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CrashPlan is exiting the consumer market

blog.code42.com

261–270 of 348 posts

Re: CrashPlan is exiting the consumer market

#262

ok. ::signs up for business account:: CrashPlan has worked great. Not moving away from a working technical solution I already pay for. The delta between now and the new cost is pretty small; maybe $5-7 / mo. meh

The big difference for me is that the old family plan supported 5 devices, the business plans are all per-device. If I back up 5 computers with the business plan this costs $600/year vs. $150/year.

Re: CrashPlan is exiting the consumer market

#263

I recently had evaluated my entire backup plan and CrashPlan was evaluated as a possible change. It was one of two finalists I was debating between. Boy am I glad I didn't go with them. I understand that they will not just cancel the existing users and are only preventing new customers from signing up. But let's be real. We know what this means. It means they will not be giving the individual consumers in any sort of…

And who was the other finalist?

Re: CrashPlan is exiting the consumer market

#264

So what's a good Linux consumer solution? We here are all capable of rolling our own hacks, sure. But I want a good clean friendly product I don't have to configure or think about. The real challenge in these things is the UX for restoring files. (For home-grown options, I've been using rsnapshot for years. But it really works best on a local disk and the rsync-over-ssh hacks I've done are the opposite of "clean cons…

I don't think I'd call it a "consumer" solution really, but it works very well, once you set it up.

rsync.net

It's not the cheapest either, but I never had issues when I was using them.

Re: CrashPlan is exiting the consumer market

#265
post #75
post #57

Earlier quoted context omitted.

Duplicity [1] is a free software project that creates incremental backups and encrypts them using GPG. It can use Backblaze B2 [2] as a remote synchronization option, which when I looked at options last year was also the cheapest cloud storage provider anywhere (if this has changed, let me know!). Duplicity also supports a very wide array of other cloud storage services if you'd like to use another one [1]. The kille…

While it works well, Duplicity is rather slow and only supports expensive full-incremental-full backup cycles. Modern incremental-forever backup tools like borg[1] (fork of Attic[2]) are much faster since they are based on block hashing, which also gets you deduplication for free. Basically, a backup is a set of hashes - this means that you can selectively delete or retain old backups without having to merge them. I…

For the "cheap" part one'll probably need a system that has erasure coding and can survive partial outages.

E.g. if one backs up to hubiC, OneDrive and Google Drive, with a RAID5-like redundancy, they can have just 33% overhead and still be sure shall any of those vendors discontinue the service or suffer a failure, their data would be still safe. Some call that RAIC - Redundant Array of Inexpensive Clouds.

git-annex and Tahoe-LAFS do this, but they're not actual backup solutions.

Re: CrashPlan is exiting the consumer market

#266

Earlier quoted context omitted.

I just want a simple, predictable flat fee, not a pricing guide ... https://help.backblaze.com/hc/en-us/articles/217667478-Under...

There is a calculator on this web page: https://www.backblaze.com/b2/cloud-storage-pricing.html (Scroll down to "B2 Cost Calculator") If you type in the size of your hard drive, that will be the "predictable bill" you will get each day.

just make a client front-end for Linux, please! there’s literally dozens of us who would pay for the privilege.

or let us pay what the Mac and Windows users do for whatever frontend we want. switching everyone over to the B2 protocol is one thing, but making us pay more for the privilege of doing the same backups your Windows/Mac users do is another.

Re: CrashPlan is exiting the consumer market

#267

Oh the irony. At my last job, we setup 3-4 salesperson's laptops on a CrashPlan consumer account. Once we hit the storage limit, we'd buy another account, and then add a couple more laptops to it. It was marginally cheaper than buying the small business plan and WAY less of a headache. It was such a shortsighted way of setting things up and a pain to administer. We're talking $10/month for salespeople that are paid 6…

I considered doing that for a small non profit -- but realized I really didn't want the employees to be able to restore/see each other's data.

The business plan has isolated accounts.

Re: CrashPlan is exiting the consumer market

#268
post #89

Earlier quoted context omitted.

It's pretty clear in the comments here that all efforts other than solving the 30 day file retention limit are going to be a waste of time until you address this. It simply reduces the utility of the product to the point that you need yet another product that will almost inherently render yor product unnecessary. Until you address this, I can't reason investing time, processor performance, or the tiny monthly payment…

> all efforts other than solving the 30 day file retention limit Trust me, that message has come through loud and clear! :-) We are going to do some analysis to see if we can afford it, but we'll need at least a week or two to figure that out.

If you find that significantly expanding the retention limit doesn't fit within the current pricing structure (as I expect it wouldn't given how competitively priced Backblaze is), consider offering it as an add-on feature, as Dropbox does with Extended Version History (+$40/yr for 1-year retention of deleted files).

Re: CrashPlan is exiting the consumer market

#269

Like many in this thread, I'm here looking for alternatives. CrashPlan was sufficient for my family needs, and none of the other services I looked at hit the same sweet spot. Slow, saturated uploads, and their bloated client were tolerable for what I was paying, and what I got. We've got a few mentioned replacement possibilities scattered in the comments and replies below, but I'd like to put forth my "asks" for solu…

I think https://www.spideroak.com fits your list (specifically "One" which is their consumer solution/app). I'm a happy user who's had an account with them for years (it costs me under $10/month iirc). It has/supports: * Windows, Mac, Linux, iOS and Android * Lets you share your quota across unlimited machines/devices * Lets you whitelist/blacklist folders & files to be backed up (by pointing and clicking and/or by s…

I've tried Spideroak and I really tried to like / use it, but it never worked very well, feels unfocused and a bit unfinished.

I'm probably going to just move my photos to Dropbox (I know, its not a backup program, but it works and is very simple to deal with)

Re: CrashPlan is exiting the consumer market

#270

Like many in this thread, I'm here looking for alternatives. CrashPlan was sufficient for my family needs, and none of the other services I looked at hit the same sweet spot. Slow, saturated uploads, and their bloated client were tolerable for what I was paying, and what I got. We've got a few mentioned replacement possibilities scattered in the comments and replies below, but I'd like to put forth my "asks" for solu…

arqbackup.com will do windows and mac; you pay for your own S3/gc data usage. It allows you to (1) black/white list; (2) encrypt client side; (3) use s3/gcp/your own nas; (4) schedule on demand.

I guess the reason for CrashPlan bailing on the home market wasn't just people trying to store 20T of movies, but also just the support needs. The economics of providing end-user support on $60/year plans is horrific. Note that all Crashplan really did was increase cheapest plan from $6 to $10/mo...

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