291–300 of 328 posts
In some ways Amazon's entshittification is others' gain. For example, Amazon used to be a place you could easily buy and download music files legally. But they entshittified their music product to the point where it was impossible to use. Others stepped in selling lossless format downloads with a good buyer experience and made nice businesses out of them. The same will happen in all other areas previously dominated b…
Can you recommend one?
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> Germany has a bunch of alternative online shops that are better. Such as? I never ran into such problems with Amazon, but I would like to know the alternatives.
Idealo for larger selection and comparison
It's now a black market where shady companies are trading on the good name of Amazon and selling the same products at lower products but usually from the grey market.
The only one where I have seen it improve a store (in the UK) is Next where they allow other trusted fashion brands to sell through the store.
Despite trying to instill a customer-centric culture, as soon as Bezos let his foot off the gas, his company just isn't as customer obsessed. Or, they changed their definition of customer from the buyer to the seller. I dramatically lowered my buying from Amazon about 8 years ago, when I noticed that listings had reviews on items that were completely different than what was being listed. Apparently, sellers sell a kn…
Another mind boggling aspect of Amazon’s review system is that it categorises multiple products / variations under one. So if you want to buy products X with variations X1, X2 and X3- the review page for product X1 will also show X2, X3 ratings bundled together. You don’t quite know the rating of X1 individually. You can filter reviews out by the overall rating is the aggregated view. I can’t believe how this is help…
Reviews for Fagles's Iliad were combined with Pope's Iliad and Lattimore's Iliad and so on and so forth.
Navigation is also borked for books with many different versions - if you play around with the 'hardback', 'paperback', 'audiobook' buttons at the top of the page you'll find there's no consistency about what edition they lead you to.
A book sold and fulfilled by Amazon.
Amazon's online system kept pushing back the delivery date one week at a time, so it couldn't be canceled either online or by the phone drones.
After the second delay I just went to a local bookstore and bought it right there.
When the book from Amazon finally arrived, I took it straight to Whole Foods for a refund.
Despite trying to instill a customer-centric culture, as soon as Bezos let his foot off the gas, his company just isn't as customer obsessed. Or, they changed their definition of customer from the buyer to the seller. I dramatically lowered my buying from Amazon about 8 years ago, when I noticed that listings had reviews on items that were completely different than what was being listed. Apparently, sellers sell a kn…
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Amazon broke in 2020, when most shopping went online. It never recovered. I doubt it ever will. Trust takes a long time to earn, and a little bit of time to break. I had four or five incidents on Amazon, cancelled Prime, and I doubt it will ever make business sense for Amazon to get me back. I do think there's a place for a competitor to Amazon right now which looks more like the old Amazon. Starting one would be sup…
> Amazon broke in 2020 nah. jassy taking the reigns in 2021 is when the nosedive began.
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Man, I don't think this co-mingling thing was big or existed when I moved to a country that Amazon doesn't ship to directly almost 6 years ago. Reading about it on HN makes me feel fortunate. I can't recall ever running into something like this back then.
Amazon broke in 2020, when most shopping went online. It never recovered. I doubt it ever will. Trust takes a long time to earn, and a little bit of time to break. I had four or five incidents on Amazon, cancelled Prime, and I doubt it will ever make business sense for Amazon to get me back. I do think there's a place for a competitor to Amazon right now which looks more like the old Amazon. Starting one would be sup…
If walmart plays their cards right, they can do it (I mean they did acquire Jet). Unfortunately they also seem to be OK with becoming a dropship frontend for aliexpress
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I recently had a similar experience with Amazon. I bought a pair of AirPods but didn’t like them, so I returned them the next day. Amazon confirmed they’d received the package, but when the estimated refund date passed, I got a message saying they needed more information. When I contacted customer service, they told me I had to send them a copy of my ID to process the refund. I was really frustrated; I’ve had this ac…
Amazon is in a hard spot with this stuff. They have massive problems with refund fraud, where people buy things and returning fake or used items in the box. Asking for ID is one way they try to spot people who are engaged in this activity repeatedly. When you refused to show your ID and did a chargeback, you did the exact same thing actual fraudsters end up doing, and of course they need to fraudulent accounts as oth…