Oddly, I think the article underestimates the size of the change coming. I think one side affect of the surge of IT into advertising, is that it has become easier to measure exactly how well advertising works. By and large, it doesn't, very well. I am reminded of this, from Paul Graham, about his time at Yahoo: http://www.paulgraham.com/yahoo.html "...The reason Yahoo didn't care about a technique that extracted the…
>I think one side affect of the surge of IT into advertising, is that it has become easier to measure exactly how well advertising works. By and large, it doesn't, very well. If that was true, Coca-Cola and McDonald's wouldn't exist.
McDonald's is a funny one. They really don't seem any worse than most other fast food to me. I suspect they saw more expansion from their franchise methods than anything else, though.
Which is not to say the marketing isn't important. I just don't think it deserves the full victory.