Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Logitech MX Products are incompatible with AirPods

support.logi.com

Post reply on HN
Print view View original

31–40 of 280 posts

Re: Logitech MX Products are incompatible with AirPods

#31

Post by aaronyarborough »

cjdoc29 wrote: post #26

Of all the years I've been reading HackerNews, this is the one that moved me to actually sign up. So I have three Intel-based MacBook Pros but of different model years - 2017 (15in), early-2019 (13in), and mid-2019 (16in). The mid-2019 16in MacBook Pro in combination with Logitech MX Mouse (Mac version) and AirPod Pros cause significant interference on the microphone. The result? I sound like a "robot" on Zoom calls.…

I also sound like a dalek - or so I'm told - when I use my AirPods while also using the MX Master 3 mouse and MX Keys via Bluetooth on my MacBook Pro 2019 16" model. I had a hunch it was Bluetooth interference in some form, but I didn't know exactly what was causing it...turns out it's my Logitech stuff!

Re: Logitech MX Products are incompatible with AirPods

#33

Post by AceJohnny2 »

AceJohnny2 wrote: post #23

It's not just Logitech's use of bluetooth. My Airpods also caused me lose wifi connectivity on my Macbook when using 2.4Ghz wifi (802.11n to an old Buffalo WZR-HP-AG300H/WZR-600DHP running OpenWRT [1]). The issue only happened when using the airpods, and only when using the 2.4Ghz network. Switching to 5ghz solved the issue, and I've since switched to wired. I was kind of stunned that Apple's own wifi was incompatibl…

Extra rant: I can't find my favorite keyboard, the MS Sculpt, in wired version, and have already had to replace it once due to, I suspect, wireless issues.

I like its ergo layout, key feel, and key travel distance [1]. I just bought a new one after the last one would become unreliable on keypresses, and I can't shake the feeling that it was just wireless performance issue, not actual key detection issue.

There appear to be no other keyboard with similar features, but wired (and I'm not up to modding it, as some have done).

I feel frustrated that Apple's keyboards have great wired/wireless connectivity and horrendous ergonomics, and ergonomic keyboards have terrible connectivity options.

(lol: just as I was typing this comment I've started having key issues on this new keyboard too, adding evidence that the previous one just had wireless issues.)

[1] don't get me started on mechanical devices! I actually tried a couple, and even got a Cherry Key sampler, and decided that they really weren't for me.

Re: Logitech MX Products are incompatible with AirPods

#35

Post by darkteflon »

sdflhasjd wrote: post #24
darkteflon wrote: post #16

Anecdata, but I’ve had a terrible experience with Logitech mice on all sorts of Macs over the years - both Intel and Apple Silicon. Bluetooth is almost always a non-starter. The Unifying dongle works, but you’ll need to keep it physically close to the mouse. Unfortunately, Logitech also makes my favourite mouse - the light-weight G Pro X wireless. Their software is atrocious, too. Steermouse to the rescue, thankfully…

More anecdata, but I think this is a more general Apple problem rather than Logitech, I always had very poor performance with non-Apple BT devices with Macs - devices that work fine with a range of other computers.

Yeah, I’d bet that’s equally possible. I wire most of my peripherals because Bluetooth just seems perennially flaky. Mouse and AirPods are the exception.

Re: Logitech MX Products are incompatible with AirPods

#36

Post by SECProto »

LeoPanthera wrote: post #3

To summarize: If you use a Logitech bluetooth device, it creates enough interference that high-bandwidth products like the Airpods will not function correctly. If you switch the Logitech device to use their "unifying" adapter, which doesn't use bluetooth but a different proprietary wireless protocol, the problem goes away. Logitech acknowledged the problem about six months ago but thus far have deflected any further…

My favourite part about wires is that there's never interference or poor connectivity. Aux headphones, ethernet cables, wired mouse and keyboard - all so much more painless.

Re: Logitech MX Products are incompatible with AirPods

#37

Post by dialogbox »

al_borland wrote: post #20
pram wrote: post #8

Earlier quoted context omitted.

It’s annoying they still don’t make a usb-c unifying receiver.

Also annoying that the unifying receiver doesn't work with a Thunderbolt dock. I tried using it for a while and got a lot of lag and stuttering. It was really bad. So now I have a Thunderbolt dock that everything else uses, and a single USB-C to USB-A adapter hanging off the laptop just for the precious unifying receiver. I'd be less annoyed if it was USB-C plugged in directly, but still not happy. Previously I used…

Which dock do you use? I also have the same issue but it was the dock's issue in my case.

[1] https://www.caldigit.com/wireless-keyboard-mouse-not-working...

Re: Logitech MX Products are incompatible with AirPods

#38

Post by igbk »

koyote wrote: post #14

Are MX products incompatible with AirPods or is it the other way around? I own a bunch of MX Products and everything works just fine when I'm using any of my bluetooth audio devices (sony, creative, bose, plantronics).

I've had significant problems with MX products and the Bose QC35 previously. Switching the Logitech devices to Unifying Receiver solved it.

Re: Logitech MX Products are incompatible with AirPods

#39

Post by alvarop »

al_borland wrote: post #20
pram wrote: post #8

Earlier quoted context omitted.

It’s annoying they still don’t make a usb-c unifying receiver.

Also annoying that the unifying receiver doesn't work with a Thunderbolt dock. I tried using it for a while and got a lot of lag and stuttering. It was really bad. So now I have a Thunderbolt dock that everything else uses, and a single USB-C to USB-A adapter hanging off the laptop just for the precious unifying receiver. I'd be less annoyed if it was USB-C plugged in directly, but still not happy. Previously I used…

Try connecting it to a USB2 port, use a USB extender, or a USB2.0 hub. This is a know issue with USB3 ports: https://www.usb.org/sites/default/files/327216.pdf

Re: Logitech MX Products are incompatible with AirPods

#40

Post by noirbot »

SECProto wrote: post #36
LeoPanthera wrote: post #3

To summarize: If you use a Logitech bluetooth device, it creates enough interference that high-bandwidth products like the Airpods will not function correctly. If you switch the Logitech device to use their "unifying" adapter, which doesn't use bluetooth but a different proprietary wireless protocol, the problem goes away. Logitech acknowledged the problem about six months ago but thus far have deflected any further…

My favourite part about wires is that there's never interference or poor connectivity. Aux headphones, ethernet cables, wired mouse and keyboard - all so much more painless.

I dunno, if you haven't run into audio or video interference on a wired device, you're lucky or have quality cables. I've definitely picked up radio stations on headphones or had nearby electrical currents induce an annoying buzz in a microphone or distort a video signal.
Post reply on HN