Atlassian moving to cloud-only, will stop selling server licenses • Hacker News Board

Re: Atlassian moving to cloud-only, will stop selling server licenses

#301

Post by thewebcount » Fri, Oct 23, 2020, 5:33 AM UTC

RikNieu wrote: post #294

thewebcount wrote: post #103

I can't imagine our management will be happy about this. We have server licenses and I don't think we'll be willing to turn our data over to their servers. On the other hand, this is great for me because I pretty much hate using all of these products. If this gets my company to stop using them, I will be so happy.

"If this gets my company to stop using them, I will be so happy." What specifically sucks about Jira and Confluence?

Just about everything. For Confluence, it's a complete mess. I can't find anything. When I log in, it shows me a page of irrelevant crap. It's something like "everything anyone in your group of hundreds of employees has written in the last 24 hours." So there's literally never been a single useful thing on the page after login. When I want to see the list of everything I've ever written, it only shows me the last month's worth. That important document that I need to update once a year? If I didn't "favorite" it, I have to use the search box and search the entire set of documents in my very large group. The text editing steals important keys for OS-wide functions. If you use Cmd-F to find something, instead of the browser's find feature coming up, Confluence steals it and puts up a much less useful find feature that doesn't actually find everything I need it to. I could go on for days about how awful Confluence is.

I don't use Jira as much, but as far as I can tell, everything that comes out of Jira is incomprehensible. I get lots of emails from its CI system, and they never have any useful information. It might indicate that a build failed or some warning was present, but it doesn't say what in the email, and there's no link I can click on to take me right to the logs. I mean there's a link, and it shows me something that looks like a log, but I can't find the actual parts where it built our product or what the errors or warnings were. It's basically just a web page of terminal output. No formatting to make it more readable, etc. Why not just send me the log if you're not even going to format it? It's so bizarre.

Re: Atlassian moving to cloud-only, will stop selling server licenses

#302

Post by manicdee » Sat, Oct 24, 2020, 8:43 PM UTC

ec109685 wrote: post #226

waste_monk wrote: post #173

Earlier quoted context omitted.

The minimum seating for datacenter products is 500 users, with corresponding purchase and maintenance costs. It's simply not viable for small businesses who are unable to move to the cloud. For example, if my employer (for whom the use of cloud hosted service is simply not possible) wanted to keep using Atlassian products, moving to datacenter would cost us many thousands of dollars more per year in maintenance while…

Is all that work worth saving 40k a year? https://www.atlassian.com/licensing/future-pricing/data-cent...

For some beancounters, the fact that that $40k opex turns into $400k in salaries used for non productive purposes is invisible.

Re: Atlassian moving to cloud-only, will stop selling server licenses

#303

Post by lixoaqui » Tue, Oct 27, 2020, 4:58 AM UTC

People are forgetting a very important point: server allows for more customizations/addons than cloud.

It’s not just because companies want their data on prem. In my case it’s just because the level of costumization we want for confluence.

Customer has money but it’s very hard to justify paying so much for the data center version.

Really bad move from a company so invested in worsening their products over time.

Re: Atlassian moving to cloud-only, will stop selling server licenses

#304

Post by pintxo » Thu, Oct 29, 2020, 10:23 PM UTC

confluence_perf wrote: post #272

ratherbefuddled wrote: post #271

Earlier quoted context omitted.

I think you are taking entirely the wrong approach here. Pressing refresh on the front page causes TWO HUNDRED AND SIXTEEN requests for about 7MB of resources. The only meaningful content on this page is a list of 20 or so links. You don't need customer feedback here, you need some basic engineering principles and a tiny bit of pride.

Hi ratherbefuddled, Thank you for the insight. We are definitely working on generalized efforts to make 'most/all/everything' faster (including speeding up the app overhead), but those types of projects unsurprisingly take a little longer to finish. On the other hand, specific user feedback might be 'the most annoying thing to me is that pages with Links load slowly, I need the links to load earlier because of X', or…

Your response seems to show the problem. Trying to add little quick fixes might sound reasonable from a business perspective, but it's not going to help on the tech side. If anything it's going to make matters worse.

Re: Atlassian moving to cloud-only, will stop selling server licenses

#305

Post by confluence_perf » Tue, Nov 03, 2020, 6:52 PM UTC

pintxo wrote: post #304

confluence_perf wrote: post #272

Earlier quoted context omitted.

Hi ratherbefuddled, Thank you for the insight. We are definitely working on generalized efforts to make 'most/all/everything' faster (including speeding up the app overhead), but those types of projects unsurprisingly take a little longer to finish. On the other hand, specific user feedback might be 'the most annoying thing to me is that pages with Links load slowly, I need the links to load earlier because of X', or…

Your response seems to show the problem. Trying to add little quick fixes might sound reasonable from a business perspective, but it's not going to help on the tech side. If anything it's going to make matters worse.

Hi pintxo,

Thanks for the consideration - we are working on big fixes as well, but can't share information about those until we are closer to shipping. In the mean time we're open to suggestions and feedback of all types.