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CrashPlan is exiting the consumer market

blog.code42.com

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Re: CrashPlan is exiting the consumer market

#321

Post by godzillabrennus »

rdtsc wrote: post #119
5_minutes wrote: post #33

I actually have 3 Crashplan for Families under my hands. My mom and dads iMacs is one of them. This is literally easy money for Crashplan. But the price would double to move them to the new Small Business plan. What I liked about Crashplan, besides the unlimited space was that if files would get deleted, and you would find out about it 3 months later, you could recover them. With Backblaze, which is mentioned here, y…

Also works on Linux which Backblaze doesn't. I have Ubuntu on all the family and some extended family machines and using Crashplan currently. Anyone can recommend if a good backup alternative that works on a Linux (desktop)?

https://www.cloudberrylab.com

These guys have a fantastic tool for rolling out a backup plan using storage that makes sense for your needs.

Re: CrashPlan is exiting the consumer market

#322

Post by tomduncalf »

ghostly_s wrote: post #305
tomduncalf wrote: post #70

Earlier quoted context omitted.

WTF. This sucks, my main use case for Crashplan is downloading files that I long ago deleted (or left on an old machine), or downloading stuff from old external hard drives (which Backblaze also doesn't support). I might just suck it up and pay the small business price.

Sounds like you're not using their backup service as a backup service, then, and perhaps part of the reason why they've discontinued it.

To my mind, keeping copies of old, deleted files is an important part of a backup. Just to be clear, I wasn't using crashplan as a kind of media file store or anything - their restore experience was far too clunky for me to bother with that!

I'm more concerned about old files I've accidentally or deliberately deleted that I later turn out to need.

Anyway, my storage requirements are pretty low (probably 1tb) so I'm going to look into solutions like B2 with Arq (along with my existing Time Machine).

Just frustrating to have to go through all this!

Re: CrashPlan is exiting the consumer market

#323

Post by mathw »

Well I had only just finished my first CrashPlan backup set, so thanks a lot Code 42.

The software's horrendous on Linux anyway, it just seemed like my best option.

Now what?

Guess I'll have to write my own. Unless someone's got something supporting cloud backup that's better than Duplicity that I've not heard of.

Re: CrashPlan is exiting the consumer market

#324

Post by adamhepner »

Thespian2 wrote: post #287
x0x0 wrote: post #270

Earlier quoted context omitted.

arqbackup.com will do windows and mac; you pay for your own S3/gc data usage. It allows you to (1) black/white list; (2) encrypt client side; (3) use s3/gcp/your own nas; (4) schedule on demand. I guess the reason for CrashPlan bailing on the home market wasn't just people trying to store 20T of movies, but also just the support needs. The economics of providing end-user support on $60/year plans is horrific. Note th…

x0x0 not quite. $6 to $10 a month would be acceptable to me, but its now $10 a month per device , where before it was $6 a month for a "family" of up to 10 devices. That's the real cost increase problem. I'm still only one customer, with almost no support burden, but the price to go to office version is substantially different for multiple machines.

Exactly. The short list for my family was: me, my wife, my mother, father, sister, and mother-in-law. 6 users under one plan, also using each other's computers as targets, because the connection speed at my parents' is atrocious. So now, instead of 6$ total, which I could just sweep under a rug and call it a day, I'd have to pay 10x that - or bother getting money from them, because none of them want to bother managing their own backups. Hell, my parent's couldn't even been bothered to stick an USB HDD every once in a while.

This seriously sucks, especially that I now have to find a new solution, deploy it remotely on multiple PCs, and they'll all have to suck it up for another couple of weeks if not months when everything reuploads to the new solution.

As for me - even if I migrate to new solution, I'd still effectively loose the versioning. This is a serious bummer!

Re: CrashPlan is exiting the consumer market

#325

Post by matteocontrini »

mikevm wrote: post #146

I don't understand all the whining in this thread. Their new offer is pretty unbeatable: Back up for free until the end of your current CrashPlan for Home subscription, then enjoy a 75% discount for your next 12 months. After that, CrashPlan for Small Business costs $10 per device each month. So after the first discounted 12 months it will only cost $10 per backed up device. And you get: * Unlimited storage * Unlimit…

That's a business plan, not for individuals. You'll have to give details about your company, so if you don't have one...

Re: CrashPlan is exiting the consumer market

#326

Post by DelightOne »

magicalhippo wrote: post #293
DelightOne wrote: post #284

Earlier quoted context omitted.

Are you allowed to go with the business plan without having a business? What do you put in as company name then?

Another bummed out Crashplan user here. They offer account migration[1]. Of course you then have to pay per computer, and you lose the computer-to-computer backup feature. [1]: https://www.crashplanpro.com/migration/

Yes! It says enter company name. Question is how to proceeed there cause it is for my family and no company.

Re: CrashPlan is exiting the consumer market

#327

Post by azag0 »

rdtsc wrote: post #119
5_minutes wrote: post #33

I actually have 3 Crashplan for Families under my hands. My mom and dads iMacs is one of them. This is literally easy money for Crashplan. But the price would double to move them to the new Small Business plan. What I liked about Crashplan, besides the unlimited space was that if files would get deleted, and you would find out about it 3 months later, you could recover them. With Backblaze, which is mentioned here, y…

Also works on Linux which Backblaze doesn't. I have Ubuntu on all the family and some extended family machines and using Crashplan currently. Anyone can recommend if a good backup alternative that works on a Linux (desktop)?

I use rsync [1] to backup my laptop to my server twice an hour. (Hard-linking files that already exist in previous images.) Then another script [2] on the server prunes old backups every night.

[1] https://gist.github.com/azag0/187174485a35a70d9d1d79c8533a6b...

[2] https://gist.github.com/azag0/b975c8a1935db29376e20926404d00...

Re: CrashPlan is exiting the consumer market

#328

Post by simonh »

j45 wrote: post #313
simonh wrote: post #289

Earlier quoted context omitted.

I agree it's a concern. If you're in a Mac I'd recommend doing time machine backups as well. I consider those my first resort backups for file recovery and such. My Backblaze backups are a worst case scenario, belt and braces off site option. Even my time machine backups only go back about a year though due to capacity limitations on the backup drive. My most critical files are also on Dropbox, which I know isn't rea…

Agreed, it's not a backup if it only exists in one form, or one space. After purchasing the eventual death and exit of your 10th or 15th laptop, you kind of want to spend less time doing those transfers, especially with complex installs that can't be trivialized to the cloud. For Mac users, I like the backup practice of using two drives in two locations, Time Machine for incremental backups, and Carbon Copy Cloner fo…

I don't have bootable backups at the moment but it does sound like a good idea. I'll look into that, thanks.

Re: CrashPlan is exiting the consumer market

#329

Post by lsaferite »

duskwuff wrote: post #168
freeone3000 wrote: post #113

Earlier quoted context omitted.

It's not "abuse" if you claim it's unlimited and people use it as if it were.

It is abuse, however, if you sell a service as a backup, and people use it as primary storage (e.g, by running backup/restore cycles to store and retrieve files). I don't know if people were doing this, but given some of the silly things I've heard of happening on other backup services, I wouldn't be surprised.

It's not abuse if you are following the TOS though. So if you want to classify it as abuse you need some objective measurement for what is acceptable use or not. 1 restore a month? 10? 100? You have to have a documents AUP before you can call some usage pattern abuse.

Re: CrashPlan is exiting the consumer market

#330

Post by lsaferite »

DelightOne wrote: post #326
magicalhippo wrote: post #293

Earlier quoted context omitted.

Another bummed out Crashplan user here. They offer account migration[1]. Of course you then have to pay per computer, and you lose the computer-to-computer backup feature. [1]: https://www.crashplanpro.com/migration/

Yes! It says enter company name. Question is how to proceeed there cause it is for my family and no company.

d/b/a
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