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Claude for Small Business

anthropic.com

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Re: Claude for Small Business

#331

Post by dakolli »

rib3ye wrote: post #219
CSMastermind wrote: post #53

I'm increasingly convinced that there's a killer app waiting for whoever can come up with a UI that makes claude code or codex accessible to the average user. Onboarding my non-software engineer teammates to it has super-charged them and essentially given them all their own personal developer that can automate tasks for them. Managing codebases, etc. is still a hassle though. 90% of the power of Excel was that it was…

Non-engineer average user here: this is what cursor is for!

The average person isn't going to be using a shitty vscode fork.

Re: Claude for Small Business

#332

Post by elliotbnvl »

xienze wrote: post #253
freetanga wrote: post #168

Earlier quoted context omitted.

I feel like it will be like going back to the 80s, when PCs became a norm and most programmers and hobbyists could code without the need of a University or a Corporation. Thousands of shareware apps you had to navigate, everyone trying to solve the same problems from different angles.. I do agree quality will be missed, and shadow IT will be again a big issue like at the end of the 80s and early 90s.

> most programmers and hobbyists could code without the need of a University or a Corporation. I don't think so. Back then, the pool of people doing such a thing basically self-selected for intelligent, motivated types who were capable of learning on their own. The new "programmers" "programming" via Claude Code are going to be very different from those hobbyists you're talking about.

This is a comically self-absorbed perspective.

Why are people making things with Claude Code if not because they’re motivated?

Re: Claude for Small Business

#333

Post by Yokohiii »

yread wrote: post #292
spacephysics wrote: post #279

Earlier quoted context omitted.

Accountants can be expensive, especially if your books are messy, or have poor accounting practices from the start. Systems like quickbooks, hubspot, payment processors all have tiers where yes on paper they make it easy to properly setup good accounting practices, but you’ll spend an additional 500/month+ to get those features. Hiring an accountant to clean up the books and do quarterly book keeping is equally as ex…

I dont think they are expensive. I pay 150 eur/month for closing books and payroll with 3 employees. My accountant offered to do the bookkeeping as well for 250 extra. Its a pain to do but not 250 eur pain so I do it myself

Accountants could use AI themselves. Their customers will probably demand lower prices or just ditch them to automate it. It is a bit sad if AI disrupts this field, because it seems like a cooperative strength of humans to organize this synergy.

On the other hand I wonder if it will reveal the downsides of AI at a larger scale. Small businesses will have much lower tolerance for LLM inefficiencies. If it doesn't save time/pain it's just not worth it.

Re: Claude for Small Business

#334

Post by Ucalegon »

infecto wrote: post #321
Ucalegon wrote: post #303

Earlier quoted context omitted.

Compliance isn't required due to a vendor. Compliance is due to the legal obligations thanks to local regulations and obligations that are defined through contracts with 3rd parties. Saying 'found the Microsoft person' expresses a lack of understanding of the domain.

You kind of just proved my point. Sorry I should not have been joking but i don’t think you have a grasp what’s going on around you. This is how IT acts in my enterprise orgs. There is absolutely a need for compliance and governance but unfortunately the people in these roles are typically not technically minded and have low incentives to innovate so you get these folks only really arguing for their jobs.

Cool story bro.

Do you think the MSFT sales person, or anyone who has the financial incentive to innovate, doesn't want you to innovate? They want you on Azure and O365 regardless, they don't care.

Hell, Microsoft will give you will give you 150k [0] of credits to do so.

But keep talking as if you have some magical, unique, special insight that escapes contracts and the law, compared to the people who, sadly, have to deal with reality.

[0] https://www.microsoft.com/en-us/startups

Re: Claude for Small Business

#335

Post by ai_fry_ur_brain »

julianlam wrote: post #323
windexh8er wrote: post #240

> PayPal powers settlements, invoicing, disputes, and refunds inside Claude. > Intuit QuickBooks handles payroll planning, the monthly close, and cash-flow, along with tools to help businesses prepare for tax season, and reconciliation work that touches every other system. I can't wait for the horror stories, this is going to be fun. Remember last month when Anthropic was like: no, we're not going to refund you even…

LLMs are bad at deterministic output. Full stop.

Only sane person in this chat.

Re: Claude for Small Business

#336

Post by bix6 »

darepublic wrote: post #228
ageitgey wrote: post #90

Earlier quoted context omitted.

> that makes claude code or codex accessible to the average user That's what they aim Claude Cowork at. Every executive/leader I've shown Claude Cowork to has gone from 'what is AI' to 'vibecoding whole apps' in weeks. Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) I understand the impulse to provide a UI to manage codebases, etc. But my observation is…

I have seen people just generate large docs with Claude cowork and they themselves have not scrutinized it or know why/how it's useful. It's just kind of impressive in its volume and well formatedness. And then they dump it in your lap as being helpful

This. The amount of long winded unedited docs people think it’s ok to dump on me now is unbelievable.

Re: Claude for Small Business

#337

Post by ertgbnm »

impjohn wrote: post #220
fnoef wrote: post #74

You are absolutely right. I shouldn’t have paid that invoice from ScamInc. Would you like me to help you file for bankruptcy?

Reminds me of this case: https://iqf.ie/the-man-who-stole-100-million-from-google-and... This opens that surface area of attack again, but now on a much larger scale, if not careful

It makes scams like that scalable. Once you discover one vector of scamming an AI bookkeeper, you can scam all of the users of that AI, using your own AI to scale it for you.

Re: Claude for Small Business

#338

Post by MetaMalone »

smoll wrote: post #300
tmountain wrote: post #295

Earlier quoted context omitted.

For a preview of how this will go, take a look at this: https://accounting.penrose.com/

Here’s what’s crazy: by making this widely available to SMB, they will soon have enough training data to beat this benchmark —- in probably less than a year is my guess.

True! Between improving training data and figuring out how to provide better context to the LLM, there will be rapid improvement within a year

Re: Claude for Small Business

#339

Post by infecto »

Ucalegon wrote: post #334
infecto wrote: post #321

Earlier quoted context omitted.

You kind of just proved my point. Sorry I should not have been joking but i don’t think you have a grasp what’s going on around you. This is how IT acts in my enterprise orgs. There is absolutely a need for compliance and governance but unfortunately the people in these roles are typically not technically minded and have low incentives to innovate so you get these folks only really arguing for their jobs.

Cool story bro. Do you think the MSFT sales person, or anyone who has the financial incentive to innovate, doesn't want you to innovate? They want you on Azure and O365 regardless, they don't care. Hell, Microsoft will give you will give you 150k [0] of credits to do so. But keep talking as if you have some magical, unique, special insight that escapes contracts and the law, compared to the people who, sadly, have to…

What is your deal about contract law? It’s not some mystical thing. You can get red lines with Anthropic, you can get a DPA with Anthropic. You keep going on and on about governance and contract law on a thread about how Claude Code is pretty useful for nontechnical people.

Risk is always nonzero but you can already today get pretty comfortable with most of these orgs with some customization in the contracts.

Re: Claude for Small Business

#340

Post by parpfish »

puchatek wrote: post #152
nicce wrote: post #95

Earlier quoted context omitted.

> Then when Claude is down for an hour, they get visibly angry and don't remember how to do anything pre-Claude :) The drug is scary when everyone is depending on it. I wonder what is future like.

The future is perpetually dealing with the fallout from all the vibe coding as the pool of people who'd have a shot at fixing it gets smaller and smaller. Shitty will be the new normal.

Eventually there will be an incident with bad software at a hospital or bank that leaves some people dead or broke.

Then regulators will take things seriously.

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