Live data from Hacker News

DoorDash Outage

doordash.com

31–40 of 46 posts

Re: DoorDash Outage

#31
post #18

Lol I'm actually kind of surprised by the amount of hate in the comments. I've been a fan of their service and have accepted the fact that the extra price I pay is for the cost of convenience -- and to avoid my terrible cooking. In any case, hugops to the team.

It's not about the price YOU, the customer pay. It's about the scumbaggery that these lowlives perpetrate on restaurant owners. The best one is how they impersonate the restaurants online, hijacking their online presence and setting up fake numbers as the restaurants' own.

Never use food-delivery services. Not only are they scammers, but they (and this is first-hand observation) mess with, eat, or take your food into a public shitter.

Re: DoorDash Outage

#32

Earlier quoted context omitted.

now i'll pay more on all 5 different fee's and a probably even a markup on every menu item... Yay doordash!!

I tried switching to Postmates today and was presented with 5 different fees including taxes, only 1 of which was actually covered by their subscription service. This is in contrast to Door Dash, which only had 3 fees (delivery, service fee, & taxes), which were mostly covered by their subscription. So I have to hand it to DD, despite all of their flaws with transparency, they're a more transparent about fee structur…

Their entire service IS delivery, so WTF is the "service" fee?

It's still an insulting rip-off.

Re: DoorDash Outage

#33

Earlier quoted context omitted.

now i'll pay more on all 5 different fee's and a probably even a markup on every menu item... Yay doordash!!

5 different fees plus unpredictable markups? What is this, a Comcast bill?

Or a TicketMaster purchase.

Re: DoorDash Outage

#34

I once explained to a co-worker that I live in a cabin in the woods. "So you hunt and fish and stuff?" "Nope." "So how do you get food?" "We have grocery stores in the country." One time I told an Uber driver that I live out in the country. "Wait, how do you get around?" "I drive." "Oh. Do you have your own parking spot?" "It's the country. Parking is everywhere." "And do you have DoorDash?" "Nope. No apps, no delive…

> It seems like urban people just don't grok how anything works outside the city.

Earnest question: is it possible that the people asking were genuinely curious?

And a follow-up: why should they grok your lifestyle?

People have a thousand different things they need to deal with on a weekly basis. Having a full understanding of how someone who lives a hundred miles away probably isn't high on the list.

Every time I've traveled and it's come up that I'm from Seattle people tend to ask me the same things: where is Frasier's apartment, how many Starbucks are there really, and do we all throw fish or is it just for special occasions. A coworker from Texas gets asked if they own a horse.

I guess my underlying question is how is this anecdote relevant? Maybe I am misreading but it feels, to me, like you're just having a go at "those silly urbanites", which, if I'm right, seems unfair. Do you know how to get from Queen Anne to Columbia City on King County Metro?

Re: DoorDash Outage

#35

Step 1) Withdraw cash Step 2) Search ‘delivery’ in your favorite maps app Step 3) Call whichever restaurant looks decent to you tonight and place an order Step 4) Receive delivery, give cash tip You’ll eliminate the middleman fees on both sides of the transaction while at the same time supporting the food businesses that are most local to you.

Amen. BUT, be aware that the delivery assholes often hijack restaurants' online presence and put up fake phone numbers that go to the middleman, not the restaurant.

Also some restaurants have apparently started contracting out some of their 'normal' deliveries to these entities, so it can be difficult to avoid them entirely even if you're deliberately trying not to do business with them.

Re: DoorDash Outage

#36

I once explained to a co-worker that I live in a cabin in the woods. "So you hunt and fish and stuff?" "Nope." "So how do you get food?" "We have grocery stores in the country." One time I told an Uber driver that I live out in the country. "Wait, how do you get around?" "I drive." "Oh. Do you have your own parking spot?" "It's the country. Parking is everywhere." "And do you have DoorDash?" "Nope. No apps, no delive…

> It seems like urban people just don't grok how anything works outside the city. Earnest question: is it possible that the people asking were genuinely curious? And a follow-up: why should they grok your lifestyle? People have a thousand different things they need to deal with on a weekly basis. Having a full understanding of how someone who lives a hundred miles away probably isn't high on the list. Every time I've…

#8 is the first step, I forget the next tho.

Re: DoorDash Outage

#37

I once explained to a co-worker that I live in a cabin in the woods. "So you hunt and fish and stuff?" "Nope." "So how do you get food?" "We have grocery stores in the country." One time I told an Uber driver that I live out in the country. "Wait, how do you get around?" "I drive." "Oh. Do you have your own parking spot?" "It's the country. Parking is everywhere." "And do you have DoorDash?" "Nope. No apps, no delive…

> It seems like urban people just don't grok how anything works outside the city. Earnest question: is it possible that the people asking were genuinely curious? And a follow-up: why should they grok your lifestyle? People have a thousand different things they need to deal with on a weekly basis. Having a full understanding of how someone who lives a hundred miles away probably isn't high on the list. Every time I've…

I find that extremely unlikely. From a simple read of GPs post, they are definitely in the right to judge and ostracize urban people. It's a shame that more free thinkers like him are slowly becoming eroded in our world, as I believe we'll truly miss something once the cabin people are all gone, probably due to DoorDash using urbanites.

Re: DoorDash Outage

#38

Earlier quoted context omitted.

Amen. BUT, be aware that the delivery assholes often hijack restaurants' online presence and put up fake phone numbers that go to the middleman, not the restaurant.

Also some restaurants have apparently started contracting out some of their 'normal' deliveries to these entities, so it can be difficult to avoid them entirely even if you're deliberately trying not to do business with them.

my local papa johns franchise outsourced its delivery to... doordash :-/

Re: DoorDash Outage

#40
post #18

Lol I'm actually kind of surprised by the amount of hate in the comments. I've been a fan of their service and have accepted the fact that the extra price I pay is for the cost of convenience -- and to avoid my terrible cooking. In any case, hugops to the team.

It's not about the price YOU, the customer pay. It's about the scumbaggery that these lowlives perpetrate on restaurant owners. The best one is how they impersonate the restaurants online, hijacking their online presence and setting up fake numbers as the restaurants' own. Never use food-delivery services. Not only are they scammers, but they (and this is first-hand observation) mess with, eat, or take your food into…

It's actually also about the price the customer pays. I've seen plenty of restaurants raise their prices across the board (even if you call them up yourself and order carryout) because DoorDash et al take such a high cut. It's one thing if only DoorDash orders were more expensive, but those fuckers made it expensive for all of us, even those that don't use DoorDash.
Post reply on HN