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What Apple and Google are doing to push notifications

jacquescorbytuech.com

341–350 of 428 posts

Re: What Apple and Google are doing to push notifications

#341
post #290

Earlier quoted context omitted.

You mean it's a consequence of very large amounts of people refusing to pay for software, at essentially any other cost ... Of course you could describe almost all of the internet that way.

It's a consequence of having platforms instead of protocols. Suppose you want delivery notifications for your packages. The seller, by contrast, wants to spam you with marketing. If getting the notifications requires you to install their app, they're going to shovel any spam into it that they can, and then they're writing the code that runs on your device. Whereas if the software on your device is controlled by you a…

> But for that to actually work you need the software running on the client to be under the control of the user independent of which device or service ...

In other words, you need the user of the software to pay for it's development. Since that won't happen ...

Re: What Apple and Google are doing to push notifications

#342

Earlier quoted context omitted.

I saw a new marketing strategy recently: Someone tried to sign into something with my email. I didn't have an account, so they took the excuse to send me an email asking me to create an account.

I saw a new marketing strategy recently: Someone tried to sign into something with my email. I didn't have an account, so they took the excuse to send me an email asking me to create an account. This has been going on since at least 2006. Startups will "growth hack" by buying e-mail lists and feeding them into their password recovery tools. A certain percentage of people will then follow the links and end up creating…

I recently started getting emails from a company warning me that "I only had x days left to verify your account."

The account was supposedly registered for an organization whose name was somewhat similar to mine, so I thought somebody fat-fingered their coworker's email (the initial email was an invitation to create an account and join the org), but it might have very well been the tactic you described.

Re: What Apple and Google are doing to push notifications

#343

Earlier quoted context omitted.

This is all a consequence from running software that doesn't respect you and notification are just one of many symptoms. I'd rather choose better software than let Google/Apple decide what software running on my device is allowed to do.

Usually you don't have any choice of the software if you need to use a particular product or service.

Yeah, the worst kind of software is the kind that interacts with the real world, particularly when chosen by clueless people at non-tech, real-world companies.

Conferences are great examples. You do want to submit your paper and go to a conference. To do that, they need your email address(understandable). That email ends up on dozens of email lists run by people who are doing "outreach" or something of the sort.

Re: What Apple and Google are doing to push notifications

#344
post #290

Earlier quoted context omitted.

You mean it's a consequence of very large amounts of people refusing to pay for software, at essentially any other cost ... Of course you could describe almost all of the internet that way.

It's a consequence of having platforms instead of protocols. Suppose you want delivery notifications for your packages. The seller, by contrast, wants to spam you with marketing. If getting the notifications requires you to install their app, they're going to shovel any spam into it that they can, and then they're writing the code that runs on your device. Whereas if the software on your device is controlled by you a…

Unless the task is extremely well defined, protocols don't really work.

Imagine you're a shipping company and lock yourself into a parcel tracking protocol. You then decide to offer the innovative feature of parcel lockers, which need a code (or an action on your device) to open. How are you going to make the thousands of weird homebrew clients that people are using on their jailbroken Nintendo Switches or whatever to behave?

Re: What Apple and Google are doing to push notifications

#346

Push notifications are for the user, not the marketer. From the author's blog: "I do Revenue Operation, helping Marketing, Sales and Customer Success teams with data, process and technology."

You think there might be some sort of interaction between both facets there? How is bad summarisation good for a user, for example?

The interaction is: marketers keep trying to abuse these systems and platform owners and users keep having to find ways to fight them off. Some of these efforts have unfortunate downstream consequences (like bad summaries).

Re: What Apple and Google are doing to push notifications

#347

If my phone interrupts me, it should either mean someone genuinely needs my attention right now or it should not be disrupting me at all. That's my notification set up. Apps allowed to receive push notifications Phone, Messages, Whatsapp, Apple Health, [brand] bank. That concludes the list. There is no reason any other app needs to be able to instantly ping me. Most apps are not notifying you because something matter…

My notification setup is more elaborate (for one, I do keep social media notifications on, but silent) but yeah I agree in general. It frightens me seeing some other people's notification shades where they have 20+ spam notifications from all kinds of things that I wouldn't even consider installing an app for, and they're somehow fine with it.

Re: What Apple and Google are doing to push notifications

#349
post #229

I feel like this article reads like the author is upset that Apple + Google prevent / control certain types of notifications (read: spam) > Cross-sell, upsell, education and discovery can work on push Push notifications should only be for transactional notifications. I don't want another inbox for junk.

I wish Apple would force app developers to implement different "channels" for promotional notifications vs transactional - so that you can pick and choose which ones you want.

In-app notifications settings should do this if they are trustworthy.

Re: What Apple and Google are doing to push notifications

#350

If my phone interrupts me, it should either mean someone genuinely needs my attention right now or it should not be disrupting me at all. That's my notification set up. Apps allowed to receive push notifications Phone, Messages, Whatsapp, Apple Health, [brand] bank. That concludes the list. There is no reason any other app needs to be able to instantly ping me. Most apps are not notifying you because something matter…

> Apps allowed to receive push notifications

> Phone, Messages, Whatsapp, Apple Health, [brand] bank.

Anyone else annoyed by the fact that you can set up do-no-disturb, with exceptions for certain phone numbers, but it doesn't work for apps like WhatsApp?

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