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I'd like to take a moment to mention "Increment" which is one of Stripe's publications. It's really good, and each issue is a work of art, in the literal sense. It takes care to consider viewpoints from more parts of the org than just engineering, which is something we can all appreciate.
https://mobile.twitter.com/IncrementMag/status/1432799936488...
Thinking like a civilization is good. When everyone thinks like a civilization there will be no difference between the people. When there is no difference between the people there will be success and prosperity. Stripe is a model for true socialism. A new socialism of the future.
A new socialism that will make John and Patrick Collison (and some select VCs) billionaires! Hurray, true equality! (\s of course, but it's a pretty big jump from "everyone thinking like a civilisation is provides equality between people" to "Stripe is a model for true socialism")
wow what a puff piece.
Stripe gets an unfair amount of love for being a hockey stick VC-backed startup. The Collisons are seen as model cofounders, infallible even, and their docs and blogs are great, but invariably the company will be driven to dubious ends by the pressure of exponential growth.
How much worse can it get than not having bulletproof customer support?
I've always loved Stripe. -Does anyone here have recommendations for a good alternative? After using them for 2.5 years, our startup finally started to really scale last month. Now that we are doing more revenue than we have ever done - Stripe compliance has decided our business requires more verification and is currently holding payments for an undisclosed period of time. We are an image management platform for eye…
I understand that companies which operate at the scale of Stripe get flooded with customer support requests and they rotate their representatives for efficiency but it's irritating for the customer at best and counter productive at worst.
I cannot fathom the mental torture on the representatives themselves for having to switch context every few minutes and wonder whether they suffer from long-term attention/focus issues after work due to these.