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Way past its prime: how did Amazon get so rubbish?

theguardian.com

321–328 of 328 posts

Re: Way past its prime: how did Amazon get so rubbish?

#322
post #29

Earlier quoted context omitted.

Amazon search looks bad for us because it is designed to sell ads. Its goal is to make company pay the most money to show articles. Iirc, when this was proposed, Jeff Bazos said that this was the most stupid idea he ever heard. I think the reason why it was introduced, and why Executives don't want to change it, is that it generates a ton of money for Amazon. I'd personally love if in the end this would be the reason…

Unfortunately the store's primary revenue source seems to be from advertisers bidding on sponsored search result slots instead of the actual product sales.

Which can't possibly be actually true, since advertiser bids must necessarily be funded by actual product sales - I guess there's an edge case where an independently successful business intentionally overspends on Amazon ads to quash potential competitor discovery, relying on non-Amazon sales to make up for the deficit, but I can't imagine that's a particularly common result.

If people give up on buying things from Amazon because there's just no way to find reliably usable products, Amazon will eventually lose out on that advertising revenue. So either we're mid way through that process, or there's something more complicated going on.

Re: Way past its prime: how did Amazon get so rubbish?

#323

A few weeks ago I bought a "new" coffee maker which arrived physically broken and with used coffee grounds in the hopper. I don't understand how this is even possible. That's the last thing I'm buying on Amazon. Amazon pre-COVID was amazing. But 2-day shipping is now 5+ day shipping. It's chock full of cheap/fraudulent junk. It's been interesting to watch it go downhill so fast.

Maybe it's because I'm in WA, but my average Amazon deliver is And I still haven't gotten a single fraudulent item despite a steady stream of Amazon boxes to my house (I requested an extra recycle bin I get so many.)

I’m in WA. I’m probably 50% for 2-day shipping vs 5-day “prime” shipping. I guess we buy different things.

Re: Way past its prime: how did Amazon get so rubbish?

#324

Earlier quoted context omitted.

Julgados de Paz is available to non-citizens, what are you talking about? So is contacting the livro de réclamations and making a chargeback with your card provider. How strange to try to claim the legal system has no reconciliation process for tourists or EU passer-bys. You're allowed to say you just couldn't be bothered to go through the trouble.

Go look at the website - you have to use authenticao.gov, which requires a digital mobile key, which requires a citizen card, which I cannot have unless I am a citizen. The offline process requires me to travel 200km each way to spend a day queuing. Amazon Spain are Spanish, and are not subject to the Portuguese livro de reclamações. As to making a chargeback - I like having a bank account, and being able to pay for…

You can get a digital mobile key without a citizen card? You just need to provide passport and tax number to any number of locations:

https://www2.gov.pt/en/locais-de-atendimento-de-servicos-pub...

It's surprising to see you say this, since the PT gov website is honestly pretty clear on it.

And I highly doubt you're 200km from any court clerk. Especially since, you know, Portugal is only 220x550km...

Re: Way past its prime: how did Amazon get so rubbish?

#325

Earlier quoted context omitted.

Another mind boggling aspect of Amazon’s review system is that it categorises multiple products / variations under one. So if you want to buy products X with variations X1, X2 and X3- the review page for product X1 will also show X2, X3 ratings bundled together. You don’t quite know the rating of X1 individually. You can filter reviews out by the overall rating is the aggregated view. I can’t believe how this is help…

I was trying to buy a copy of the Iliad and found that they combined the reviews of EVERY TRANSLATION AND EVERY EDITION - I found people talking about 30+ versions on the same listing! Reviews for Fagles's Iliad were combined with Pope's Iliad and Lattimore's Iliad and so on and so forth. Navigation is also borked for books with many different versions - if you play around with the 'hardback', 'paperback', 'audiobook…

You were expecting a review to overturn the standard Fagles for the Iliad, and Lattimore for the Odyssey?

Re: Way past its prime: how did Amazon get so rubbish?

#326

Earlier quoted context omitted.

Go look at the website - you have to use authenticao.gov, which requires a digital mobile key, which requires a citizen card, which I cannot have unless I am a citizen. The offline process requires me to travel 200km each way to spend a day queuing. Amazon Spain are Spanish, and are not subject to the Portuguese livro de reclamações. As to making a chargeback - I like having a bank account, and being able to pay for…

You can get a digital mobile key without a citizen card? You just need to provide passport and tax number to any number of locations: https://www2.gov.pt/en/locais-de-atendimento-de-servicos-pub... It's surprising to see you say this, since the PT gov website is honestly pretty clear on it. And I highly doubt you're 200km from any court clerk. Especially since, you know, Portugal is only 220x550km...

In theory. In practice, you go to the financas, they hunt around on their computer for a while, and then they tell you it’s not possible without a citizen card. I’ve tried repeatedly, as it’s a pain in the arse not having one, and have repeatedly been told it would be easiest for me to get citizenship first.

And yes, believe it or not, Trás-os-Montes exists. I know you think Coimbra is the northern limit of the country, but people do live up here, and the nearest service desk for many things is Porto.

Anyway, you go vote chega, or whatever it is you do.

Re: Way past its prime: how did Amazon get so rubbish?

#327
post #306

Earlier quoted context omitted.

Saying "It's not available to not citizens" is wildly and massively different than "It's more work for non-citizens". It's literally a lie and dishonest. And given you've already said things that are not true, I'm highly skeptical that there are not other means to handle this. I bet there are ways to access authenticao.gov without being a citizen. I bet there are ways that you don't have to go 200km. You can probably…

Perhaps you shouldn’t shoot your mouth off on shit you don’t know about and resort to calling people liars. You can only use authenticao.gov if you have a citizen card. This is a fact. The offline process involves physically going to the office in Porto, which is 200km from me. There are no forms you can just mail. I have been through this. Shit, go try the process yourself if you’re so sure. You also evidently know…

If you're going to provide half truths, and lie about situations, you shouldn't get so upset at it being pointed out. Or at people not believing what you say, after a while.

Re: Way past its prime: how did Amazon get so rubbish?

#328
In Brazil its getting better and better. I even feel bad because I question myself what are we going to do outside if everything can arrive next day and cheaper than anywhere else... local business can't compete etc.

(Another nice thing is that I can buy (some) imported goods (say a Peak Design pouch) directly on my local Amazon site and feel confident they will arrive. Not sure exactly what makes items appear listed on the local store.)

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