I can, and I've been working quite a while.

But hey, at least you got to drop a dig in about adverbs, so you've got that going for you.

Post reply on HN