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Tesla workers shared sensitive images recorded by customer cars

reuters.com

321–330 of 521 posts

Re: Tesla workers shared sensitive images recorded by customer cars

#321
post #301

Seems like a lot of commenters came away from this article thinking that Tesla employees are seeing and sharing images from inside the car? Because that’s not what was reported, and it’s not what happened. But they certainly didn’t go out of their way to make that clear. If the car drives past someone who is naked, the cameras record it, and the driver has opted in to data sharing, then someone on Tesla’s labeling te…

> thinking that Tesla employees are seeing and sharing images from inside the car?

It's worse! The cars recorded videos (while off) of private residences, garages etc. The lead quote is "we could see them doing laundry and really intimate things. We could see their kids"

If that doesn't cause you concern, I don't know what would.

Re: Tesla workers shared sensitive images recorded by customer cars

#322
post #301

Seems like a lot of commenters came away from this article thinking that Tesla employees are seeing and sharing images from inside the car? Because that’s not what was reported, and it’s not what happened. But they certainly didn’t go out of their way to make that clear. If the car drives past someone who is naked, the cameras record it, and the driver has opted in to data sharing, then someone on Tesla’s labeling te…

As the other comment suggests. It`s worse.

Just completely unprofessional. Like school children level. Which makes sense considering the CEO.

Imagine the same scenario with your security cameras.

Re: Tesla workers shared sensitive images recorded by customer cars

#323
post #67

Wanted to get Model Y in the past. Nice comfy car, huge backseat and… a camera filming inside the car. Thanks no. Apparently for drowsiness detection, but I am not buying it. Time of flight camera staring at the driver’s face is kinda normal in car industry. Not a normal color camera filming everything and streaming somewhere like Tesla does.

The camera feeds are processed entirely locally in the car and not streamed anywhere. You can optionally opt in to share certain data with Tesla if you want to, but it's not required.

Re: Tesla workers shared sensitive images recorded by customer cars

#324

Reminds me of the time I bought lunch at work, and a colleague told me exactly what I bought and how much I paid for it. I called him out and said it was a lucky guess, and then he proceeded to tell me my entire payment history for the past 2 days. Turns out when I was buying lunch, he was on the phone with a friend who worked at Paytm and that guy gave away my transaction history for shits and giggles. My trust in p…

What you must understand is that this is human nature not "private companies." When I was in high school I had a friend who worked at one of those 1-hr photo processing places. People would bring their film in to have prints made. And there were no small numbers of "intimate" photos on those rolls of film. Yes even in the days of film cameras, people took photos of themselves in sexual situations. Of course my friend…

When I was working for [blank] cellphone carrier we had a competing carrier fire their entire phone repair/support staff in the area because they were keeping a USB hard drive stash of nudes. Tech support staff would pass it from store to store and dump whatever nudes they'd collected from customer phone repairs that week. I don't remember how they got caught.

I had to come down on multiple tech staff at our own store for digging around in photos anytime a hot woman came in with a phone.

Rare occasions we had this one older women that would ask us to transfer photos every year to her new phone and to "verify personally that every photo had been moved." Of course the majority of the photos would be her naked selfies or what seemed to be swinger parties. I've got a 65yo woman in a cowboy hat only seared into my brain because I was the first tech to deal with her kink of having people look through the photos.

Re: Tesla workers shared sensitive images recorded by customer cars

#325
post #207

Earlier quoted context omitted.

Amazon terminates you just for looking up someones order history beyond the need-to-kmow basis to solve a certain CS ticket. And rightly so. Well, Amazon doesn't like unions neither.

Amazon audits the use of the order database. As do banks for deposit information. As do google for looking up the contents of what's in someone's drive, etc, etc. We've come to expect privacy as a first class right. That's why turning a customer's potentially embarrassing action into an internally shared meme feels like an extreme violation.

I’ve worked at three large tech companies and before that did medical research for a bit. Every large tech company treated actual content with respect and tried to prevent unnecessary access, not just through policy, but with tooling. The nature of medical research is that you don’t have the means to build tooling for every little thing, so they compensated by constantly reminding us of the constraints and cultivating a culture of respecting the data (which was anonymized) - nobody would even think to joke about this type of thing.

There’s no excuse for a big company like Tesla to not protect data. And there’s a big difference between turning a blind eye to a culture of abusing access/not working to prevent unnecessary access, and what will likely happen here where a handful of people are sacrificed after the fact because it generated bad publicity.

Re: Tesla workers shared sensitive images recorded by customer cars

#326
post #97

Call me paranoid, but this is one of the reasons I'm still driving my '95 Volvo, the smartest thing in that vehicle is the box with relays.

Privacy is important but safety is too. It’s a big difference between a Tesla model y and a 95’ Volvo in case of an accident. I don’t mean you should drive a Tesla, but personally I value more my life than my privacy.

Re: Tesla workers shared sensitive images recorded by customer cars

#327
post #234

It's not clear from the article that this footage was from the cabin camera. Filming garages should be off limits, but footage from public roads and parking lots doesn't seem as outrageous.

It's pretty clear from the article these cars recorded private property and "intimate" settings - it's the lead quote.

Re: Tesla workers shared sensitive images recorded by customer cars

#328
post #231

Earlier quoted context omitted.

Let's assume it's true: a Paytm employee acted negligently. Not negligently - maliciously. The employee knew exactly what they're doing, that it was "wrong" in any conventional sense -- and most likely a huge liability to their career and reputation if it got found out.

Working in a call center isn't a "career".

I would say any position with upward movement possible is a career.

If you go from grill station to manager at McDonalds, that's a career.

Re: Tesla workers shared sensitive images recorded by customer cars

#329
post #9

Earlier quoted context omitted.

You can opt out of uploading anything to Tesla, but sharing is on by default.

Are these 2 different things? (uploading vs sharing) Where are the settings for those?

Settings > Software

There is a Privacy section with a big button “Data Sharing”

It pops up a large dialog box which says the following;

“We are working hard to improve autonomous safety features and make self-driving a reality for you. You can help Tesla in this effort by sharing diagnostic and usage vehicle data. This data includes short video clips, using the vehicle’s external cameras to learn how to recognize things like lane lines, street signs and traffic light positions. The more fleet learning of road conditions we are able to do, the better your Tesla’s self driving ability will become.

We want to be super clear that the diagnostic and usage data such as short video clips are not linked to your vehicle identification number. In order to protect your privacy, personal information is either not logged at all, is subject to privacy preserving techniques, or is removed from any reports before they’re sent to Tesla. You may enable or disable the collection of this data at any time

Do you agree to allow us to collect this data?

Yes. No. Ask each drive.

Then there are additional sections concerning the interior cabin camera, and concerning navigation and traffic.

I believe all these sections are OPT-IN, I recall getting prompted about sharing interior cabin data after the software update that enabled it, and having the selection be blank to start, but I may be misremembering.

Re: Tesla workers shared sensitive images recorded by customer cars

#330

Yikes. So turning private images into memes and posting them internally isn't a fireable offence but union talk is? Such impeccable standards for conduct.

Let's wait and see if these employees get fired, this just broke. Typically an investigation happens. Reminds me of the Uber Christmas party story where they had things like this on a projector

Big difference between taking action only after it generates bad press vs clamping down on it well before.
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