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Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

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Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#351
I already dropped Backblaze over this stuff and I do not intend to ever consider using them again.

Now, I:

- Put important stuff in a SyncThing folder and sync that out to 2 different nodes.

- Clone stuff to an encrypted external drive at home.

- Clone stuff to an encrypted external drive at work and hide it out in the datacenter (fire suppression, HVAC, etc).

It's janky but it works.

I used to use a safe deposit box but that got too tedious.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#352
post #273

Earlier quoted context omitted.

That doesn't really make a lot of sense, though. Reading a file that's not actually on disk doesn't download it permanently. If I have zero of 10TB worth of files stored locally on my 1TB device, read them all serially, and measure my disk usage, there's no reason the disk should be full, or at least it should be cache that can be easily freed. The only time this is potentially a problem is if one of the files exceed…

Right, but even if that’s working it breaks the user experience of services like this that ‘files I used recently are on my device’. After a backup, you’d go out to a coffee shop or on a plane only to find that the files in the synced folder you used yesterday, and expected to still be there, were not - but photos from ten years ago were available!

That shouldn't be seen as Backblaze's problem. It's Dropbox's problem that they made their product too complicated for users to reason about. The original Dropbox concept was "a folder that syncs" and there would be nothing problematic about Backblaze or anything else trying to back it up like any other folder.

Today's Dropbox is a network file system with inscrutable cache behavior that seeks to hide from the users the information about which files are actually present. That makes it impossible for normal users to correctly reason about its behavior, to have correct expectations for what will be available offline or what the side effects of opening a file will be, and Backblaze is stuck trying to cope with a situation where there is no right answer.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#353
post #74

It looks like the following line has been added to /Library/Backblaze.bzpkg/bzdata/bzexcluderules_mandatory.xml which excludes my Dropbox folder from getting backed up: That is the exact path to my Dropbox folder, and I presume if I move my Dropbox folder this xml file will be updated to point to the new location. The top of the xml file states " Mandatory Exclusions: editing this file DOES NOT DO ANYTHING ". .git fi…

> .git files seem to still be backing up on my machine

Try checking bzexcluderules_editable.xml. A few years ago, Backblaze would back up .git folders for Mac but not Windows. Not sure if this is still the case.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#355
post #179

The issue with a client app backing up dropbox and onedrive folders on your computer is the files on demand feature, you could sync a 1tb onedrive to your 250gb laptop but it's OK because of smart/selective sync aka files on demand. Then backblaze backup tries to back the folder up and requests a download of every single file and now you have zero bytes free, still no backup and a sick laptop. You could oauth the bac…

That seems like a pretty straightforward issue to solve, to simply backup only those files that are actually on the system, not the stubs. If it's on your computer, it should able to get backed up. If it's just a shadow, a pointer, it doesn't. Making the change without making it clear though, that's just awful. A clear recipe for catastrophic loss & drip drip drip of news in the vein of "How Backblaze Lost my Stuff"

The stubs are the thing on your computer?

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#356
post #268

Earlier quoted context omitted.

I don’t think this is the right way to see this. Why should a file backup solution adapt to work with git? Or any application? It should not try to understand what a git object is. I’m paying to copy files from a folder to their servers just do that. No matter what the file is. Stay at the filesystem level not the application level.

Backblaze offers 'unlimited' backup space, so they have to do this kind of thing as a result of that poor marketing choice.

No they don’t. They just have to price the product to reflect changing user patterns. When backblaze started, it was simply “we back up all the files on your drive” they didn’t even have a restore feature that was your job when you needed it. Over time they realized some user behavior changed, these Cloud drives where a huge data source they hadn’t priced in, git gave them some problems that they didn’t factor in, etc. The issue is there solution to dealing with it is to exclude it and that means they’re now a half baked solution to many of their users, they should have just changed the pricing and supported the backup solution people need today.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#358
post #355

Earlier quoted context omitted.

That seems like a pretty straightforward issue to solve, to simply backup only those files that are actually on the system, not the stubs. If it's on your computer, it should able to get backed up. If it's just a shadow, a pointer, it doesn't. Making the change without making it clear though, that's just awful. A clear recipe for catastrophic loss & drip drip drip of news in the vein of "How Backblaze Lost my Stuff"

The stubs are the thing on your computer?

Imagine if they could detect stab or real file huh? Space technology, I know! Or just fucking copy them as stubs and what's actually downloaded as actually downloaded! Boggles the mind!

Or maybe just do what they do now, but WARN about that in HUGE RED LETTERS, in the website and the app, instead of burying it in an update note like weasels!

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#359

Earlier quoted context omitted.

That doesn't really make a lot of sense, though. Reading a file that's not actually on disk doesn't download it permanently. If I have zero of 10TB worth of files stored locally on my 1TB device, read them all serially, and measure my disk usage, there's no reason the disk should be full, or at least it should be cache that can be easily freed. The only time this is potentially a problem is if one of the files exceed…

It's generally now handled decently well, but with three or four of these things it can make backups take annoying long as without "smarts" (which are not always present) it may force a download of the entire OneDrive/Box each time - even if it never crashes out.

> it may force a download of the entire OneDrive/Box each time - even if it never crashes out.

I am not aware of any evidence supporting this.

Re: Backblaze has stopped backing up OneDrive and Dropbox folders and maybe others

#360

So what are HN’s favorite alternatives? Preferably cheap and rclone compatible. Hetzner storagebox sounds good, what about S3 or Glacier-like options?

Backblaze's B2 storage is fine if used with a separate app over which you have more control. Others here have mentioned Arq. I have used it, as well as Kopia[0] and Blinkdisk[1] (Blinkdisk is essentially Kopia but with a nicer UI). Can recommend all three highly; the latter two are FOSS.

[0]: https://kopia.io/

[1]: https://blinkdisk.com/

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