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Logitech MX Products are incompatible with AirPods

support.logi.com

11–20 of 280 posts

Re: Logitech MX Products are incompatible with AirPods

#12

To summarize: If you use a Logitech bluetooth device, it creates enough interference that high-bandwidth products like the Airpods will not function correctly. If you switch the Logitech device to use their "unifying" adapter, which doesn't use bluetooth but a different proprietary wireless protocol, the problem goes away. Logitech acknowledged the problem about six months ago but thus far have deflected any further…

It seems to be situational. I use an MX Master 3 with AirPods semi-regularly with Bluetooth. I won't say I never have Bluetooth peculiarities on that computer--but I have transitory Bluetooth issues on other computers as well. It's not a general incompatibility problem in my experience. (Doesn't mean it's not an issue.)

Re: Logitech MX Products are incompatible with AirPods

#13
I had a similar problem with my desktop, via a USB Bluetooth adapter. In my case I have both a Logitech Bluetooth keyboard and mouse, while the desktop sound was connected via Bluetooth to an Amazon Echo device.

The way to solve this was to replace my old Bluetooth 4.0 USB adapter with a newer Bluetooth 5.0 USB adapter. The problem disappeared and never came back.

Bluetooth 5.0 has a wider bandwidth and can more easily work with Audio and HID devices.

In that thread people are using built-in Bluetooth adapters so I am afraid they will never completely solve their problems.

And by the way, the numbers "1 2 3" on the Logitech mouse are not "bands" as some on that thread believe. They are just different pairing profiles.

Re: Logitech MX Products are incompatible with AirPods

#15

If you buy a bluetooth mouse (and seemingly keyboard) from a company known for their bluetooth peripherals they will not be compatible with the single most popular peripheral in the world. I'm shocked this has gone on this long.

Why are you shocked? In the capitalistic society there is no reason for Logitech to ensure compatibility with airpods.

No squeaky wheel? No grease.

In fact, they probably bet on users giving up and buying the Logitech equivalent wireless earbuds.

Re: Logitech MX Products are incompatible with AirPods

#16
Anecdata, but I’ve had a terrible experience with Logitech mice on all sorts of Macs over the years - both Intel and Apple Silicon. Bluetooth is almost always a non-starter. The Unifying dongle works, but you’ll need to keep it physically close to the mouse. Unfortunately, Logitech also makes my favourite mouse - the light-weight G Pro X wireless.

Their software is atrocious, too. Steermouse to the rescue, thankfully.

Re: Logitech MX Products are incompatible with AirPods

#17
Wow, that forum is terrible. I’m on a slow connection and as I scroll the text blanks out though the chrome (lines between posts) remains. Then after a moment the text pops back in.

They could just have displayed the text but no, they need some gratuitous js.

Re: Logitech MX Products are incompatible with AirPods

#18

If you buy a bluetooth mouse (and seemingly keyboard) from a company known for their bluetooth peripherals they will not be compatible with the single most popular peripheral in the world. I'm shocked this has gone on this long.

Why are you shocked? In the capitalistic society there is no reason for Logitech to ensure compatibility with airpods. No squeaky wheel? No grease. In fact, they probably bet on users giving up and buying the Logitech equivalent wireless earbuds.

Believing in people giving up AirPods for a Logitech mouse is more delusional than Amazon believing Fire phone succeeding.

I truly hope people at Logi are smarter than this.

Re: Logitech MX Products are incompatible with AirPods

#20
post #8

To summarize: If you use a Logitech bluetooth device, it creates enough interference that high-bandwidth products like the Airpods will not function correctly. If you switch the Logitech device to use their "unifying" adapter, which doesn't use bluetooth but a different proprietary wireless protocol, the problem goes away. Logitech acknowledged the problem about six months ago but thus far have deflected any further…

It’s annoying they still don’t make a usb-c unifying receiver.

Also annoying that the unifying receiver doesn't work with a Thunderbolt dock. I tried using it for a while and got a lot of lag and stuttering. It was really bad. So now I have a Thunderbolt dock that everything else uses, and a single USB-C to USB-A adapter hanging off the laptop just for the precious unifying receiver. I'd be less annoyed if it was USB-C plugged in directly, but still not happy.

Previously I used a wired mouse, plugged into the dock, which worked great. However, I needed a new mouse as that one started to fail and the only options available through my company were wireless.

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