Live data from Hacker News

Deliveroo users are getting defrauded

newstatesman.com

311–320 of 354 posts

Re: Deliveroo users are getting defrauded

#311

Earlier quoted context omitted.

> I've started using privacy.com Which is US only. Is there anything like it for the UK?

You can use Curve https://www.curve.app/

While Curve is indeed an excellent service, transactions made through it are not covered under section 75. See here: https://support.imaginecurve.com/hc/en-gb/articles/213620489...

Re: Deliveroo users are getting defrauded

#312

Earlier quoted context omitted.

Remember part 2 of that section: "establish the likelihood and severity of the resulting risk to people’s rights and freedoms. If it’s likely that there will be a risk then you must notify the ICO;" So if it's a small irrelevant website, there isn't likely to be a high or severe risk to that "breach", so they should be ok. In terms of options, I think there are more, mostly around sites getting more sophisticated at…

'So if it's a small irrelevant website, there isn't likely to be a high or severe risk to that "breach", so they should be ok.' To be clear, no website, depending on passwords alone, can know if an access was authorized by the person who is the subject of the account. Therefore, it would seem that the only sites that can use password-only authentication without risk are those that hold no personal information about t…

>> According to your own interpretation of the law

Look, I am not a laywer, and I am happy for someone to correct me here, but this is the wording of the law:

"A personal data breach means a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data."

Is there anything in that sentence that means a successful credential stuffing attack would not fit the criteria?

Re: Deliveroo users are getting defrauded

#313
post #230

Earlier quoted context omitted.

I haven't found the occasional card replacement to be a pain, but I have two or more credit cards at any time.

It's not just being without, is updating all other services that are tied to your card. Now I personally don't let third parties store my cards, but it's quite common in this day and age of saas everything

Oh, that's true. I guess I just don't have that many 3rd party services regularly billing my credit card without prompting for a specific one to bill. I've only had to replace two credit cards over about 10 years, though.

Re: Deliveroo users are getting defrauded

#314
post #209
post #99

Earlier quoted context omitted.

I do not use Deliveroo but what sounds like something similar in my area. I live 20 minutes outside of a small town in Norway and the restaurants/kebab shops don't generate enough take-away business to provide this service themselves. There is another company that does that for them and services all making take-away possible at all. Now this company actually operates with a time guarantee, that is if the food is not…

genuine question, how can food stay warm/fresh if you have to drive 20-30 minutes with it? how often do you get the food cold?

They have special thermal packaging. Usually when I get the food it's so hot I have to wait a bit before eating it :)

Re: Deliveroo users are getting defrauded

#315
post #4

I can't understand this fraud - surely getting something delivered to your door is the silliest way to defraud something? Also what are they doing with the £100s of takeaway food they are ordering? I must be missing something here.

From my experience with Deliveroo, you can pretty much order at any address, wait for the delivery person at the doorstep and retrieve your order without actually living there.

Standard practice at university. Everyone just had a generic , Selwyn College, Cambridge address, so you'd just meet them at the main gate. Rarely checked ID (non-Deliveroo).

Re: Deliveroo users are getting defrauded

#316

Earlier quoted context omitted.

I don't thinks it's old fashioned. Not being lazy and having a conscience is enough to avoid them. Although those things are going out of fashion quite fast.

> having a conscience What does having a conscience have to do with whether or not you use a food delivery service?

I think a lot of people object to the labour practices of most if not all of the food delivery services; this isn't particularly new news. In Australia the drivers/riders are not treated or paid very well and there is considerable controversy about whether they are really employees vs contractors.

I'm surprised that this hasn't occurred to you already at least as an issue for someone (not necessarily you, or, for that matter, me). Still, this given that this is a thread where things like "food delivery" need to be explained from first principles, I shouldn't be too surprised.

Re: Deliveroo users are getting defrauded

#317

Perhaps worth mentioning, since it's nowhere in the article, that the first thing to do is not to spend hours on the phone with Deliveroo (or whoever else) but to call your bank to report the transactions as fraudulent and to block your card. That will probably get you a refund quicker (the transactions will likely be held until clarified) and will stop any further fraud. As for Deliveroo's support team... Not very g…

This is basically the sole "feature" of credit cards I value. Any time I'm buying something from somewhere that might act poorly, I use a credit card for the free leverage I have in a disagreement. Had an old phones screen repaired at a store inside a Walmart. They fixed it but half the screen had no touch capability. They were highly resistant to doing anything about it until I said I would just do a charge back. To…

all repair shops inside Walmarts are either Cellairis or iFix&Repair franchises. A quick call to parent company would have resolved it too.

Re: Deliveroo users are getting defrauded

#318

Earlier quoted context omitted.

Good suggestion. There's definitely a series of steps to go through before any time consuming and expensive lawyering up is needed.

Small claims court often does not require a lawyer. But yeah, the general process of "document things and escalate using said documentation to people whose job it is to make sure expensive lawsuits and regulatory actions don't happen" is an excellent choice.

Oh, I know, I said that in my other comment: where I am, it requires little more than filling out the claim form and paying the fee (and giving them more info if requested). Its only if you want to appeal that you may need a lawyer, or if you want to sue in a normal court. I just meant that there’s a bunch of steps you can do, including small claims, before needing a lawyer.

Re: Deliveroo users are getting defrauded

#319

Earlier quoted context omitted.

This is basically the sole "feature" of credit cards I value. Any time I'm buying something from somewhere that might act poorly, I use a credit card for the free leverage I have in a disagreement. Had an old phones screen repaired at a store inside a Walmart. They fixed it but half the screen had no touch capability. They were highly resistant to doing anything about it until I said I would just do a charge back. To…

This is also the reason why creditcards are so ridiculously expensive. But then is there literally any alternative payment method in the US that does not involve a creditcard? It seems like the US banking system has just not invented anything in the last 30 years. Its not rocket science: money from my bank account to Deliveroo's bank account in (near) real time.

This is a peculiarly US phenomenon. Much of the UK, EU, Aus etc are much more willing to adopt new payment technology. (Can't speak for the non English speaking world but obviously China is way ahead)

Surprisingly the US is much harder to convince. Ask people under 30yo in Aus or the UK when they last wrote a cheque, and the answer "what's a cheque?" is likely the response. Signing for a payment, magstripe, even using a PIN is mostly a distant memory.

Re: Deliveroo users are getting defrauded

#320

Perhaps worth mentioning, since it's nowhere in the article, that the first thing to do is not to spend hours on the phone with Deliveroo (or whoever else) but to call your bank to report the transactions as fraudulent and to block your card. That will probably get you a refund quicker (the transactions will likely be held until clarified) and will stop any further fraud. As for Deliveroo's support team... Not very g…

This is basically the sole "feature" of credit cards I value. Any time I'm buying something from somewhere that might act poorly, I use a credit card for the free leverage I have in a disagreement. Had an old phones screen repaired at a store inside a Walmart. They fixed it but half the screen had no touch capability. They were highly resistant to doing anything about it until I said I would just do a charge back. To…

A related tip, given to me by a Capital One rep when my card was compromised: get a second card (which has a different number) that you use just for automatic payments. Then when your “regular” card is compromised by a restaurant, skimmer, or shady online vendor, you don’t have to notify your autopay accounts, since your autopay card is unaffected.
Post reply on HN