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People expect technology to suck because it sucks

tonsky.me

331–340 of 437 posts

Re: People expect technology to suck because it sucks

#331

Earlier quoted context omitted.

> If you want to put a tinfoil hat on, you can consider that it may be planned obsolescence, but to put the blame squarely on software, I would disagree with. You don't need tin foil hat when facing the truth :). Also, while things you mentioned aren't software-related, they're modern tech-related . Like, last 20 years. Fridge motors dry out because they're being made cheaper, with not enough lubricant put into them…

Right, but the move towards cheaper and lower-quality is more the fault of the current economic system and its incentives than it is the fault of software.

It's very instructive to look back to the 70's when electronics running a little bit of software had just come into being.

The big deal, at first, was really with memory. Your alarm clock could ring at the same time reliably. If you invested in a VCR, it could record at a programmed time. If you had a synthesizer it could store and recall exact preprogrammed patches. Pinball machines could downsize in weight and keep truly accurate scores instead of relying on tempermental relays and score reels. And so on, with every category of gadgets getting the computerization treatment. Although not everything succeeded there were lots of straightforward cost and quality improvements, with the main downside being that IC designs are less obviously repairable.

And then pretty much every year afterward, the push was towards cheaper with more software, with decreasing margins of real improvement, with the "smart" device representing an endpoint where the product is often price discounted because its networking capability lets it collect and sell data.

What comes to mind is the Rube Goldberg machines and their expression of a past era of exuberant invention, where physical machines were becoming increasingly intricate in ways not entirely practical. Our software is kind of like that.

Re: People expect technology to suck because it sucks

#332
There are all sorts of problems with technology but technology "sucking" isn't one of those problems:

The problem is people:

1.) Don't remember far back enough to when everything was literally more difficult to do. They don't actually understand how much easier their lives have become due to technology. If you grew up before cellphones became ubiquitous you would understand how much of people's lives were devoted to traveling long distances and haggling with people just to get small things done.

2.) They are young enough that they expect everything to happen instantaneously because they grew up post ubiquitous cell phone. They won't ever be able to understand how easy technology has made our lives because they haven't experienced anything else.

Every time someone writes articles like this they should be forced to live without any technology for a year. It's not perfect but its made life measurably easier for every single person in most countries.

With that said there is a legitimate problem with technology:

People don't know how to use it responsibly, many of them are addicted to their laptops, tvs and cellphones in ways that are frightening.

Re: People expect technology to suck because it sucks

#333
I enjoyed this article after I manually turned off the background image and background color using Firefox's developer tools.

At the bottom it says he's writes about UI design. That black on yellow was pretty hard on my eyes at the end of a long day. I just couldn't read it as-is.

Re: People expect technology to suck because it sucks

#334
post #261
post #198

Earlier quoted context omitted.

I rsearched the ReMarkable 1 and 2. I ended up just getting a Rocketbook. It's very simple concept. "Paper" in the form of hard plastic. The pen it uses is the Pilot Frixion, which is an erasable pen. Hence you have a notebook to record notes for a while. If there's anything important I'll manually transfer it to my OneNote (I don't use Rocketbook's picture taking app). Most notes I take only need to exist for a few…

I was looking to replace the A6 sketchbook I carry everywhere, and the A5 notebook that always sits in front of my keyboard. I thought it would be nice to access my notes when I don't have my notebook on me, and to have layers, zooming, undos etc. However, the more I look into it, the more absurd it seems. I'm replacing a 15€ notebook and a 2€ mechanical pencil by a 400€ gadget that doesn't quite work. Why? So that I…

The big draw for me for a Remarkable is being able to hand-sign and annotate PDFs without printing them out or using Adobe Reader's atrocious support for annotations. I'd love to be able to say that e-signing is the future but nobody really accepts it without question.

I'd also be replacing the piles and piles of legal pads I go through every year. Most of the time the notes are ephemeral except when I'm working across from someone in which case I really need them to exist digitally so I don't lose them.

I just wish I didn't have to wait 6 months for the second version.

Re: People expect technology to suck because it sucks

#335

Earlier quoted context omitted.

> lose all the data you typed into a web form if you accidentally backspace while not in a text field, because it navigates off the page Nowadays, I would consider this a problem with the browser. How often does one navigate backwards with the backspace key? Recently, I had some doubts over whether or not I should clobber the native browser behaviour for "ctrl-s", but then I realized that nobody anywhere EVER saves a…

Edge, or at least the Chromium version of it, has changed the navigate back key to be ALT+Left Arrow instead of the backspace key. It was annoying at first because I have over two decades of muscle memory for hitting backspace to go back. After a couple of days I got used to it and now am happy I can backspace without accidentally navigating away because focus wasn't where I thought it was.

This was a change that Chromium introduced in July 2016. I remember it being slightly controversial at the time and the issue from the tracker being posted to HN :)

Re: People expect technology to suck because it sucks

#336
post #95

Earlier quoted context omitted.

Doesn’t reality suck the same ? My gas car stinks, destroys the planet, needs yearly maintenance, crashes in everything the second I stop paying attention. My house decays days after day. Floors need constant cleaning, wall have holes from small impacts, paint contains inedible fragments and disperse nocive gas. Bees are building nests on my balcony and it’s definitely not what it was built for, nor where they should…

I think the difference is that the entire software/hardware stack is a world created entirely by humans, untouched by "reality" for the purposes of all these annoyances, so it feels like we should be able to wrangle it better after so many decades. It's entirely our own creation, and we decide every iota of it, and yet it bites us (justifiably or not - turns out thousands of people each creating different layers of a…

You reminded me of this quote.

“Einstein repeatedly argued that there must be simplified explanations of nature, because God is not capricious or arbitrary. No such faith comforts the software engineer.”

Re: People expect technology to suck because it sucks

#337

There are all sorts of problems with technology but technology "sucking" isn't one of those problems: The problem is people: 1.) Don't remember far back enough to when everything was literally more difficult to do. They don't actually understand how much easier their lives have become due to technology. If you grew up before cellphones became ubiquitous you would understand how much of people's lives were devoted to…

While I agree, quite strongly, about your general point regarding the short memory and ungracious expectations of people at large, I also disagree, strongly, with your dismissal of the problem addressed in this article.

By and large these problems are all man-made and have known remedies. It is possible to be both grateful for the great advances, conveniences, and benefits of modern software and simultaneously frustrated with the very real, preventable, and fixable problems in most modern software.

Re: People expect technology to suck because it sucks

#338

There are all sorts of problems with technology but technology "sucking" isn't one of those problems: The problem is people: 1.) Don't remember far back enough to when everything was literally more difficult to do. They don't actually understand how much easier their lives have become due to technology. If you grew up before cellphones became ubiquitous you would understand how much of people's lives were devoted to…

While I agree, quite strongly, about your general point regarding the short memory and ungracious expectations of people at large, I also disagree, strongly, with your dismissal of the problem addressed in this article. By and large these problems are all man-made and have known remedies. It is possible to be both grateful for the great advances, conveniences, and benefits of modern software and simultaneously frustr…

I dismissed the article because I refuse to click on link-bait titles just to generate ad impressions.

Re: People expect technology to suck because it sucks

#340

Earlier quoted context omitted.

To be fair, the previous person didn't know you were going to try to plant vegetables in their landfill.

But those same owners failed to mention the landfill during the handover

Not to mention, it was almost certainly illegal.
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